Deeside Home Care Ltd

Hollybank Home Care Ltd are excellent providers of care for my father who has dementia, they provide a service that I could not be without all their staff are friendly and efficient in everything they do, I would definitely recommend this company to any of my friends or family.

My friend has recently come out of hospital. Her care team have been wonderful, caring and treating my dear friend with dignity. They have always been trustworthy, polite and excellent listeners when my friend likes to have a chat. The staff also bought flowers to welcome her home. The girls are angels and give me peace of mind.

Hollybank Home Care has looked after my mum for the last couple of years and does a great job. The ladies in the office always return my calls and deal with any questions in a highly professional and efficient manner. It’s obvious that the carers have high standards and they do actually care! These past weeks must have been a very testing time for them and I am forever grateful that mum is being looked after so well.

Mum has dementia and has been receiving home care from Holly Bank for 2 years. The wonderful team of carers are very professional and treat Mum with respect, patience and kindness. Mum receives physical and emotional support from these lovely, friendly girls. The folder the girls write in each visit is invaluable to us - we use it as a two-way communication. Both management and carers are always there for us if we need advice or support. As Mum's needs increase the carers increase their support, without us even asking them. A new carer is always accompanied by a familiar carer for the first few visits, a very professional approach. When Mum feels miserable or upset her carers show such patience, kindness and understanding. A fantastic, supportive, approachable team - carers and management. My sister and I are extremely grateful, where would we be without you. Thank you all so much, you 100% deserve the Award.

Staff and management are both loving and caring. Nothing is too much trouble, helpful in every way. I have already recommended them to a friend without hesitation.