Guardian Angel Carers - Chichester

Eastgate Square, Chichester PO19 1ED
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9.9 81 Reviews
  • Guardian Angel Carers - Chichester, Chichester
Guardian Angel Carers in Chichester provides compassionate, professional care in the comfort and safety of your own home. The friendly team at Guardian Angel Carers work tirelessly to ensure clients' dignity, individuality and privacy are respected at all times, while providing care and supporting the client in undertaking their normal daily activities as directed by the client and/or family.

Guardian Angel Carers can help provide:

- Live-in care
- Visiting care
- Overnight care
- Respite care
- Palliative care

They can support with meal preparation, medication, shopping, escorted outings, personal care (such as washing, dressing, continence care) and domestic duties.

Each client has their own individual care plan and risk assessment carried out prior to their care beginning, and where possible they always encourage clients and their families to be involved in the development of not only the initial care plan, but also its on-going development.

Care Provided by Guardian Angel Carers - Chichester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Due to the bespoke nature of the care we offer our clients, we will carry out an individual assessment and tailor your care to your needs. Please call to discuss your needs and pricing.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Kirstie Parker (Registered Care Manager)

Guardian Angel Carers - Chichester Reviews (81)

9.9

Guardian Angel Carers - Chichester has a Review Score of 9.9 (9.888) out of 10, based on 18 reviews in the last 2 years.
Over all time Guardian Angel Carers - Chichester has 81 reviews.

Overall Experience
  • 54
  • 25
  • 2
  • 0
  • 0
Date Published
  • 81
  • 7
  • 9
  • 18
  • 63
Reviewer Connection to Guardian Angel Carers - Chichester
  • 35
  • 22
  • 9
  • 5
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Leslie U (Client) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my carers are very efficient, helpful and courteous - I am very satisfied wit them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Guardian Angel Carers - Chichester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Guardian Angel Carers - Chichester is calculated as follows: ( (95 Excellents x 5) + (12 Goods x 4) ) ÷ 107 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Chichester is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

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Meet the Team (5)

Tracy

Tracy Clarke

Job Title: Head Of Operations Joined: 2021

Having been in retail management for 10 years and Banking for over 15 I wanted to utilise my skills in a different environment. I knew post-lockdown that care was an industry I wanted to support.


My qualifications in Coaching and Management, my experience in creating a safe and compliant environment and my absolute passion for the development of individuals who see care as a career opportunity, have enabled me to build a wonderful team who lead with empathy and confidence whilst ensuring our clients are cared for in a safe and independent way


In the 2+ years I've been with Guardian Angel Carers I have developed from Recruitment Manager, HR and now Head of Operations. I work with a team of care professionals and a team of Registered Managers who live the company's values every day for our clients. I could not be prouder to lead this wonderful group of branches in West Sussex and Hampshire.

Kirstie

Kirstie Parker

Job Title: Registered Care Manager Chichester Joined: 2022

Kirstie is the active Registered Care Manager for the Chichester Branch and has over 11 years of experience in the care industry, including running their own care company, working in domiciliary care, and serving as a Live-in Carer.


This extensive experience fosters empathy toward carers and enables them to set high standards, drawing on their first-hand knowledge of what great care entails. Having been with Guardian Angel Carers for over two years, they enjoy being part of a positive and supportive team.

Michelle

Michelle Waterhouse

Job Title: Supervisor Joined: 2024

Michelle is a dedicated Care Supervisor at Guardian Angel Carers, focusing on supporting carers in the field. She ensures their health and wellbeing are prioritised while maintaining high standards. With extensive experience in the care industry, Michelle's invaluable hands-on expertise and deep knowledge enable her to provide exceptional support, empowering her team to deliver outstanding care.

Ieuan

Ieuan Rees

Job Title: Supervisor Joined: 2023

Ieuan is a Care Supervisor at Guardian Angel Carers, specialising in developing new client care packages and reviewing the care needs of existing clients. With a wealth of experience in the care industry, he offers expert guidance and advice to ensure clients receive the very best bespoke, person-centred care.

Shannon

Shannon Jefkins

Job Title: Care Coordinator Joined: 2021

Shannon is the Care Coordinator for Guardian Angel Carers. She began her career as a carer and has worked her way up through the company by developing her skills and expertise. Shannon oversees the completion of weekly client and carer rotas, ensuring satisfaction for both parties. She collaborates closely with Michelle and Ieuan, promptly addressing feedback to maintain high levels of carer retention and client satisfaction.

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