What Type of Services does Guardian Angel Carers - Chichester offer?

Guardian Angel Carers - Chichester offers Home Care.

How many Carers does Guardian Angel Carers - Chichester employ?

Guardian Angel Carers - Chichester employs 137 carers.

Guardian Angel Carers - Chichester, Eastgate Square, Chichester, West Sussex PO19 1ED

Review from Letitia R (Daughter of Client) published on 19 August 2025 Submitted via Website • Report

Overall Experience

My dealing with Guardian Angel Carers has been excellent throughout. I contacted them at the end of June when my father suffered a mini stroke. GAC made visits to assess him whilst he was in hospital and were able to supply a exemplary live in carer for him the same week which allowed him to return

home. The carer was wonderful giving outstanding support to both my father and the entire family and when the time came she reassured us that he would manage with daily visits rather than a live in carer.
The daily carers have been great too, spending time talking to dad and helping him in anyway thay he needed.
As my father continued to make progress I found amending and adapting his care package to be very simple with everyone that I had dealing with at GAC being kind, understanding and hugely supportive.

Reply from Kirstie Brown, Registered Care Manager at Guardian Angel Carers - Chichester

Thank you so much for your kind words and for taking the time to share your experience. We are so pleased to hear that our carers and team have been able to support both your father during such a difficult time. It means a great deal to us to know that the care provided has brought comfort, reassurance, and flexibility as your father continues to make progress.We will make sure to pass on your feedback to the carers involved, they will be delighted to know the positive difference they have made. Please don't hesitate to reach out if there is ever anything further we can do to support you and your father in the future.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from L B (Daughter of Client) published on 20 June 2025 Submitted via Website • Report

Overall Experience

We had the most wonderful, kind and understanding service form Guardian Angels Carers.
New to having any help, my parents were instantly reassured by the teams good humour and respectful attitude.
And I was happy to know that they were being helped by a responsive and flexible team of very personable

people.
Great team, great communication, great care. we are very grateful.

Reply from Kirstie Brown, Deputy Branch Manager Chichester at Guardian Angel Carers - Chichester

Thank you so much for taking the time to leave such a kind review.We're so pleased to hear that you've been happy with the service you've received from all of us here. I will be sure to share your lovely feedback with the whole team, it truly means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from John L (Husband of Client) assisted by family/friend published on 3 June 2025 Submitted via Website • Report

Overall Experience

Service has been very satisfactory. Carers have all been thoughtful and cheerful.
Office staff have always tried to be accommodating as far as they were able.
We have been very satisfied with the care we have received so far from Guardian Angel and look forward hopefully to many more months with

them.

Reply from Kirstie Brown, Registered Care Manager at Guardian Angel Carers - Chichester

Thank you for taking the time to complete this review. I'm so pleased to hear that you've been satisfied with the care and service you've received from us. We look forward to continuing to support you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Lynn O (Daughter-in-law of Client) published on 28 May 2025 Submitted via Website • Report

Overall Experience

All the care givers who attend my mother in law are exceptional. They have been wonderful; completing their care for her with kindness and compassion. The carers always go over and above their tasks and sometimes spot areas in her life that can be improved. They are fully trained and engaged with

encouraging a 96 year old to be as independent as possible whilst always looking out for her safety

Reply from Kirstie Brown, Registered Care Manager at Guardian Angel Carers - Chichester

We're truly delighted to hear that the care your mother-in-law is receiving has made such a positive impact. Our carers are committed to delivering compassionate, person-centred support, and it means a great deal to know that their efforts are making a real difference. Feedback like this motivates us to continue striving for the highest standards in care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from John H (Husband of Client) published on 27 May 2025 Submitted via Website • Report

Overall Experience

As the Carer for my wife it is OK for me to leave her on her own for spells of one or two hours, but anything longer is too much, as she is constantly anxious and worried. But I needed to get a break and have an afternoon off once per week -it's been 5 years and very tough for me as she is very demanding,

constantly complains about everything and is very stubborn, never wanting to do anything I ask (and showing little gratitude). So Guardian Angels have arranged for the same Carer to visit for 4 hours every Tuesday afternoon. My hope is that the Carer will be able to win her confidence and then be able to get her to do some occupational therapy, some necessary exercises, some walking outside and accept some personal care support. She is capable of all of this she, but refuses from me.
The Carer fully understands the requirements and is coping well with these difficult objectives.

Reply from Kirstie Brown, Registered Care Manager at Guardian Angel Carers - Chichester

Thank you for taking the time to share your thoughtful and honest feedback. We truly appreciate your openness in highlighting the challenges you face as your wife's primary carer and your hopes for the support we are providing. We understand how emotionally and physically demanding it can be to care for a loved one, particularly over an extended period. I'm pleased to hear that having a regular carer in place is offering you some much needed respite, and we are committed to continuing this consistency to support both you and your wife.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Georgina S (Client) published on 28 March 2025 Submitted via Website • Report

Overall Experience

I think the last year would have been a very shaky experience for myself and my family without the help of the Guardian Angels staff and carers. I had already experienced their help in 2019 assisting me with caring for my late husband following a bilateral hip replacement so following my serious and

life changing accident in February 2024 we went straight to them. Their expert support, care, totally reliable service and understanding as I struggled to adapt to the change in my life have helped me on the journey to regaining the optimum level of independence possible for me. I am so thankful for their continuing support, for their kindness, professionalism, friendship and help in keeping me feeling human during the darkest moments. Thank you all so much.

Reply from Kirstie Brown, Deputy Branch Manager Chichester at Guardian Angel Carers - Chichester

Thank you so much for taking the time to write this wonderful review. It is our absolute pleasure to support you at home and help you regain as much independence as possible. I will be sure to share your kind words with the entire team.We are truly grateful to have been there for you during those darkest moments, and we will continue to be here whenever you need us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Jill N (Daughter of Client) published on 19 November 2024 Submitted via Website • Report

Overall Experience

As a family, we are extremely pleased with the service which Dad receives from Guardian Angels which is enabling him to stay in his own home. The carers are interested in Dad, caring and considerate and very professional in their approach. They do a very good job, Dad looks and feels well cared for

and their approach has certainly given us peace of mind and trust in the staff. They take time to make comments about Dad, via a diary, to answer our questions and to maintain his privacy and dignity. Dad is very happy with the service he receives and always comments on how nice and pleasant the carers are and he enjoys seeing a familiar, friendly face each day.
There has always been a prompt, professional and friendly response to any query raised with the office and a willingness to change the schedule whenever needed. All of this gives the family great peace of mind that Dad is being cared for on a daily basis, especially as none of us live locally.

Reply from Kirstie Parker, Registered Care Manager at Guardian Angel Carers - Chichester

Thank you so much for taking the time to leave such a lovely review. I will be sure to pass on your kind words to the Care Angels who visit your dad. They truly enjoy spending time with him, and we're thrilled to continue supporting him in living independently at home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Brigitte B (Daughter of Client) published on 17 October 2024 Submitted via Website • Report

Overall Experience

The Guardian Angels carers we have been assigned to Mum have been great. It was a huge step for us getting Mum to accept care, but amazingly it has worked out due to the nature and skill of the carers. We are very grateful that Mum, who has dementia, has taken to them, and them to her!

Reply from Kirstie Brown, Deputy Branch Manager Chichester at Guardian Angel Carers - Chichester

Thank you for taking the time to give us such a lovely review, so glad to hear that is working out so well for Mum. I will ensure that your kind words are passed on to the carers involved.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Gill S (Daughter of Client) published on 4 September 2024 Submitted via Website • Report

Overall Experience

Guardian Angels have lived up to the name. They have been caring, supportive, and knowledgeable from the initial connection to the weekly Angel visit and the ongoing check-in about levels of service.
I particularly like the app where I can easily check the weekly visit update to give comfort all is

well. Takes some of the pressure off me. Mum now looks forward to the weekly visit for the support and some chat with her regular Angel.

Reply from Kirstie Brown, Deputy Branch Manager Chichester at Guardian Angel Carers - Chichester

Thank you so much for your kind words, I am glad you are finding the app so useful and it is taking some pressure off of you. I do know Mum's regular Angels enjoy visiting her.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from M P (Sister of Client) published on 19 July 2024 Submitted via Website • Report

Overall Experience

Excellent service throughout our time with Guardian Angels.
I am included in the care of my sister and l try to keep the office informed of any changes.
My sister's care plan was completed before any paid service was provided and the document was accurate, clear and detailed. The company is fully

aware of the care needs and so the way the service is provided is superior in every way.
We are grateful - everyone smiling and happy.
Thank you.

Reply from Kirstie Brown, Deputy Branch Manager Chichester at Guardian Angel Carers - Chichester

Thank you for taking the time to leave such a wonderful review, I am thrilled to hear the start of your journey with Guardian Angels has been so positive.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Caroline J (Client) published on 10 July 2024 Submitted via Website • Report

Overall Experience

I have consistently received an excellent standard of care from Chichester Guardian Angels over the last three years. In my experience their carers are friendly, efficient and very professional. As I have Multiple Sclerosis they have always been flexible and compassionate regarding my changing care

needs.

Reply from Kirstie Brown, Deputy Branch Manager Chichester at Guardian Angel Carers - Chichester

Thank you so much for your review, I am very happy to hear the standard of care we deliver for yourself remains high and consistent. I will make sure I pass on your kind words to the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from B P (Client) published on 31 May 2024 Submitted via Website • Report

Overall Experience

A cheerful morning greeting, a happy smile and essential domestic chores tackled with alacrity. What more does a 97-year-old who lives alone need to start his day. Thank you Guardian Angels, you help me to continue living independently.

Reply from Kirstie Brown, Deputy Branch Manager Chichester at Guardian Angel Carers - Chichester

Thank you so much for taking the time to leave such a wonderful review, I will make sure I pass on your kind words to the Care Angels who visit. I know everyone thoroughly enjoys seeing you and we are so pleased we can support you to continue to stay at home independently.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Anne B (Client) published on 29 May 2024 Submitted via Website • Report

Overall Experience

My husband and I have been clients for three months and have nothing but good to report on Guardian Angel Carers. The carers are invariably helpful, conscientious and willing to do any task required of them.
The organisation is efficient and cooperative, making every effort to comply with our wishes.

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your kind words about our Chichester team. Our number one priority is making sure that the care we provide is built around what support you both want and need and so this feedback is wonderful to receive. I will ensure your lovely feedback is passed on to the manager and the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from William V (Husband of Client) published on 2 April 2024 Submitted via Postal Card • Report

Overall Experience

My wife is in her 80th year with vascular dementia, and about four years ago, my doctor said unless I got some help, I wouldn't survive to take care of my wife. I had heard of Guardian Angels and after a professional review of my wife's needs and care plan, we agreed to go ahead with their services.

We are thus in a good position to review their performance. With the two carers four times a day and an afternoon companion carer five days a week, we are totally satisfied with the care we have received. All the carers are well-trained, pleasant, loyal and first-class.

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your kind words; I know the team here thinks the world of both yourselves. It's a pleasure to be able to support you both and keep you both together at home. I will pass your lovely feedback on to the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Michelle S (Daughter of Client) published on 20 March 2024 Submitted via Website • Report

Overall Experience

Throughout my entire time with Guardian Angels, I have received nothing but the best!
Care for Mum is just fabulous, each and every carer are thoughtful, empathetic, patient and very personable. Despite the rollercoaster of emotions Mum can go through, they continue to smile and help Mum through the

difficult times, as well as share laughter through the good.
Whilst all of the carers are amazing, I cannot forget the office staff and management, all of whom work hard and understand what is needed to help mum's care journey to be a positive one.
I can't thank Guardian Angel Carers enough, for everything they do for Mum and my family.
Thank you!

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your reveiw, your mum is an absolute pleasure to spend time with. I have loved getting to know you both and supporting you with Mum's journey to keep her in her home. I will make sure I pass on your lovely words to the girls who visit Mum, they will be so happy.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Andrew P (Husband of Client) published on 14 March 2024 Submitted via Website • Report

Overall Experience

I recently watched my elderly father suffer poor care when he became infirm and had to rely on the local authority's 'care by the lowest bidder'. So when my partner needed care I had a very clear idea of what I didn't want!
I am happy to say that Guardian Angels have restored my faith in people.

There are kind, caring people in the world who do a difficult job as well as they possibly can to ensure that their clients feel dignified and valuable.
I am sure they have bad days, we all do, but I have never seen a sign of it in their work. They always leave my partner feeling better than she did when they arrived. They have become important members of her 'family'.
So thank you Guardian Angels. What you do transforms people's lives.

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your lovely, kind words we will make sure they are passed on to our wonderful carers. I know they feel the same about you both and they will be very touched to read this.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Christina C (Client) published on 30 May 2023 Submitted via Postal Card • Report

Overall Experience

Due to circumstances beyond your control, the rotas you have sent out have not been adhered to, resulting in uncertainties as to who is coming and at what time! In some instances, this causes some distress and disruption to my daily routine and arrangements, i.e. cancelling doctor, hospital or dentist

appointments or visits from family and friends - I do have a life! Regularity is important to me and the girls I have known for some time are wonderful. It takes time to get to know the new carers and to trust and understanding on both sides.

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your feedback, our aim is always to provide our clients with a continuity of care and carers. We appreciate all feedback from our clients and this only enables us to better our process. We also need to respond quickly to this feedback to minimise any further disruption to you. Please email us at care@gacarers.co.uk and one of our team will happily call you to discuss.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from R H (Client) published on 22 November 2021 Submitted via Website • Report

Overall Experience

I have now been with Guardian Angel Carers for many years. My particular needs stem from having MS and using a wheelchair.
Because of the pandemic, the number of carers per client has been reduced so as to minimise cross-infection. Commendable on Guardian Angel Carers part, of course, as it has resulted

in my main carer becoming very experienced in my particular needs. Ironically, though, it has also resulted in other carers being less familiar with routine aspects of my care when, every so often, they substitute for my main carer.
As ever, the constant refrain of all Guardian Angel carers is that 7 a.m. to 10 p.m. makes for too long a working day. This worries me as a client because tiredness must surely affect their work as carers. Another constant anxiety is, they tell me, inadequate lack of travel time.
Nearly all Guardian Angel carers are personable, careful and attentive. Sometimes, despite their initial in-house training, I have to instruct the odd carer in what they have to do.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for your praise and recognition of our Care Angels. We agree it is very well deserved. Our aim is to provide continuity of carers and continuity of care. Thank you for acknowledging what a challenging time we have faced to deliver this in the past months. To help manage our Care Angel visits even more efficiently we have invested in new planning technology. We never want our Care Angels to feel rushed between visits. Our Care Angels pride themselves on knowing and remembering the little things that are important to you. Our systems will mean this information is shared with the Care Angels in your care team. Thank you for being such a loyal client. Kind regards, Callie

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Iain P (Son of Client) published on 4 November 2021 Submitted via Postal Card • Report

Overall Experience

We understand that this has been a challenging period for Guardian Angel. However, everyone has certainly done their best for Dad. He has benefitted from a high level of consistency of carers and care provision.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for taking the time to write a review. Your kind words are appreciated, and it is great to hear you are happy with the service your dad has received. Kind regards.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from G J (Son of Client) published on 2 November 2021 Submitted via Postal Card • Report

Overall Experience

My first experience of such a service, but I am very pleased with it so far. The carers seem very caring and compassionate towards my mother.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for your kind words; we are very pleased you are happy with the care your mother has received so far, and it's always great to hear the carers are caring and compassionate. Kind regards.