Guardian Angel Carers - Chichester

This is my first experience of a 'home care' service, so no comparisons with other care providers. Guardian Angel Carers were recommended to me and have proved a real source of help and support. Working with cheerful expertise, which all helps to build up confidence for clients living alone.

I would highly recommend Guardian Angels. From the friendly office staff arranging all the details to the carers - nothing was too much trouble. I only needed carers for a short time after an accident but their help and reassurance was amazing. Always on time - very early in the morning - my choice - but always with a smile and ready to chat and so cheerful. Thank you.

A very friendly, responsive outfit. Nothing was too much trouble and all the carers seemed to enjoy their work and were friendly and efficient. My only minor complaint is the lack of continuity. Every day a different carer needed time to find their feet. All in all though a very good service.

Guardian Angel came highly recommended by friends and I did not regret the decision. My mum was cared for superbly, she was treated as an individual and her carers took the time to get to know her, and whenever possible to carry out her wishes. Her care went well beyond what I expected (following a failed discharge and with no prior notice, a senior carer sat with mum beyond midnight to keep her safe while I drove the 220 miles to be with her.) Fabulous care, I would highly recommend Guardian Angel.

Very happy in the knowledge that my mother receives care each day - company as well as someone giving her a hot meal.

Guardian Angels have been an amazing team of care workers. All providing a lifeline to our vulnerable relatives. Their professional care and support allows mum to be able to stay in her own home and familiar surroundings. It's been a very challenging year for all and we are so grateful to the care team for helping to keep mum safe and well during this time. Thank you.

It is really good seeing someone first thing in the morning. It gets me going. The carers are always cheerful and help me sort out what needs to be done that day (and even what day it is). They are willing to do anything I ask, from making a sandwich, cleaning the kitchen, starting the washing machine and much more. nothing seems too much trouble. I recommend the service.

During a challenging period, the delivery of care has been consistent and to a high standard. This meant that in the lockdown when we were unable to visit dad, we were totally confident and assured that he was safe and well looked after. Thank you.

All staff are cheerful, helpful and very willing to do any chores to keep the place clean and tidy. Putting on elastic stockings is very difficult. Not able to do it myself as problems with hands.

Thank you, Guardian Angels.

Guardian Angels provided exemplary care for my father despite the difficulties caused by the CV-19 pandemic and were especially considerate and respectful during his recent final few weeks. We cannot praise their devotion and compassion towards him highly enough and were grateful for the support and advice provided to myself and the other members of the family.

A very friendly and understanding carer has made a huge difference to my life.

Following a fall, my mother was hospitalised. Guardian Angel was already caring for her. To enable Mum to return home quickly, they put in extra care immediately.

Service and care above and beyond expectations! Dad was found on the floor in a mess, the carers cleaned him up to protect his dignity and called the ambulance, and stayed with him. He was able to stay home luckily, and the carer who was meant to have the afternoon off, did some shopping and got a prescription, and visited the pharmacy for him. Also, took his washing home to do and make him diner! So impressed with Guardian Angel and really happy to recommend to others, it's such a comfort to know that Dad is in good hands.

We are very impressed by Guardian Angel and happy with the service they provide. My mum's carers have genuine affection and interest in her, and my mum trusts them. They look after her personal needs very well, but also do the washing, ironing and cooking for my parents, which is a great help to me. I have confidence in the carers and know they will do the right thing.

My aunt lives alone in Chichester as she has survived all her contacts and friends. My sisters and I have Power of Attorney but I live in Swindon and she lives near Bath. We contacted Guardian Angels on the eve of lockdown about a daily visit and not only did they agree to it there and then, but started the care the following day. A carer has visited every day and my sister and I could not be more grateful.

My mother received excellent care from Guardian Carers, she looked forward to trips out and chats with her carers. I was kept informed of any updates in mum's situation and if a carer had any concerns. I would highly recommend Guardian Carers for their professionalism and most importantly their kind care.

We have been happy with the service we have received.

My father was hospitalised after a fall recently. His carers found this out and stayed with him in A&E until he was seen, one of them visiting on her day off. We were pleased to see this commitment to his welfare.

The carers are generally well trained, kind and efficient. However, there are many different carers, and a-regular carer would be preferred. Also, the time that they come is often altered without consultation. 8.20 am is the best time for us, and recently this has been altered to 8.45 am without consultation.