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Guardian Angel Carers - Chichester

Eastgate Square, Chichester, West Sussex PO19 1ED
Guardian Angel Carers - Chichester Logo
Guardian Angel Carers - Chichester logo
Guardian Angel Carers work hard to meet the needs of their clients.Caroline J(Client / Service User)
Guardian Angel Carers - Chichester, Chichester
Carers are respectful, conscientious and professional.Gill S(Daughter of Client/Service User)
Guardian Angel Carers - Chichester, Chichester
A cheerful morning greeting, a happy smile and essential domestic chores tackled with alacrity.B P(Client / Service User)
Guardian Angel Carers - Chichester, Chichester

Guardian Angel Carers in Chichester provides compassionate, professional care in the comfort and safety of your own home. The friendly team at Guardian Angel Carers work tirelessly to ensure clients' dignity, individuality and privacy are respected at all times, while providing care and supporting the client in undertaking their normal daily activities as directed by the client and/or family.

Guardian Angel Carers can help provide:

- Live-in care


- Visiting care


- Overnight care


-...  

Care Provided by Guardian Angel Carers - Chichester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £36 - £44
  • Weekly Live-in Care Fees: from £1,610
  • 30 Minute Visiting Care Fees: £30.75 - £34.75

Due to the bespoke nature of the care we offer our clients, we will carry out an individual assessment and tailor your care to your needs. Please call to discuss your needs and pricing.

The price(s) shown are provided by the agency. Contact Guardian Angel Carers - Chichester for full pricing details and T&Cs.

Contact Guardian Angel Carers - Chichester to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Kirstie Parker (Registered Care Manager)

Guardian Angel Carers - Chichester Reviews (86)

9.9

Guardian Angel Carers - Chichester has a Review Score of 9.9 (9.916) out of 10, based on 20 reviews in the last 2 years. Over all time Guardian Angel Carers - Chichester has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from William V (Husband of Client) published on 2 April 2024 Submitted via Postal Card
Overall Experience

My wife is in her 80th year with vascular dementia, and about four years ago, my doctor said unless I got some help, I wouldn't survive to take care of my wife. I had heard of Guardian Angels and after a professional review of my wife's needs and care plan, we agreed to go ahead with their services. We are thus in a good position to review their performance. With the two carers four times a day and an afternoon companion carer five days a week, we are totally satisfied with the care we have received. All the carers are well-trained, pleasant, loyal and first-class.

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your kind words; I know the team here thinks the world of both yourselves. It's a pleasure to be able to support you both and keep you both together at home. I will pass your lovely feedback on to the team.

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Review from Michelle S (Daughter of Client) published on 20 March 2024 Submitted via Website
Overall Experience
Throughout my entire time with Guardian Angels, I have received nothing but the best!
Care for Mum is just fabulous, each and every carer are thoughtful, empathetic, patient and very personable. Despite the rollercoaster of emotions Mum can go through, they continue to smile and help Mum through the difficult times, as well as share laughter through the good.
Whilst all of the carers are amazing, I cannot forget the office staff and management, all of whom work hard and understand what is needed to help mum's care journey to be a positive one.
I can't thank Guardian Angel Carers enough, for everything they do for Mum and my family.

Thank you!

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your reveiw, your mum is an absolute pleasure to spend time with. I have loved getting to know you both and supporting you with Mum's journey to keep her in her home. I will make sure I pass on your lovely words to the girls who visit Mum, they will be so happy.

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Review from Andrew P (Husband of Client) published on 14 March 2024 Submitted via Website
Overall Experience
I recently watched my elderly father suffer poor care when he became infirm and had to rely on the local authority's 'care by the lowest bidder'. So when my partner needed care I had a very clear idea of what I didn't want!
I am happy to say that Guardian Angels have restored my faith in people. There are kind, caring people in the world who do a difficult job as well as they possibly can to ensure that their clients feel dignified and valuable.
I am sure they have bad days, we all do, but I have never seen a sign of it in their work. They always leave my partner feeling better than she did when they arrived. They have become important members of her 'family'.

So thank you Guardian Angels. What you do transforms people's lives.

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your lovely, kind words we will make sure they are passed on to our wonderful carers. I know they feel the same about you both and they will be very touched to read this.

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Review from Christina C (Client / Service User) published on 30 May 2023 Submitted via Postal Card
Overall Experience

Due to circumstances beyond your control, the rotas you have sent out have not been adhered to, resulting in uncertainties as to who is coming and at what time! In some instances, this causes some distress and disruption to my daily routine and arrangements, i.e. cancelling doctor, hospital or dentist appointments or visits from family and friends - I do have a life! Regularity is important to me and the girls I have known for some time are wonderful. It takes time to get to know the new carers and to trust and understanding on both sides.

Reply from Tracy Clarke, Recruitment at Guardian Angel Carers - Chichester

Thank you so much for your feedback, our aim is always to provide our clients with a continuity of care and carers. We appreciate all feedback from our clients and this only enables us to better our process. We also need to respond quickly to this feedback to minimise any further disruption to you. Please email us at care@gacarers.co.uk and one of our team will happily call you to discuss.

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Review from R H (Client / Service User) published on 22 November 2021 Submitted via Website
Overall Experience
I have now been with Guardian Angel Carers for many years. My particular needs stem from having MS and using a wheelchair.
Because of the pandemic, the number of carers per client has been reduced so as to minimise cross-infection. Commendable on Guardian Angel Carers part, of course, as it has resulted in my main carer becoming very experienced in my particular needs. Ironically, though, it has also resulted in other carers being less familiar with routine aspects of my care when, every so often, they substitute for my main carer.
As ever, the constant refrain of all Guardian Angel carers is that 7 a.m. to 10 p.m. makes for too long a working day. This worries me as a client because tiredness must surely affect their work as carers. Another constant anxiety is, they tell me, inadequate lack of travel time.

Nearly all Guardian Angel carers are personable, careful and attentive. Sometimes, despite their initial in-house training, I have to instruct the odd carer in what they have to do.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for your praise and recognition of our Care Angels. We agree it is very well deserved. Our aim is to provide continuity of carers and continuity of care. Thank you for acknowledging what a challenging time we have faced to deliver this in the past months. To help manage our Care Angel...  

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Review from Iain P (Son of Client) published on 4 November 2021 Submitted via Postal Card
Overall Experience

We understand that this has been a challenging period for Guardian Angel. However, everyone has certainly done their best for Dad. He has benefitted from a high level of consistency of carers and care provision.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for taking the time to write a review. Your kind words are appreciated, and it is great to hear you are happy with the service your dad has received. Kind regards.

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Review from G J (Son of Client) published on 2 November 2021 Submitted via Postal Card
Overall Experience

My first experience of such a service, but I am very pleased with it so far. The carers seem very caring and compassionate towards my mother.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for your kind words; we are very pleased you are happy with the care your mother has received so far, and it's always great to hear the carers are caring and compassionate. Kind regards.

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Review from M S (Client / Service User) published on 29 October 2021 Submitted via Postal Card
Overall Experience

I am full of admiration for the way Guardian Angels have skilfully overcome the many difficulties at this time, including Covid and the labour shortage.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you so much for your review and kind words, I am so pleased we have made such a positive impression during these difficult times. Kind regards.

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Review from Robert Y (Son of Client) published on 26 October 2021 Submitted via Postal Card
Overall Experience

Guardian Angel Carers have, like other care providers, suffered during Covid and since with staffing difficulties. They have coped admirably and the client always came first. The individual carers were all highly efficient and have dealt with my mother, who at times can be difficult, extremely well.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Many thanks for your kind words, it certainly has been a difficult time for all and I am so glad our Care Angels have been able to continue to provide excellent care to your mother. Kind regards.

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Review from G T (Client / Service User) published on 21 October 2021 Submitted via Postal Card
Overall Experience

Guardian Angel provides cleaning and care for two hours one week. The Task Angels provide help with any tasks the other week. We are very satisfied with their support.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for your review. I am so pleased to hear that you are very satisfied with our service. Our Care Angels and Task Angels take great pride in ensuring our clients are receiving the best possible service. Kind regards.

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Review from S P (Daughter of Client) published on 11 October 2021 Submitted via Postal Card
Overall Experience

When extra morning care was required for Mum, the Guardian Angel's team were able to help very promptly, which we understand, owing to capacity issues, required some organising. We are grateful for the new morning visits, which help us and reassure us to know that Mum is taking her medication and enjoying her breakfast. Thank you, Guardian Angel!

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for taking the time to submit a review. I am so pleased we were able to help provide the extra support your mum required, as well as reassurance to you. Kind regards.

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Review from G D (Client / Service User) published on 7 October 2021 Submitted via Postal Card
Overall Experience

I am lucky to still be quite active. I always take a positive view of life. My carer is always supporting and helpful. The accounts deputy are easy to contact and are helpful. As it is not a problem, I am very happy with the service from Guardian Angels. Thank you.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Chichester

Thank you for your review, I am glad you are happy with the service you are receiving. Our CareAngels always work hard to ensure they are providing the best care possible. Kind regards.

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Review from J J (Client / Service User) published on 8 September 2021 Submitted via Postal Card
Overall Experience

I have found Guardian Angel visits very social, pleasant and something to look forward to. They also offer practical and personal help.

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you for your review, all our CareAngels go out of their way to build strong relationships with all our clients to enable them to deliver the best care possible. Kind regards.

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Review from S S (Daughter of Client) published on 25 August 2021 Submitted via Postal Card
Overall Experience

The care given to my father is always very good. The carers know his ways and they treat him with care and compassion. They were brilliant when my mother died.

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you so much for your very kind words, I am glad we were able to provide a service to your mother in the comfort of her own home.

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Review from H P (Client / Service User) published on 17 August 2021 Submitted via Postal Card
Overall Experience

Very good care from all the carers, sometimes feel frustrated by time of help given and change of carers at short notice but these shortcomings are possibly due to short staff and unforeseeable problems.

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you for your feedback on our services, we have worked so hard throughout COVID-19 to ensure we deliver the same high standard of care that our clients expect. Kind Regards.

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Review from Alison D (Daughter of Client) published on 8 July 2021 Submitted via Postal Card
Overall Experience

My father and I are very satisfied with the care he receives. Throughout the Covid epidemic, his carer has always been supplied with and worn PPE - he has felt safe and has never felt at risk by her visits. We have always found his carers and office staff to be friendly, approachable and professional. We have no hesitation in recommending Guardian Angels to others in a similar position ie. wanting to remain independent but needing that extra support.

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you for your 5-star rating, we have worked continuously throughout COVID to keep everyone safe as well as being able to provide our normal outstanding care.

Kind Regards.

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Review from J M (Wife of Client) published on 7 July 2021 Submitted via Postal Card
Overall Experience

The carers are highly professional, cheerful and flexible, and it gives us confidence for the future as and when more care is needed.

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you for your kind words and 5-star review; your feedback is very important to us. Here at Guardian Angel Carers, we do everything we can to be flexible and professional to meet our client's needs.

Kind Regards.

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Review from Jean S (Client / Service User) published on 22 June 2021 Submitted via Postal Card
Overall Experience
Very satisfied and helpful.

I prefer to have Fridays, why do you keep changing the day to Thursdays?

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you for your feedback.

It is extremely important to us that all of our clients receive the care they require on the day and time that suits them.

One of the Chichester Care team will call you now to ensure your care visits are scheduled to meet your needs.

Kind Regards

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Review from Harry S (Client / Service User) published on 4 June 2021 Submitted via Postal Card
Overall Experience

I find the care of the carers very good and they always try to be helpful. The communications with the office can be very poor.

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you for your feedback, I am glad to hear you are happy with the care you are receiving from us, and you feel our carers are always very helpful. However, I am not so pleased to hear you are experiencing poor communication from our office team. Excellent communication is very important to us, a member of the team will call you to discuss how we can improve our communication with you.

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Review from G A (Client / Service User) published on 29 April 2021 Submitted via Postal Card
Overall Experience

Very helpful all the time.

Reply from Daniel Ayton, Head of Operations at Guardian Angel Carers - Chichester

Thank you for your five-star feedback, your feedback is very important to us.

Kind Regards

Daniel

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 September 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Monday 17 Feb 2025We are thrilled to announce that Guardian Angel Carers Chichester has been named a finalist in the 2025 Home Care Awards! This recognition underscores our unwavering commitment to providing exceptional...

Awards / Recognitions (7)

  • Recipient: Guardian Angel CarersDate: Friday 30 May 2025
  • Recipient: Guardian Angel CarersDate: Friday 31 May 2024
  • Recipient: Guardian Angel CarersDate: Friday 30 Apr 2021

Meet the Team (6)

Tracy Clarke Job Title: Head Of Operations Joined: 2021
Tracy Clarke

Having been in retail management for 10 years and Banking for over 15 I wanted to utilise my skills in a different environment. I knew post-lockdown that care was an industry I wanted to support.

My qualifications in Coaching and Management, my experience in creating a safe and compliant environment and my absolute passion for the development of individuals who see care as a career opportunity, have enabled me to build a wonderful team who lead with empathy and confidence whilst ensuring our clients are cared for in a safe and independent way

In the 2+ years I've been with Guardian Angel Carers, I have developed from Recruitment Manager, HR and now Head of Operations. I work with a team of care professionals and a team of Registered Managers who live the company's values every day for our clients. I could not be prouder to lead this wonderful group of branches in West Sussex and Hampshire.

Amanda Wallington Job Title: Branch / Live-in Care Manager Joined: 2018
Amanda Wallington

Amanda Wallington is our Branch Manager and has been with the organisation since November 2018, starting as a CareAngel. Over the years, she has progressed through several roles, most recently as Live-in Care Manager for Guardian Angel Carers South Coast branches, a position she continues alongside her current role.

Known for her compassionate approach and strong relationships with clients and colleagues, Amanda is committed to delivering high-quality, person-centred care. She oversees the day-to-day operations of the branch, supports team leaders and CareAngels, and works closely with the Care Delivery Team to ensure safe, reliable, and consistent service for all clients.

Kirstie Parker Job Title: Registered Manager Joined: 2022
Kirstie Parker

Kirstie is the active Registered Care Manager for Guardian Angel Carers South Coast branches and has over 11 years of experience in the care industry, including running her own care company, working in domiciliary care, and serving as a Live-in Carer.

This extensive experience fosters empathy toward carers and enables them to set high standards, drawing on her first-hand knowledge of what great care entails. Having been with Guardian Angel Carers for over four years, Kirstie enjoys being part of a positive and supportive team of branch managers and carers.

Michelle Waterhouse Job Title: Supervisor Joined: 2024
Michelle Waterhouse

Michelle is a dedicated Care Supervisor at Guardian Angel Carers, focusing on supporting carers in the field. She ensures their health and well-being are prioritised while maintaining high standards. With extensive experience in the care industry, Michelle's invaluable hands-on expertise and deep knowledge enable her to provide exceptional support, empowering her team to deliver outstanding care.

Ieuan Rees Job Title: Supervisor Joined: 2023
Ieuan Rees

Ieuan is a Care Supervisor at Guardian Angel Carers, specialising in developing new client care packages and reviewing the care needs of existing clients. With a wealth of experience in the care industry, he offers expert guidance and advice to ensure clients receive the very best bespoke, person-centred care.

Shannon Jefkins Job Title: Care Coordinator Joined: 2021
Shannon Jefkins

Shannon is the Care Coordinator for Guardian Angel Carers. She began her career as a carer and has worked her way up through the company by developing her skills and expertise. Shannon oversees the completion of weekly client and carer rotas, ensuring satisfaction for both parties. She collaborates closely with Michelle and Ieuan, promptly addressing feedback to maintain high levels of carer retention and client satisfaction.

Frequently Asked Questions about Guardian Angel Carers - Chichester

How many Carers does Guardian Angel Carers - Chichester employ?

Guardian Angel Carers - Chichester employs 137 carers.

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