Cumbria Quality Care

The whole team made mums last few months in her own home possible in the best of ways. We can't thank them enough and would recommend them without hesitation. Thank you C.Q.C.

The carers are kind, patient, helpful, reliable and have a good sense of humour! They have been well chosen.

My husband has mixed dementia and not always the easiest person to be with but all the ladies who worked with him were professional at all times and were consistently patient with him whilst respecting his dignity. I cannot thank them enough for all they have done, they definitely improved the quality of his life. I have no hesitation in recommending them to other families needing support and assistance. All the office staff have been really helpful and supportive to me which is essential as the last thing I needed was more stress.

Very happy with service when things go wrong they are sorted quickly.

The agency are genuinely committed to a high quality, responsive and effective care and I believe they have achieved this for us and have lived up to their name. They are invaluable allies and have enabled us to care for mum at home despite her difficulties. I would not swap them for anyone else and we have tried/experienced others.

My parents were struggling to stay together in their own home, my father had terminal cancer and my mother was diagnosed with mixed dementia. I lived 400 miles away from their home. Cumbria Quality Care came 16 times a week and assisted with cooking, cleaning and shopping. Everyone associated with the company treated my parents with sensitivity, respect and all aspects of care provided was of an incredibly high standard. I cannot praise them highly enough.

Excellent staff/company provide first class care. All clients needs are met by caring, considerate staff who treat us as individuals both on the ground and in the office.

I would summarise my care as adequate. The majority of my carers are very good. However, in some cases the agreed timetable hasn't been kept to (very late in some cases).

They give a good, value for money service. Efficient, time keeping and caring service and I appreciate their help that they give me.

- Mum acknowledges the fact that not everyone gels, mum says "it's a very good job on the whole".

Quite a lot of carers, but generally very satisfactory. One in particular is very good.

Carers are always extremely helpful, interested and engaging. Their weak spot is making beds. They are probably used to duvets but I am old fashioned using sheets and blankets.

J S Quality provide care once a week i.e bath and dressing because of mobility problems. I have the carer each week and on occasions call on a sitting service both are very good.

The carers who come to my husband are all excellent. We find them all very helpful and cheerful.

Very good service in keeping our home in as good condition as possible. All domestic washing, cleaning and hovering is to a high standard. Staff are well trained and are receptive to suggestions of improvement to their service provided. Companionship and shopping are very good and things required are usually obtained. I am personally happy with all of the staff.

JS Quality Care Ltd were supportive, helpful and very patient. They were flexible and responded quickly as our circumstances changed.

JS Quality Care are an extremely professional and caring company who go out of their way to assist. All their staff are very good.