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Manorcourt Homecare (Thetford)

Keystone Innovation Centre, Croxton Road, Thetford, Norfolk IP24 1JD
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Manorcourt Homecare (Thetford), Thetford
Manorcourt Homecare (Thetford), Thetford
Manorcourt Homecare (Thetford), Thetford

Manorcourt Homecare (Thetford) is the division of Healthcare Homes which specialise in providing care services for people who wish to remain living in their own homes for as long as possible.

The division offer services throughout East Anglia and Greater London and can provide assistance with: Personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Day centre services; Placements...  

Care Provided by Manorcourt Homecare (Thetford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29.30
  • Weekly Live-in Care Fees: from £1,400
  • 30 Minute Visiting Care Fees: from £18.72

We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.

We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.

The price(s) shown are provided by the agency. Contact Manorcourt Homecare (Thetford) for full pricing details and T&Cs.

Contact Manorcourt Homecare (Thetford) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Danielle Stern (Branch Manager)

Manorcourt Homecare (Thetford) Reviews (65)

8.5

Manorcourt Homecare (Thetford) has a Review Score of 8.5 (8.528) out of 10, based on 6 reviews in the last 2 years. Over all time Manorcourt Homecare (Thetford) has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from Ruth R (Client / Service User) published on 27 October 2016 Submitted via Postal Card
Overall Experience

All very good.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Georgina S (Daughter of Client) published on 26 October 2016 Submitted via Postal Card
Overall Experience

The carers are very friendly and helpful. They treat my mother with kindness and respect. The agency tried very hard to arrange and rearrange times after her major operation and subsequent additional care needs. I am confident that they provide a first class service at all times.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joyce S (Wife of Client) published on 26 October 2016 Submitted via Postal Card
Overall Experience

This is our first experience of home care and so far is has been a good home. We were not looking forward to having strangers in the house but it is proving to be a pleasant experience. All the carers have been gentle, caring and considerate. They have all found the time to have a chat with my husband and with them, he has been quite responsive. They cannot always arrive on time but this is unavoidable and understandable. We have 45-minute sessions and this is enough time for our patient not to feel rushed or a nuisance!

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Treated with Dignity
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Review from Margaret C (Wife of Client) published on 26 October 2016 Submitted via Postal Card
Overall Experience

The carers are all very nice and caring, giving information when needed, having a laugh, cheering us up, helpful when needed, helping to jigsaws when they have time, with my husband. Make us a cup of tea. My husband washes himself most days, if not they help him to wash and dress.

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Treated with Dignity
Value for Money
Review from Roy (Client / Service User) published on 25 October 2016 Submitted via Postal Card
Overall Experience

We find the carers very helpful and nice to talk to, they are very good at timekeeping and all nice persons.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 July 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Manorcourt Homecare (Thetford).

Awards / Recognitions (6)

  • Recipient: Manorcourt HomecareDate: Wednesday 31 May 2023
  • Recipient: Manorcourt HomecareDate: Thursday 31 Mar 2022
  • Recipient: Manorcourt HomecareDate: Friday 30 Apr 2021

Meet the Team (3)

Danielle Sterne Job Title: Branch Manager Joined: 2025
Danielle Sterne

Danielle has a wealth of experience in the care industry and is passionate about making a difference in people’s lives. She leads her team with warmth, dedication, and a commitment to providing the best possible care.

Daryl Rayner Job Title: Care Coordinator Joined: 2025
Daryl Rayner

Responsible for ensuring all our customers are receiving care and support at agreed times between themselves and us.

Rachel Mcateer Job Title: Adminstrator Joined: 2025
Rachel Mcateer

Looking after all administrative duties connected to our branch here in Thetford.

Frequently Asked Questions about Manorcourt Homecare (Thetford)

How many Carers does Manorcourt Homecare (Thetford) employ?

Manorcourt Homecare (Thetford) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Manorcourt Homecare (Thetford) to verify any information. View our terms and conditions. Manorcourt Homecare (Thetford) has an Enhanced Service - more info.