Manorcourt Care (Hornchurch & Thurrock) offers services throughout all of Havering and Thurrock, helping adults who wish to remain in their own homes for longer.
Provision can include personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Escort service, hospital and medical appointments. Sitting services including overnight stays. They can also enhance people's quality of day to day living by...
Care Provided by Manorcourt Homecare (Hornchurch & Thurrock)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28.70
- Weekly Live-in Care Fees: from £1,400
- 30 Minute Visiting Care Fees: from £19.60
We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.
We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.
Contact Manorcourt Homecare (Hornchurch & Thurrock) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Manorcourt Homecare
- Private Owned
Person in charge
- Karen Garratt (Manager)
Manorcourt Homecare (Hornchurch & Thurrock) Reviews (203)
Manorcourt Homecare (Hornchurch & Thurrock) has a Review Score of 9.6 (9.606) out of 10, based on 24 reviews in the last 2 years.
Over all time Manorcourt Homecare (Hornchurch & Thurrock) has 203 reviews.
For the past 2 years, I have had a lot of support from this agency with respect to caring for my mother. I have found staff easy to work with and if I have any concerns they have been dealt with in a friendly and professional way. The carers always look smart and treat my mother well, giving her the dignity she deserves.
Excellent service with my brother. Very satisfactory with carers working with him.
I have been receiving care for the last 10-11 years due to several health problems. It was always running very smoothly and satisfactory at first. I only needed help with one call in the morning but over time with my health deteriorating (with a heart attack, blood clot and fluid on my lungs over the years), I now have 3 carers every day, AM, lunch and evening. I am quite mobile, having a mobility scooter to get out on. Also my children visit when they are able to, which keeps me active. I am very happy with the service I am receiving. There was a time when we and carers were not happy due to a new manageress they employed, she had a really bad attitude towards everybody. Now she has gone, it seems the company, with the new manageress is running very smoothly again. Also, most of the carers seem to be very good. I am quite happy the way things are running. The carers are my lifeline.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 November 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Monday 14 Oct 2024A remarkable story has unfolded at Manorcourt Home Care Thurrock Branch, part of the Healthcare Homes Group, involving one of their dedicated carers, Vanessa Cox. After recently returning from a...
Awards / Recognitions (6)
- Recipient: Manorcourt HomecareDate: Wednesday 31 May 2023
- Recipient: Manorcourt HomecareDate: Thursday 31 Mar 2022
- Recipient: Manorcourt HomecareDate: Friday 30 Apr 2021
Meet the Team (10)
Karen joined the team in 2012 as a carer. She was then offered the position of coordinator. After 8 years in this position, she was offered the deputy manager's position. Karen really enjoys her job role and finds every day is a new challenge, and it's now our current Branch Manager.
Sarah has been in Social Care for 36 years and has worked with Learning & Physical disabilities. Sarah joined the branch in 2013 as a carer and worked as a Team Leader before taking on the Compliance role.
Prior to joining Manorcourt Homecare Julie worked in catering, but decided to work at the Thurrock Branch because she wanted to work in care.
To be good in her role Julie believes you need to be understanding, caring, flexible, kind and compassionate.
The favourite part of your working day is seeing and meeting new clients and visiting current clients.
The biggest professional challenge in her career to date was taking part in a hairdressing competition.
Outside of work, Karen enjoys cooking.
Karen enjoys new challenges.
Karen decided to work at Manorcourt Homecare because she wanted a new career and was interested in care.
Prior to joining Manorcourt Homecare Karen worked at home as a full-time mother.
To be good in her role Karen believes you need to be observant, willing to learn, able to work as part of a team, a good listener and helpful.
The favourite part of her working day is resolving any issues that may arise.
The biggest professional challenge in her career so far was taking the role of medication officer from being a carer, which is also her biggest career highlight to date.
Outside of work Karen enjoys spending time with her family and playing golf.
Karen enjoys the day-to-day challenges of working at the Thurrock branch.
I have completed all training as required inclusive of dementia and End of Life best practice
you need to be a good listener, kind and compassionate alongside having a calming manner. Open minded and non-judgemental is also key.
I love spending time with my family and enjoy decorating and renovating my home.
I enjoy being part of a team and having good interactions with my colleagues.
I believe that a friendly, calm, approachable nature with good listening skills is key in this role. Also having the ability to calmly look at any area arising, evaluate and then set a plan to address.
I enjoy, socialising, watching TV series, reading and also travelling.
I totally enjoy working with my team daily
Jen has recently rejoined the team in 2022, she left to work with children with learning disabilities.
Stacey joined the company in 2011 as a care worker and has been in social care for 13 years.
Laura has been with Thurock branch for 3 years and Worked at the Hornchurch branch in the accounts department for 8 years.
Sandra has worked in social care for 9 ½ years and joined the company in 2019 as a care worker.
Frequently Asked Questions about Manorcourt Homecare (Hornchurch & Thurrock)
How many Carers does Manorcourt Homecare (Hornchurch & Thurrock) employ?
Manorcourt Homecare (Hornchurch & Thurrock) employs 110 carers.
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