Manorcourt Care (Hornchurch & Thurrock) offers services throughout all of Havering and Thurrock, helping adults who wish to remain in their own homes for longer.
Provision can include personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Escort service, hospital and medical appointments. Sitting services including overnight stays. They can also enhance people's quality of day to day living by...
Care Provided by Manorcourt Homecare (Hornchurch & Thurrock)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28.70
- Weekly Live-in Care Fees: from £1,400
- 30 Minute Visiting Care Fees: from £19.60
We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.
We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.
Contact Manorcourt Homecare (Hornchurch & Thurrock) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Manorcourt Homecare
- Private Owned
Person in charge
- Karen Garratt (Manager)
Manorcourt Homecare (Hornchurch & Thurrock) Reviews (203)
Manorcourt Homecare (Hornchurch & Thurrock) has a Review Score of 9.6 (9.606) out of 10, based on 24 reviews in the last 2 years.
Over all time Manorcourt Homecare (Hornchurch & Thurrock) has 203 reviews.
The care was first class.
Excellent Care at all times from Manorcourt Homecare (RM17 LSS)
Thank your for taking the time to write a review on our service, your kind words are much appreciated.
We are fortunate to have regular carers, who are all excellent. They try their best to accommodate my father's preferred wake-up time, which is priceless. Without having these regular carers, the service wouldn't work.
Thank you for taking the time to write a review of our service, your comments are much appreciated.
We are happy with the care from you. The two most regular carers are really patient, kind and thorough.
Thank you for taking the time to write a review of our service and thank you for your kind words.
Overall happy with care. Sometimes running late for visit, which we appreciate can happen. But we should be let know!
Thank you for taking the time to write a review of our service, thank you for your comment on communication going forward we will strive to improve this.
Manorcourt have been an amazing care company, they are kind, caring and always available. There have been a few little hiccups, which is to be expected, but nothing that cannot be rescued. I know when I go on home, Mum is in good hands. Some of the girls have become Mum's friends and treat her as they would their own relative.
Thank you for taking the time to complete a review of our service and thank you for your kind words.
Dad's care has been satisfactory
Thank you for taking the time to review our service, your comments are much appreciated.
Very satisfied with service provided.
Thank you for taking the time to review our service, your comments are much appreciated.
Fantastic experience with friendly and helpful staff. It has allowed us to spend more quality time with our grandma and ensures us she is connected to a variety of people in order to keep her social skills sharp. The Easter Party for example was a brilliant social opportunity. It would be awesome if there was an official line of communication between us and the carers so we know what has been done each visit and so that we too can communicate relevant updates and requests. This would improve consistency for example times around appointment etc.Thank you for your continued support it has been valued beyond measure!
Thank you for taking the time to complete a review of our service, this is much appreciated. We do have an official line of communication, so that you can view what has been completed on each call, we will get in touch to sign you up.
No complaints at all.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving for your brother. We value your brother as a customer and appreciate your review.
Manorcourt Homecare is a very good service, the girls are always polite. They are friendly + happy. It's nice to have a chat and a laugh with them. I'm happy with their work.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving and the carers that visit you. We value you as a customer and appreciate your review.
The care my mother receives from Manorcourt Homecare is of a very high quality. The carers are always cheerful and treat my mother with respect, prepare lovely lunches and evening meals, and support my mother in her needs. They always ensure my mother is comfortable and has everything my mother needs before they leave. It's very reassuring to see how well the carers look after mum. Thank you so much.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving for your mum. We are so pleased to hear that you are reassured that your mum is looked after well by our carers; this is our aim with all of our clients. We value mum as a customer and appreciate your review.
I am very pleased with the care I get from Manorcourt Homecare.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving. We value you as a customer and appreciate your review.
Carers are attentive to mums needs. They raise concerns immediately and help/advise us on best way forward.
Thank you so much for your review, we are pleased that you and your mum are happy with the service we are providing. We really appreciate your review.
Manorcourt are caring, friendly and supportive. Our carer is capable efficient friendly and has formed an excellent relationship with my father, providing him with great support and a friendly face each day. She is well supported by the staff in the office who are also excellent. I recommended them without question.
Thank you so much for your review, we are very pleased that you are happy with the service you are receiving. We value you as a customer and appreciate your review very much.
The staff that come into my mum are very efficient and very helpful to her with all her needs being met.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving for mum. We value you as a customer and appreciate your review very much.
Happy with help I get thank you.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving. We value you as a customer and appreciate your review.
All ladies are very helpful, they provide the client with hot meals and excellent care.
Thank you so much for your review, we are so pleased that you are happy with the service you are receiving. We really value you as a customer and appreciate your review.
All carers have been good. Have a good relationship with one carer in particular.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving. We value you as a customer and appreciate your review.
I can't complain about the service I get. They are wonderful and kind carers.
Thank you so much for your review, we are pleased that you are happy with the service you are receiving. We value you as a customer and appreciate your review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 November 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Monday 14 Oct 2024A remarkable story has unfolded at Manorcourt Home Care Thurrock Branch, part of the Healthcare Homes Group, involving one of their dedicated carers, Vanessa Cox. After recently returning from a...
Awards / Recognitions (6)
- Recipient: Manorcourt HomecareDate: Wednesday 31 May 2023
- Recipient: Manorcourt HomecareDate: Thursday 31 Mar 2022
- Recipient: Manorcourt HomecareDate: Friday 30 Apr 2021
Meet the Team (10)
Karen joined the team in 2012 as a carer. She was then offered the position of coordinator. After 8 years in this position, she was offered the deputy manager's position. Karen really enjoys her job role and finds every day is a new challenge, and it's now our current Branch Manager.
Sarah has been in Social Care for 36 years and has worked with Learning & Physical disabilities. Sarah joined the branch in 2013 as a carer and worked as a Team Leader before taking on the Compliance role.
Prior to joining Manorcourt Homecare Julie worked in catering, but decided to work at the Thurrock Branch because she wanted to work in care.
To be good in her role Julie believes you need to be understanding, caring, flexible, kind and compassionate.
The favourite part of your working day is seeing and meeting new clients and visiting current clients.
The biggest professional challenge in her career to date was taking part in a hairdressing competition.
Outside of work, Karen enjoys cooking.
Karen enjoys new challenges.
Karen decided to work at Manorcourt Homecare because she wanted a new career and was interested in care.
Prior to joining Manorcourt Homecare Karen worked at home as a full-time mother.
To be good in her role Karen believes you need to be observant, willing to learn, able to work as part of a team, a good listener and helpful.
The favourite part of her working day is resolving any issues that may arise.
The biggest professional challenge in her career so far was taking the role of medication officer from being a carer, which is also her biggest career highlight to date.
Outside of work Karen enjoys spending time with her family and playing golf.
Karen enjoys the day-to-day challenges of working at the Thurrock branch.
I have completed all training as required inclusive of dementia and End of Life best practice
you need to be a good listener, kind and compassionate alongside having a calming manner. Open minded and non-judgemental is also key.
I love spending time with my family and enjoy decorating and renovating my home.
I enjoy being part of a team and having good interactions with my colleagues.
I believe that a friendly, calm, approachable nature with good listening skills is key in this role. Also having the ability to calmly look at any area arising, evaluate and then set a plan to address.
I enjoy, socialising, watching TV series, reading and also travelling.
I totally enjoy working with my team daily
Jen has recently rejoined the team in 2022, she left to work with children with learning disabilities.
Stacey joined the company in 2011 as a care worker and has been in social care for 13 years.
Laura has been with Thurock branch for 3 years and Worked at the Hornchurch branch in the accounts department for 8 years.
Sandra has worked in social care for 9 ½ years and joined the company in 2019 as a care worker.
Frequently Asked Questions about Manorcourt Homecare (Hornchurch & Thurrock)
How many Carers does Manorcourt Homecare (Hornchurch & Thurrock) employ?
Manorcourt Homecare (Hornchurch & Thurrock) employs 110 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Manorcourt Homecare (Hornchurch & Thurrock) to verify any information. View our terms and conditions. Manorcourt Homecare (Hornchurch & Thurrock) has an Enhanced Service - more info.