Manorcourt Care (Hornchurch & Thurrock) offers services throughout all of Havering and Thurrock, helping adults who wish to remain in their own homes for longer.
Provision can include personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Escort service, hospital and medical appointments. Sitting services including overnight stays. They can also enhance people's quality of day to day living by...
Care Provided by Manorcourt Homecare (Hornchurch & Thurrock)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28.70
- Weekly Live-in Care Fees: from £1,400
- 30 Minute Visiting Care Fees: from £19.60
We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.
We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.
Contact Manorcourt Homecare (Hornchurch & Thurrock) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Manorcourt Homecare
- Private Owned
Person in charge
- Karen Garratt (Manager)
Manorcourt Homecare (Hornchurch & Thurrock) Reviews (203)
Manorcourt Homecare (Hornchurch & Thurrock) has a Review Score of 9.6 (9.606) out of 10, based on 24 reviews in the last 2 years.
Over all time Manorcourt Homecare (Hornchurch & Thurrock) has 203 reviews.
Also, appreciate that you are understaffed, but when there is a problem when a carer may be late, I would appreciate a telephone call to avoid sitting in the bathroom waiting to have a wash for a long length of time.
Thank you for taking the time to complete a review of our service. We do try to let people know if their carer is running a bit late but this is not always possible if we are not informed by the carer.
The carers are alright, they do everything you want them to do. They are very kind and we have a laugh with them. I enjoyed the rounders match the other day.
Thank you for your review. It was great to have a service user come along to our picnic day and actually join in with our rounders match.
Mum loves her carers.
Thank you for taking the time to complete a review of our service. I know our carers are very fond of your mum.
All the carers who visited my mum were extremely caring, compassionate, friendly and sensitive to her needs. As a dementia sufferer she required different strategies to encourage her with her morning routines. She had two main carers who were absolutely lovely and made the mornings run smoothly as they efficiently got my mother ready for the day. I can not thank them enough.
Thank you so much for this wonderful review. I will make sure your thanks gets passed to the team who support Mum!
Professional and caring approach.
Thank you so much for this lovely review! I will pass this along to the carers, as feedback like this makes their day!
The main carer plus the others on her days off etc, are great at all times. They put you at ease, and help you as much as they can, all being so friendly.
Thanks for completing this review. It's good to know that you get on well with all the carers that visit and that we are delivering a good service.
Manorcourt Homecare have provided excellent support for my mum, and now my dad, since 2009. Recently when my dad's health deteriorated and he returned from a spell in respite care, Manorcourt management and staff reacted extremely quickly to put in at home. They are responsive to any requests and the staff are caring and reactive to ongoing care demands. I am very happy with the care provided.
Many thanks for taking the time to complete a review of the service we are providing. We do pride ourselves on trying to deliver the best possible care for people.
The carers have been very efficient and respectful. Carers have been happy to have a cheerful conversation when able to.
Many thanks for completing a review of our service.
Good overall service.
Many thanks.
They do a good job for the short time they have with her.
My mum seems quite happy.
Thank you for taking the time to complete a review of our service, as you say we are given limited time for each service user and I agree our carers do the best they can with this time. I know our carers are very fond of your mum.
The service provided has been absolutely outstanding, varying the support required as the situation demanded. Always helpful and positive.
Thank you so much for your wonderful review. I will pass on your comments to all of the team here at Thurrock.
Manorcourt always try their utmost to give your loved ones a regular carer, where a good relationship and trust is formed. Their staff have always been happy, cheerful and positive. Great bunch of hardworking carers. They are quick to update care plans if needed and do regular checks with clients and families. Great at timekeeping.
Thank you so much for such a lovely review! I will pass this on to the care team involved with Dad's care, it will make their day!
We would have no hesitation in recommending Manorcourt Homecare as a professional and competent care agency.
Thank you so much for your kind words. I know that the Carers really enjoyed the time they spent with Mum. We all wish you the very best for the future.
Carers take care of all my personal needs and cook for me. They come in regularly to make me a nice cup of tea and have a chat.
Thank you for taking the time to complete this review for us. I am glad we are providing a good service to you.
Manorcourt Homecare have been looking after Mum for 2 and a half years. We have been very impressed with the level of care she receives and the way all the carers treat Mum with kindness, concern and dignity. They regularly go above and beyond their normal duties to support not only Mum but also my dad and their friendly manner while carrying out their duties is very much appreciated. We are also very lucky to have the dedicated support of an excellent team leader whose commitment and professionalism are second to none. Any questions we have are answered promptly and the medication officers also offer excellent support. We genuinely feel we have struck gold with Manorcourt at this difficult time of life for Mum.
Wow, what an amazing review! Thank you so much for completing this. I will make sure all the team involved with mum's care get to see your kind words.
I am conscious of the budgetary of staff availability problems face by care providers and given these, I don't think I could ask for more.
Many thanks for taking the time to review our service and for having the understanding of the difficulty that can sometime arise within the care system.
I cannot fault this company. I receive the most respect anyone can be given.
Long may we continue to give you the support and help you require. Thank you for your review.
Excellent care.Very patient and helpful. Staff will do anything to make you as comfortable as possible.
What a lovely review. I will pass on your comments to the carers. Thank you so much.
We are very happy with the team. They are very helpful to my sister and they try hard to assist in all her daily needs.
Thank you so much for this lovely review! I will pass this on to our fantastic team, feedback like this makes our day.
The care I receive has been of top quality and the care assistance is always friendly, courteous and very professional. I am more than happy with the service I receive on a Monday and a Thursday assisting me with bathing.
Thank you for taking the time to complete a review of our service. Its good to know we are delivering 1st class care for you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 November 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Monday 14 Oct 2024A remarkable story has unfolded at Manorcourt Home Care Thurrock Branch, part of the Healthcare Homes Group, involving one of their dedicated carers, Vanessa Cox. After recently returning from a...
Awards / Recognitions (6)
- Recipient: Manorcourt HomecareDate: Wednesday 31 May 2023
- Recipient: Manorcourt HomecareDate: Thursday 31 Mar 2022
- Recipient: Manorcourt HomecareDate: Friday 30 Apr 2021
Meet the Team (10)
Karen joined the team in 2012 as a carer. She was then offered the position of coordinator. After 8 years in this position, she was offered the deputy manager's position. Karen really enjoys her job role and finds every day is a new challenge, and it's now our current Branch Manager.
Sarah has been in Social Care for 36 years and has worked with Learning & Physical disabilities. Sarah joined the branch in 2013 as a carer and worked as a Team Leader before taking on the Compliance role.
Prior to joining Manorcourt Homecare Julie worked in catering, but decided to work at the Thurrock Branch because she wanted to work in care.
To be good in her role Julie believes you need to be understanding, caring, flexible, kind and compassionate.
The favourite part of your working day is seeing and meeting new clients and visiting current clients.
The biggest professional challenge in her career to date was taking part in a hairdressing competition.
Outside of work, Karen enjoys cooking.
Karen enjoys new challenges.
Karen decided to work at Manorcourt Homecare because she wanted a new career and was interested in care.
Prior to joining Manorcourt Homecare Karen worked at home as a full-time mother.
To be good in her role Karen believes you need to be observant, willing to learn, able to work as part of a team, a good listener and helpful.
The favourite part of her working day is resolving any issues that may arise.
The biggest professional challenge in her career so far was taking the role of medication officer from being a carer, which is also her biggest career highlight to date.
Outside of work Karen enjoys spending time with her family and playing golf.
Karen enjoys the day-to-day challenges of working at the Thurrock branch.
I have completed all training as required inclusive of dementia and End of Life best practice
you need to be a good listener, kind and compassionate alongside having a calming manner. Open minded and non-judgemental is also key.
I love spending time with my family and enjoy decorating and renovating my home.
I enjoy being part of a team and having good interactions with my colleagues.
I believe that a friendly, calm, approachable nature with good listening skills is key in this role. Also having the ability to calmly look at any area arising, evaluate and then set a plan to address.
I enjoy, socialising, watching TV series, reading and also travelling.
I totally enjoy working with my team daily
Jen has recently rejoined the team in 2022, she left to work with children with learning disabilities.
Stacey joined the company in 2011 as a care worker and has been in social care for 13 years.
Laura has been with Thurock branch for 3 years and Worked at the Hornchurch branch in the accounts department for 8 years.
Sandra has worked in social care for 9 ½ years and joined the company in 2019 as a care worker.
Frequently Asked Questions about Manorcourt Homecare (Hornchurch & Thurrock)
How many Carers does Manorcourt Homecare (Hornchurch & Thurrock) employ?
Manorcourt Homecare (Hornchurch & Thurrock) employs 110 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Manorcourt Homecare (Hornchurch & Thurrock) to verify any information. View our terms and conditions. Manorcourt Homecare (Hornchurch & Thurrock) has an Enhanced Service - more info.