





Everycare (Central Surrey) Ltd delivers all aspects of home care in Guildford and surrounding villages.
Postcodes, GU1, GU2, GU4, KT23, KT24.
Care Provided by Everycare (Central Surrey) Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £36.25 - £39
- Weekly Live-in Care Fees: from £1,800
Contact Everycare (Central Surrey) Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Everycare Ltd
- Private Owned
Person in charge
- Jane Machay (Registered Care Manager)
Everycare (Central Surrey) Ltd Reviews (73)
Everycare (Central Surrey) Ltd has a Review Score of 9.9 (9.88) out of 10, based on 21 reviews in the last 2 years.
Over all time Everycare (Central Surrey) Ltd has 73 reviews.
I have only just recently joined the care service of this company, and are very pleased with the professional and friendly approach to my needs, which is very comforting.
Thank you for your kind words, it's really appreciated. We're so pleased you've felt comfortable and well looked after since joining us. That means a great deal to the team, and we'll keep doing our best for you.
Very helpful and accommodating.
Thank you, we really appreciate your feedback. It was our pleasure to be able to support your husband.
They are always available for advice and reply very quickly . They are very concerned for how my Aunt copes with her problems . They will help with the NHS and other suppliers .
I would recommend them .
Thank you so much for your kind words and for your trust. It's a real pleasure to support your family, and we greatly appreciate your recommendation.
I feel very lucky to have Everycare supporting my mum. All the staff are extremely warm and professional and responsive to my mum's needs. Alongside assisting her with her care needs they are fun and chatty. I can see a marked difference in her wellbeing since starting. I live a bit of a distance away and it is so reassuring to read detailed notes on the app about visits. The office staff are excellent at communicating and I know I can contact them about any worry and they will respond. They provided amazing support in an emergency situation. They have been very flexible in providing different levels of care. Everycare are an outstanding provider. I feel very lucky to have this lovely team looking after my mum. It is such a relief to know I can totally trust them to keep my mum safe and well supported in her own home. Thank you Everycare.
Thank you so much for your lovely feedback. We're so pleased to hear that the team has made such a positive difference to your mum's wellbeing and that the visit notes and communication help give you peace of mind while you're further away. It means a lot to us to be trusted with your mum's care. Thanks again for your kind words.
I can only praise Everycare for their professionalism they cared for my uncle very well and provided much needed care, support and attention to both my uncle and myself they provided me with constant updates regarding his health and any concerns they may have had as well as listen to any I may have had and tried to help find solutions. The staff were polite and courteous when I spoke with them and nothing was too much trouble. I can only have praise for Everycare and they should be very proud of the care they provide.
Thank you so much for your kind words. We are delighted to hear we were of support to your uncle and his family. We will certainly share your praise with the team. Thanks again.
We have only had very positive experiences with Everycare who have provided visiting care to my father. All the carers have been kind and compassionate and I have recommended Everycare to other people. They were able to step in recently at short notice; nothing is too much trouble. We have been very grateful to get to know them.
Thank you so much for your kind words. We're delighted to hear that you've had such positive experiences with our team. It's been a privilege providing your father's care, and we very much appreciate your recommendation.
She was assessed by Jane from Everycare. She understood exactly what my mother needed. A carer arrived every week. The communication was excellent. We knew the time and date, and cost.
I want to say how impressed I was with the care and compassion the personnel showed. I would thoroughly recommend them.
We're really pleased to hear your mum was well looked after by our team. It's lovely to know she got the support she needed and that you were happy with the care and communication. Thank you for your kind words and for recommending us.
All the carers are kind and compassionate and sensitive to the needs of an elderly lady suffering from numerous ailments and in a great deal of pain.
The leadership of the company is superb and time was taken by the manager and her deputy to address mum's specific needs and make adjustments where necessary.
All of the staff adhere to very high standards of hygiene and safety and it was reassuring to know that my mother was receiving the best possible care.
The stand out for me has been everyone's kindness and genuine concern for my mum.
I cannot recommend Everycare highly enough to anyone wanting to find help for a loved one.
Thank you so much for your kind words. It's our pleasure to have been able to support your mum when she needed it most. It means a great deal to know that our team has made and continues to make a difference. Your recommendation is greatly appreciated by all of us at Everycare. Thanks again!
The Manager at Everycare stepped in at very short notice when my father-in-law was in crisis, providing a next-day assessment and daily carers. A small team provided consistency of care with kindness and professionalism, and in due course, they also provided care for my mother-in-law. In addition to providing practical care, the team's daily visits did much to maintain spirits and wellbeing, bringing a breath of fresh air into the house every day. with the managers kind help and support when both my in-laws were hospitalised, even calling the hospital for updates, was a huge help to the family and much appreciated. I would have no hesitation in recommending her and her team.
Thank you so much for your kind words. We're glad we could support your family during such a challenging time. It means a great deal to know our care made a positive difference.
The care was given by a core group of healthcare assistants meaning there was good consistency, when in the home they were respectful and kind, providing needed support not just to my father but also to family who were under a lot of pressure. The health care assistants were professional and worked well with other health teams that were involved at the time.
I really appreciate the hard work and kindness shown by the whole team, it made a very difficult situation easier and I would not hesitate to recommend them.
Thank you.
We truly appreciate you taking the time to write such a kind and thoughtful review. It was both a pleasure and a privilege to support your father and your family. We'll be sure to share your praise with the team. Thank you again.
Everycare are currently providing live in care to my father. He has one principal carer and a leave cover carer. Both carers are professional, diligent, tolerant and kind, particularly when the frustration that can come with dependency boils over. We have used Everycare services over a number of years. Many of the carers have become friends. My only suggestion is for greater two-way communication between the organisation and the carers themselves as these staff are very precious.
Thank you for your kind feedback; we're thrilled to hear our carers have provided such professional and compassionate support for your father over the years. We also appreciate your suggestion and want to assure you that we are in constant communication with our carers, as we agree they are...
We used Everycare for us both two years ago and they were so helpful and friendly and caring we were pleased to have them again when my husband became ill late last year. They have been with us since and care will be ongoing. They have been gentle and caring and always there to allay any fears or answer questions. The office staff are more than helpful and go out of their way to please and are happy to fit in our requested visiting times. We highly recommend Everycare. Good value as well!
Thank you for your kind review. We're so grateful for your trust in us and are delighted to hear that our team has been gentle, caring and responsive to your requests. It's our pleasure to support you both, we really appreciate your recommendation.
The Manager is great. She's very good and kind. She gets on with the job and does it well. I feel well looked after and supported. Very reasonable. Always on time and never late. We have a good laugh, friendly person to be around.
Thank you so much for your kind words. We're pleased to hear you feel well looked after and supported. It's our pleasure to be able to support you and we know our carers truly enjoy their time with you. Your feedback means a lot to us.
Highly recommend.
Thank you so much for you kind words. We're so glad to hear that your father received respectful and professional care from our team. We will be sure to share this with them. We truly value your feedback!
This is an excellent service. They are very caring and professional. I found them easy to deal with and very flexible. The company is also very good value. I would recommend the company to anyone needing a carer service.
Thank you for your kind and positive review. It was our pleasure to be of support and we truly appreciate your feedback.
All staff arrived on time and were cheerful and helpful dealt with all aspects of my care with a great degree of professionalism. I found the company to be well organised and do not hesitate to recommend it.
Thank you for your positive feedback. We're pleased to hear you found our team supportive, we were delighted to assist you. Your recommendation means a lot to us!
The staff were so kind and were help in so many ways with a very caring manner. it helped mum bring back confidence after her broken arm plus the advice with showers and many other aspects of mum s care it was a pleasure to deal with your company and a big thank you from all my family.
Thank you so much for your kind feedback. We are pleased to hear that your mum was happy with our service and has gained in confidence. It was our pleasure to support such a lovely lady. We wish her continued good health.
In old age, it's such a joy to have a service that is trustworthy, reliable and effective. My week is not complete without my Everycare visit. I started with Everycare just after covid and I have recommended the agency my to friends.
Thank you so much for your kind words. It is a pleasure to see you every week.
So glad we chose Everycare everyone has been so helpful, genuine, friendly and efficient. They deliver a personalised care routine with a smile and take time to get to know you. I would thoroughly recommend it to anyone. When the carer comes to visit my day is complete.
Thank you for such a lovely review. It is an absolute pleasure to care for your father.
I have been very happy with the care and help I have recieved.
Thank you very much for your kind words, we are delighted to hear that you are happy with our support.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 June 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Everycare (Central Surrey) Ltd.
Awards / Recognitions (2)
- Recipient: Everycare (Central Surrey) LtdDate: Tuesday 01 Jan 2019
- Recipient: Everycare (Central Surrey) LtdDate: Friday 09 Nov 2018
Meet the Team (1)
Jane started with Everycare back in 2014. She has been a Care Coordinator and Deputy Manager since 2018. Jane became our Registered Manager in 2021.
Frequently Asked Questions about Everycare (Central Surrey) Ltd
How many Carers does Everycare (Central Surrey) Ltd employ?
Everycare (Central Surrey) Ltd employs 32 carers.
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