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Everycare (Central Surrey) Ltd

170B Epsom Road, Merrow, Guildford, Surrey GU1 2RP
Everycare Ltd Logo
Everycare (Central Surrey) Ltd logo
Everycare (Central Surrey) Ltd, Guildford
Everycare (Central Surrey) Ltd, Guildford
Everycare (Central Surrey) Ltd, Guildford

Everycare (Central Surrey) Ltd delivers all aspects of home care in Guildford and surrounding villages.

Postcodes, GU1, GU2, GU4, KT23, KT24.

Care Provided by Everycare (Central Surrey) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £36.25 - £39
  • Weekly Live-in Care Fees: from £1,800
The price(s) shown are provided by the agency. Contact Everycare (Central Surrey) Ltd for full pricing details and T&Cs.

Contact Everycare (Central Surrey) Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Jane Machay (Registered Care Manager)

Everycare (Central Surrey) Ltd Reviews (73)

9.9

Everycare (Central Surrey) Ltd has a Review Score of 9.9 (9.88) out of 10, based on 21 reviews in the last 2 years. Over all time Everycare (Central Surrey) Ltd has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from C M (Client / Service User) published on 28 April 2026 Submitted via Postal Card
Overall Experience

I have only just recently joined the care service of this company, and are very pleased with the professional and friendly approach to my needs, which is very comforting.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your kind words, it's really appreciated. We're so pleased you've felt comfortable and well looked after since joining us. That means a great deal to the team, and we'll keep doing our best for you.

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Review from D C (Wife of Client) published on 10 April 2026 Submitted via Postal Card
Overall Experience

Very helpful and accommodating.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you, we really appreciate your feedback. It was our pleasure to be able to support your husband.

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Review from Clive A (Nephew of Client) published on 27 March 2026 Submitted via Website
Overall Experience
We have been working with Everycare ( Central Surrey ) Ltd for two years. I have found them to be very helpful and professional .
They are always available for advice and reply very quickly . They are very concerned for how my Aunt copes with her problems . They will help with the NHS and other suppliers .

I would recommend them .

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words and for your trust. It's a real pleasure to support your family, and we greatly appreciate your recommendation.

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Review from Christine B (Daughter of Client) published on 19 March 2026 Submitted via Website
Overall Experience

I feel very lucky to have Everycare supporting my mum. All the staff are extremely warm and professional and responsive to my mum's needs. Alongside assisting her with her care needs they are fun and chatty. I can see a marked difference in her wellbeing since starting. I live a bit of a distance away and it is so reassuring to read detailed notes on the app about visits. The office staff are excellent at communicating and I know I can contact them about any worry and they will respond. They provided amazing support in an emergency situation. They have been very flexible in providing different levels of care. Everycare are an outstanding provider. I feel very lucky to have this lovely team looking after my mum. It is such a relief to know I can totally trust them to keep my mum safe and well supported in her own home. Thank you Everycare.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your lovely feedback. We're so pleased to hear that the team has made such a positive difference to your mum's wellbeing and that the visit notes and communication help give you peace of mind while you're further away. It means a lot to us to be trusted with your mum's care. Thanks again for your kind words.

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Review from Elaine B (Niece of Client) published on 18 December 2025 Submitted via Website
Overall Experience

I can only praise Everycare for their professionalism they cared for my uncle very well and provided much needed care, support and attention to both my uncle and myself they provided me with constant updates regarding his health and any concerns they may have had as well as listen to any I may have had and tried to help find solutions. The staff were polite and courteous when I spoke with them and nothing was too much trouble. I can only have praise for Everycare and they should be very proud of the care they provide.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. We are delighted to hear we were of support to your uncle and his family. We will certainly share your praise with the team. Thanks again.

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Review from Anna K (Daughter of Client) published on 1 December 2025 Submitted via Website
Overall Experience

We have only had very positive experiences with Everycare who have provided visiting care to my father. All the carers have been kind and compassionate and I have recommended Everycare to other people. They were able to step in recently at short notice; nothing is too much trouble. We have been very grateful to get to know them.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. We're delighted to hear that you've had such positive experiences with our team. It's been a privilege providing your father's care, and we very much appreciate your recommendation.

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Review from Geoff B (Son of Client) published on 6 November 2025 Submitted via Website
Overall Experience
My mum, is very independent. She did not want care. We finally persuaded her to have someone in once a week, for a short visit.
She was assessed by Jane from Everycare. She understood exactly what my mother needed. A carer arrived every week. The communication was excellent. We knew the time and date, and cost.

I want to say how impressed I was with the care and compassion the personnel showed. I would thoroughly recommend them.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

We're really pleased to hear your mum was well looked after by our team. It's lovely to know she got the support she needed and that you were happy with the care and communication. Thank you for your kind words and for recommending us.

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Review from Carol J (Daughter of Client) published on 6 October 2025 Submitted via Website
Overall Experience
The Everycare manager put a fantastic caring package in place for my 92 year old mother who had just come out of hospital. The manager made arrangements for morning and evening care at very short notice and this was vey much appreciated.
All the carers are kind and compassionate and sensitive to the needs of an elderly lady suffering from numerous ailments and in a great deal of pain.
The leadership of the company is superb and time was taken by the manager and her deputy to address mum's specific needs and make adjustments where necessary.
All of the staff adhere to very high standards of hygiene and safety and it was reassuring to know that my mother was receiving the best possible care.
The stand out for me has been everyone's kindness and genuine concern for my mum.

I cannot recommend Everycare highly enough to anyone wanting to find help for a loved one.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. It's our pleasure to have been able to support your mum when she needed it most. It means a great deal to know that our team has made and continues to make a difference. Your recommendation is greatly appreciated by all of us at Everycare. Thanks again!

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Review from G T (Daughter-in-law of Client) published on 15 April 2025 Submitted via Website
Overall Experience

The Manager at Everycare stepped in at very short notice when my father-in-law was in crisis, providing a next-day assessment and daily carers. A small team provided consistency of care with kindness and professionalism, and in due course, they also provided care for my mother-in-law. In addition to providing practical care, the team's daily visits did much to maintain spirits and wellbeing, bringing a breath of fresh air into the house every day. with the managers kind help and support when both my in-laws were hospitalised, even calling the hospital for updates, was a huge help to the family and much appreciated. I would have no hesitation in recommending her and her team.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. We're glad we could support your family during such a challenging time. It means a great deal to know our care made a positive difference.

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Review from Sharon M (Daughter of Client) published on 18 March 2025 Submitted via Website
Overall Experience
Homecare responded to my phone call asking for support very quickly, and arranged a meeting within the week - my father was very poorly and they were sensitive, rapid and appropriate when setting up the care. My step mother immediately warmed to the care coordinator who did a great job listening and responding to their concerns and needs.
The care was given by a core group of healthcare assistants meaning there was good consistency, when in the home they were respectful and kind, providing needed support not just to my father but also to family who were under a lot of pressure. The health care assistants were professional and worked well with other health teams that were involved at the time.
I really appreciate the hard work and kindness shown by the whole team, it made a very difficult situation easier and I would not hesitate to recommend them.

Thank you.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

We truly appreciate you taking the time to write such a kind and thoughtful review. It was both a pleasure and a privilege to support your father and your family. We'll be sure to share your praise with the team. Thank you again.

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Review from G B (Daughter of Client) published on 27 February 2025 Submitted via Website
Overall Experience

Everycare are currently providing live in care to my father. He has one principal carer and a leave cover carer. Both carers are professional, diligent, tolerant and kind, particularly when the frustration that can come with dependency boils over. We have used Everycare services over a number of years. Many of the carers have become friends. My only suggestion is for greater two-way communication between the organisation and the carers themselves as these staff are very precious.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your kind feedback; we're thrilled to hear our carers have provided such professional and compassionate support for your father over the years. We also appreciate your suggestion and want to assure you that we are in constant communication with our carers, as we agree they are...  

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Review from M F (Wife of Client) published on 19 February 2025 Submitted via Website
Overall Experience

We used Everycare for us both two years ago and they were so helpful and friendly and caring we were pleased to have them again when my husband became ill late last year. They have been with us since and care will be ongoing. They have been gentle and caring and always there to allay any fears or answer questions. The office staff are more than helpful and go out of their way to please and are happy to fit in our requested visiting times. We highly recommend Everycare. Good value as well!

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your kind review. We're so grateful for your trust in us and are delighted to hear that our team has been gentle, caring and responsive to your requests. It's our pleasure to support you both, we really appreciate your recommendation.

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Review from John S (Client / Service User) published on 19 February 2025 Submitted via Website
Overall Experience

The Manager is great. She's very good and kind. She gets on with the job and does it well. I feel well looked after and supported. Very reasonable. Always on time and never late. We have a good laugh, friendly person to be around.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. We're pleased to hear you feel well looked after and supported. It's our pleasure to be able to support you and we know our carers truly enjoy their time with you. Your feedback means a lot to us.

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Review from Fiona B (Daughter of Client) published on 13 January 2025 Submitted via Website
Overall Experience
Without exception the care team that have looked after my father have been kind, professional and courteous. It is so important for a loved one to feel respected and consulted about their care, and the team at Everycare understand that perfectly.

Highly recommend.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for you kind words. We're so glad to hear that your father received respectful and professional care from our team. We will be sure to share this with them. We truly value your feedback!

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Review from Norman W (Son of Client) published on 1 November 2024 Submitted via Website
Overall Experience

This is an excellent service. They are very caring and professional. I found them easy to deal with and very flexible. The company is also very good value. I would recommend the company to anyone needing a carer service.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your kind and positive review. It was our pleasure to be of support and we truly appreciate your feedback.

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Review from Beverley B (Client / Service User) published on 19 September 2024 Submitted via Website
Overall Experience

All staff arrived on time and were cheerful and helpful dealt with all aspects of my care with a great degree of professionalism. I found the company to be well organised and do not hesitate to recommend it.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your positive feedback. We're pleased to hear you found our team supportive, we were delighted to assist you. Your recommendation means a lot to us!

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Review from A B (Son of Client) published on 13 August 2024 Submitted via Website
Overall Experience

The staff were so kind and were help in so many ways with a very caring manner. it helped mum bring back confidence after her broken arm plus the advice with showers and many other aspects of mum s care it was a pleasure to deal with your company and a big thank you from all my family.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind feedback. We are pleased to hear that your mum was happy with our service and has gained in confidence. It was our pleasure to support such a lovely lady. We wish her continued good health.

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Review from J D (Client / Service User) published on 1 August 2024 Submitted via Website
Overall Experience

In old age, it's such a joy to have a service that is trustworthy, reliable and effective. My week is not complete without my Everycare visit. I started with Everycare just after covid and I have recommended the agency my to friends.

Reply from Serena Coates, Business Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. It is a pleasure to see you every week.

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Review from J D (Client / Service User) published on 11 July 2024 Submitted via Postal Card
Overall Experience

So glad we chose Everycare everyone has been so helpful, genuine, friendly and efficient. They deliver a personalised care routine with a smile and take time to get to know you. I would thoroughly recommend it to anyone. When the carer comes to visit my day is complete.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for such a lovely review. It is an absolute pleasure to care for your father.

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Review from S B (Client / Service User) published on 11 July 2024 Submitted via Postal Card
Overall Experience

I have been very happy with the care and help I have recieved.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you very much for your kind words, we are delighted to hear that you are happy with our support.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 June 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Everycare (Central Surrey) Ltd.

Awards / Recognitions (2)

Meet the Team (1)

Jane Machay Job Title: Registered Manager Joined: 2014
Jane Machay

Jane started with Everycare back in 2014. She has been a Care Coordinator and Deputy Manager since 2018. Jane became our Registered Manager in 2021.

Frequently Asked Questions about Everycare (Central Surrey) Ltd

How many Carers does Everycare (Central Surrey) Ltd employ?

Everycare (Central Surrey) Ltd employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Central Surrey) Ltd to verify any information. View our terms and conditions. Everycare (Central Surrey) Ltd has an Enhanced Service - more info.