Bluebird Care Chichester

Unit 3C Vinnetrow Business Park, Vinnetrow Road, Runction, Chichester PO20 1QH
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9.7 85 Reviews
  • Bluebird Care Chichester, Chichester
Bluebird Care Chichester is a well-regarded branch of this care provider, with a good local reputation for a quality and versatile service that can be sourced for a wide range of care and nursing needs within the home.

The service is based in Runcton near Chichester but covers the surrounding area including Bognor Regis, the Witterings, Chichester, Petworth, Selsey, Southbourne, and Wick. The team offer a bespoke service to suit a wide range of personal and specialist care needs. Their aim is to allow each client to maintain their lifestyle while safeguarding any health or well-being concerns.

The team share a vision of providing clients with the same standard of care that owners would want for their own families, therefore they focus on each person's unique needs and on building strong relationships and trust.

The following services are offered:
- Specialist care, such as dementia care, Alzheimer's Disease care, end of life, MND, and Parkinson's disease care (to name a few).
- Live-in care
- Hourly (domiciliary) care
- Companionship
- Personal care
- Respite care

Please visit Bluebird Care's website for lots of useful information and to get in touch.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please contact us for our prices and bespoke assessment.

Good to Know

Group/Owner

Person in charge

  • Frances Ali (Care Manager)

Bluebird Care Chichester Reviews (85)

Total of 85, showing 81-85
9.7

Bluebird Care Chichester has a Review Score of 9.7 (9.699) out of 10, based on 30 reviews in the last 2 years. Over all time Bluebird Care Chichester has 85 reviews.

Overall Experience

  • 58
  • 23
  • 3
  • 0
  • 1

Date Published

85
1
12
30
55

Review from K W (Client) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Bluebird for the last 6 months. The carers have given me very good service. The staff arrive on time according to the agreed timetable, which is posted to me every week in advance. The carers treat me with dignity and they respect any wishes I may have from day to day. They show interest
in caring for me and have been very encouraging helping me to walk. They are happy, I feel I can trust them and they have helped me build up my confidence again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carla E (Daughter of Client) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thorough, professional and key questions asked. Listened to feedback and made note of concerns regarding timings of visits. A very positive experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Trevor B (Son of Client) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care has been provided on each day with clients being treated in a respectful manner. The items shown in the care plans have been undertaken on each visit and where relevant, any medical issues drawn to my attention. We have not always been advised of revised timings for care visits and have on some
instances found it necessary to contact Bluebird Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joan J (Wife of Client) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Adequate, times changeable (understandable)

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from LN (Daughter of Client) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is going well. Care is being provided as care plan.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Bluebird Care Chichester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Bluebird Care Chichester is calculated as follows: ( (133 Excellents x 5) + (34 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 176 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Chichester is based on 29 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Frances

Frances Ali

Job Title: Care Manager

Joined: 2020

Before I joined Bluebird Care in May 2020 I had spent many years working as an accounts and customer service advisor for printers. Whilst I joined without experience in the industry, I gained a lot of care experience looking after my terminally ill husband. Full training is also given to all new recruits, so I was taught all the professional skills I needed before caring for our customers.


When I originally joined Bluebird Care I was a Care Assistant. I enjoyed being out on the road caring for my customers, I found this so rewarding.


After some experience working out in the field, I was promoted to Care Service Specialist in 2021. I enjoy my present role as I still spend time with new and existing customers.


Home care is so rewarding and I feel that I can make a difference in people's lives. No two days are the same.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Chichester to verify any information. View our terms and conditions. Bluebird Care Chichester has an Enhanced Service - more info.