Bluebird Care Chichester

Bluebirds have been looking after my uncle since lockdown began in March 2020. As soon as I contacted them they were able to put in place a package of care that was patient-centered and has met his needs. Although I live 500 miles away and unable to visit I have access to his notes which enables me to regularly read how things are. Over the last 6 months, his needs have changed and I have been able to work with Bluebird at being able to alter the frequency and duration of visits that are required. The service is very flexible and my uncle has really enjoyed the care which he has received. All the staff appears kind and considerate and it's reassuring to be able to phone and speak to the team who all seem to know who my uncle is. I would certainly recommend this service which does provide high quality and compassionate care.

We had care come to grandmother, she didn’t have care for long but we are very happy with the service. The carers come and they speak to her very nicely and they ask her what she wanted to eat and give her independence. They are very nice and we are very happy with the service they give to her.

Bluebird provide care for my mother who lives in Midhurst. As I live quite a distance away it is a blessed relief to know that she has these angels visiting her three times a day. They are amazing and the care they deliver is second to none. I would recommend them to anyone wanting to have carers. They make her feel comfortable and safe and give her the independence and confidence to be able to do things for herself.

I'm happy with the carers. they are all caring and polite.

Satisfied with the care received, only concern is that the weekends lack staff and shifts are left uncovered.

Experience over three years. Shortly after appointing Bluebird Care (Chichester) I suffered a stroke. He was sitting opposite me and knew exactly what to do. I was in hospital without delay. On my return after a good recovery, I have continued using the service for a short while each weekday morning to check that I am still alive and kicking and carry out simple, domestic chores. This is a safeguard on which my family insist and of which I am grateful though at present I am an extremely 'easy' client. The carers are very varied in age, experience, and ability but all are well-meaning and helpful.

I have been using Bluebird for the last 6 months. The carers have given me very good service. The staff arrive on time according to the agreed timetable, which is posted to me every week in advance. The carers treat me with dignity and they respect any wishes I may have from day to day. They show interest in caring for me and have been very encouraging helping me to walk. They are happy, I feel I can trust them and they have helped me build up my confidence again.

All staff are respectful and helpful. We have few carers in particular who are friendly, helpful and very caring. The office staff are also very helpful and go beyond what they need to do to help out.

Thorough, professional and key questions asked. Listened to feedback and made note of concerns regarding timings of visits. A very positive experience.

Care has been provided on each day with clients being treated in a respectful manner. The items shown in the care plans have been undertaken on each visit and where relevant, any medical issues drawn to my attention. We have not always been advised of revised timings for care visits and have on some instances found it necessary to contact Bluebird Care.

Adequate, times changeable (understandable)

Everything is going well. Care is being provided as care plan.