





Bluebird Care Chichester is a well-regarded branch of this care provider, with a good local reputation for a quality and versatile service that can be sourced for a wide range of care and nursing needs within the home.
The service is based in Runcton near Chichester but covers the surrounding area including Bognor Regis, the Witterings, Chichester, Petworth, Selsey, Southbourne, and Wick. The team offer a bespoke service to suit a...
Care Provided by Bluebird Care Chichester
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Please contact us for our prices and bespoke assessment.
Contact Bluebird Care Chichester to get a personalised quote:
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Hollee Baker (Care Manager)
Bluebird Care Chichester Reviews (89)
Bluebird Care Chichester has a Review Score of 9.7 (9.683) out of 10, based on 20 reviews in the last 2 years.
Over all time Bluebird Care Chichester has 89 reviews.
My mother's carer has been more wonderful than we could ever imagine. She is kind, patient, diligent and caring. I live abroad and feel well assured that my mother is in good and capable hands. Bluebird management has been kind, supportive and responsive. Very happy!
Thank you for your kind words regarding our live-in carer. We're so pleased to hear that our live-in care offers you that important assurance and peace of mind. It is our pleasure.
You and your staff always looked after my friend with complete care and professionalism. She always spoke highly of them, and we knew she was in good hands. I would highly recommend Bluebird. Thank you for being so caring after our loss.
Thank you for taking the time to leave a review of Bluebird Care Chichester and your experience with us. It was our pleasure to provide your friend with the care that she deserved. We wish you all the best.
We were fortunate to have Bluebird recommended to us; they never let my mother down and helped her with a reassuring, gentle but firm hand, providing all the aid she required.
Thank you, Nigel, such kind words indeed. It was our pleasure to provide care for your mother. We wish you all the best.
Overall very pleased with the care provided. All the carers I met seemed very pleasant and professional. Being able to see the carer's reports online is good so you get a daily update on how the client is doing.
Thank you so much for your kind review. We are pleased that you like our online system for carer/customer communications.
Bluebird has offered excellent support to my wife and has been both caring and well organised. They have been both supportive and flexible, dependent on particular needs. I have found them to be helpful over the phone as well as via email. I would strongly recommend them as they have helped to improve our quality of life.
Thank you for your review. We are very pleased to hear how happy you are with the service we provide.
All our experiences have been very positive and helpful. The carers have become friends with their clients which must make life so much more fulfilling and makes it easier to deal with their funny ways.
Thank you for your review, we appreciate your time and positive feedback.
Very supportive office staff who communicate and arrange things when necessary.
We are very happy with the service provided.
Thank you for your review. We really appreciate your positive feedback.
We live some distance away. The communication has been first class. I have electronic access to the carer's visit records which provides clear feedback on our aunt's health and wellbeing, providing reassurance during these difficult times.
The rota is always available and Bluebird is quick to respond to any change in need.
Care workers and coordinators are friendly, experienced and professional and at times have gone the extra mile.
I highly recommend this care agency.
Thank you so much for your kind words. We are very grateful to you for taking the time to leave a review.
Carers are untrained and lack confidentiality. They frequently discuss other clients' personal information with other clients.
Clients are not informed if a call is going to be late or canceled by the office at the last minute due to a lack of staff. Clients are expected to still pay for their missed calls.
Bluebird expects a client to give 28 days' notice, even in an emergency if admitted to the hospital, and will continue to charge their extortionate rates during this time.
Bluebird has a high turnover of staff, including carers, managers, and admin. There is low morale with staff. Staff lack respect, empathy, and basic care skills for their clients. Managers are rude and aggressive, both in person and over the phone.
Chichester has many highly rated care agencies and Bluebird is not one of them.
Our values include sharing honesty and trust, and we have strict policies in place regarding customer confidentiality. We investigated the concerns...
After a rocky start, (mum wouldn’t accept she needed help), things have gone from not too good to excellent due to the visiting carers building up a wonderful caring relationship with mum. She now really welcomes their visits and sees the carers as friends. The lovely girls always ensure mum is bathed, in clean clothes, oversee her taking her meds, make her meals ensuring she has a good variety of choice, do the washing and ironing, keep the flat clean and chat to her. Mum likes to go for a walk when the weather is fine and regularly the girls take her out, ensuring she has her stick. As well as mum being cared for, my sister and I have complete peace of mind that mum is being well cared for, as we both live a good distance away. If there are any concerns, we are contacted and these are resolved. Without these visits mum would be in a care home so thank you, ladies, you are doing a wonderful job. Keep up the good work.
Thank you so much for this lovely review. At Bluebird Care Chichester we always aim to please!
My Mother has had a care companion from February and benefitted a great deal from the company twice a week. Mum had suffered extreme loneliness during the Covid lockdown and Bluebird service helped her. We will not hesitate to use the service again if Mum’s requirements need it.
We are delighted to have been of assistance to your Mother and especially during these trying times. We are here for you! Regards Scarlett Cabrini - Managing Director
We find the carers, helpful, cheerful, willing, respectful and timing is good.
Thank you for taking the time to leave us this lovely review. The Bluebird Care Chichester team takes pride in providing an excellent customer experience, while keeping people safe and happy in their home. We will be sure to pass along your comments to the Bluebird Care Chichester team.
A few are excellent, others not so good.
Thank you for your review. We are sorry to hear that your experience does not match your expectations, we would appreciate the opportunity to make the service we provide to you an even better experience. If you would like to contact the Care Manager and see if we can resolve your concerns and improve our services we deliver to you. Again, thank you for taking the time to review our service.
Very good and feel most comfortable. I am treated with great respect which is appreciated by a 94-year-old!
Thank you for taking the time to leave such a lovely review of the services we provide to you. We will be sure to pass your comments on to our Bluebird Care Chichester team, and it is a pleasure to provide care to you.
We have been using the services of Bluebird Care for four years to provide personal care for my wife. During this time their care workers have been unfailingly friendly, polite and careful in addition to providing a high standard of professional care. They have been backed up by an organisation which has taken a genuine personal interest in their clients.
Thank you for taking the time to leave such a lovely review of the services we provide to your wife. We will be sure to pass your comments on to our Bluebird Care Chichester team, and it is a pleasure to provide care to your wife. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
They do a 6 monthly review, and this can be done in person or over the phone, and they have now looked after gran for 18-months, and we have no complaints at all and wouldn't hesitate to recommend them.
Thank you for taking the time to leave such a lovely review of the services we provide to your grandmother. We will be sure to pass your comments on to our Bluebird Care Chichester team, and it is a pleasure to provide care to your grandmother. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Good service.
Thank you for leaving a lovely review of the care services we provide to you.
Bluebirds have been looking after my uncle since lockdown began in March 2020. As soon as I contacted them they were able to put in place a package of care that was patient-centered and has met his needs. Although I live 500 miles away and unable to visit I have access to his notes which enables me to regularly read how things are. Over the last 6 months, his needs have changed and I have been able to work with Bluebird at being able to alter the frequency and duration of visits that are required. The service is very flexible and my uncle has really enjoyed the care which he has received. All the staff appears kind and considerate and it's reassuring to be able to phone and speak to the team who all seem to know who my uncle is. I would certainly recommend this service which does provide high quality and compassionate care.
Thank you for the lovely review and we will share this with the Chichester Team. We are very happy to hear that you are satisfied with the care and service we provide to your Uncle.
We had care come to grandmother, she didn’t have care for long but we are very happy with the service. The carers come and they speak to her very nicely and they ask her what she wanted to eat and give her independence. They are very nice and we are very happy with the service they give to her.
Thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our Bluebird Care Chichester team, and it was a pleasure to provide care for your grandmother. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Bluebird provide care for my mother who lives in Midhurst. As I live quite a distance away it is a blessed relief to know that she has these angels visiting her three times a day. They are amazing and the care they deliver is second to none. I would recommend them to anyone wanting to have carers. They make her feel comfortable and safe and give her the independence and confidence to be able to do things for herself.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Chichester.
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (4)
Hollee is the Registered Care Manager at Bluebird Care Chichester.
Beth is the Care Service Specialist at Bluebird Care Chichester.
Lisa is the Care Service Specialist at Bluebird Care Chichester.
Michelle is the Scheduler at Bluebird Care Chichester.
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