Mega Resources Nursing & Care - Northamptonshire

Staff have all been helpful and perfect in all ways. Helped get medication in dosette boxes so I can get my independence back. Helped get appointments with GP and hospital. Helped get my house clean.

As a family, we were extremely happy with the care my nan received in her final weeks. All of the staff went above and beyond to make sure my nan was comfortable - even after she had passed! Thank you from the bottom of our hearts.

The carers have been very helpful and also caring they have been patient with Dad. Furthermore, I'm very pleased with the work and experience they have given.

I have been very happy with the care I have received. All the carers have been very professional and friendly. They have treated me with respect and dignity. All carers were willing to do anything to help. Many thanks to all.

An excellent service provider. I am very satisfied with the Mega carers. They have demonstrated compassion throughout the period and I must say their presence has been healing and I thank all of them.

The carers have generally been kind and responsive to my son's complex needs.

I have been with Mega Resources now for about 10 years. I have never had any problems. The girls always treat me with respect, are always at the end of the telephone if I need to ring them. Always show up on time, do what I ask them to do. Help me have a shower and hair wash. Very polite and dedicated to their work.

My husband has recently returned from a care home where he has been given very little help and treated like a baby. Since being cared for by these carers he has progressed tremendously.

From the very first contact with Mega Resources it was clear how client focused the company are. My son was fully involved in the decision to have Mega Resources support his complete needs. All support staff have always been extremely professional, caring and flexible to his needs. Would 100% recommend them.

Mega Resources rescued us in our hour of need. They are a kind and caring team who made us feel at ease in our house. They are professional and punctual. Very polite and friendly.

My client has been in the care of Mega Resources Nursing & Care for over 5 years and has benefitted from a 24 hour live-in carer due to his advancing dementia. I have been very satisfied with the level of care given to my client and also with the level of communication which I have received from the company.

Excellent service, friendly capable and caring staff - ten out of ten.

I have been very impressed by the service provided by Mega. All the staff (with one small exception of a trainee, whom I have already mentioned) are efficient, effective, kind and friendly even over such long hours. My one comment is that it would be helpful, once the rota is drawn up if approximate times of visits were signalled by email to text i.e. 7-8 and 8-9. It is quite stressful for relatives and probably more so for those living alone, not to know when to get up and when they might hope to relax at the end of the day. Otherwise a really brilliant service. I had not expected anything like this standard. Thank you so much.

Everyone has encouraged me in one way or another. I have had a tear or two but my carer has taught me to laugh again. Please keep up your good work. Thank you all so much.

I am more than satisfied with Mega Resources Nursing & Care. The treatment both myself and my husband receive from our carers is exemplary and can not be faulted. We look forward to each visit.

Have not had much experience with carers, especially for my dad, but I was pleasantly surprised. They took great care of my dad, took time to talk to him and treated him with respect and took care of all his needs.

The standard of care by the carers is very good. I was concerned that the company could not meet our request that the extra 15 minutes allocated to the care package was being placed at the beginning of the day at the weekend. This would totally be against what we were trying to achieve, and that was to give Mrs Weston a bit more time to get up in the morning, However, on checking with the carers the extra time allocated has now been placed at the end of the package e.g. 8.45am finish for all days.

Hi, mother is very pleased with the service provided and gets on well with all staff. All staff are pleasant and helpful mother likes getting her rota every week and looks forward to seeing everyone each day and at night thank you for the great service.

The review for their initial week of care has been outstanding. All the team members have been helpful, courteous and very kind towards my mother. Always informative and have never let us down. With reference to the ratings, I have rated them as excellent. They have all very quickly been able to learn the layout of the kitchen, bathroom and my mother's bedroom. In the coming weeks, as I return to work, I am well assured that she is in extremely good and efficient hands.

Very good service. All the carers are nice friendly and helpful.