






Home Instead Epping Forest is a family-run business based on the High Street in Epping. They are part of the international award winning Care Company that is changing the way care is being delivered across the UK.
They offer a wide range of non-medical tailor made services to suit your individual circumstances; from daily personal care to companionship and help around the home.
Their team of Care Professionals are dedicated to...
Home Instead Epping Forest is a family-run business based on the High Street in Epping. They are part of the international award winning Care Company that is changing the way care is being delivered across the UK.
They offer a wide range of non-medical tailor made services to suit your individual circumstances; from daily personal care to companionship and help around the home.
Their team of Care Professionals are dedicated to making a difference to people’s lives in the community. They treat their clients with the up-most respect in a compassionate way.
Home Instead believe in continuity of care, enabling a client to see the same Care Professional and to enjoy building a relationship and rapport with that person. The team also provides specialist personal care where needed including Alzheimer’s, dementia, respite care and support.
Care Provided by Home Instead (Epping Forest)
Types of Home Care
- Visiting Care
- Live-in Care
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Available on request
Contact Home Instead (Epping Forest) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Victoria Rigby (Director)
Home Instead (Epping Forest) Reviews (121)
Home Instead (Epping Forest) has a Review Score of 9.5 (9.529) out of 10, based on 7 reviews in the last 2 years.
Over all time Home Instead (Epping Forest) has 121 reviews.
My father had several episodes in hospital - he is 86 - and needed immediate care at home, having reacted very unfavourably to any suggestion of residential care. This put a great deal of pressure on me - I live 20 miles away - and it was a huge relief to find Home Instead. My father - who can be...
My father had several episodes in hospital - he is 86 - and needed immediate care at home, having reacted very unfavourably to any suggestion of residential care. This put a great deal of pressure on me - I live 20 miles away - and it was a huge relief to find Home Instead. My father - who can be a bit difficult - has taken very well to the carers and is full of praise for them. They are all thoroughly sensible, professional and dedicated people who have made his life much better. They are also flexible and have accompanied him to later hospital appointments. They liaise closely with me and deal promptly with setbacks and emergencies. I cannot speak too highly of them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Epping Forest).
Awards / Recognitions (12)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Epping Forest).
Meet the Team (2)

Hello, I’m Victoria, the owner of Home Instead Senior Care in Epping.
I passionately believe in the Home Instead mission to change the face of...
Hello, I’m Victoria, the owner of Home Instead Senior Care in Epping.
I passionately believe in the Home Instead mission to change the face of ageing. I have seen firsthand how Home Instead can make a real difference to people’s lives in their own homes, as well as providing employment opportunities for the local community.
I am very proud of the team I have built in Epping over the last 12 years. My office team and Care Professionals are committed to ensuring our clients get the best possible care and that each of them contributes to making a positive difference in the lives of their clients.

My team and I are responsible for seeing new prospective clients, signing up new clients and following them through the first few weeks with Home...
My team and I are responsible for seeing new prospective clients, signing up new clients and following them through the first few weeks with Home Instead. We ensure these clients are matched with suitable Care Professionals, liaise with the Care Professionals to ensure they are fully briefed on these clients and then carry out the first reviews with these clients to make sure all is going well and as they expected.
I really enjoy working for Home Instead. We are a team. I love making a difference to the lives of our clients, and I have seen at first-hand how enabling people to stay living in their own homes really does make a difference to their lives. Each client testimonial we receive just reinforces this and makes me so proud.
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