Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) offers a team of carers who are committed to an ethos of changing the face of ageing. The focus is on a quality and personalised service that supports independence.
Caregivers take pride in their standards of personal care and companionship, with each professional being fully-trained and reliable. The vision is to function as an extended family member, for which all clients are carefully matched.
Care Provided by Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £41.50
- Weekly Live-in Care Fees: £1,890 - £2,030
We have an hourly rate for daytime, evening & weekends, and set prices for over night care and live-in care. Our rate for live-in care is dependent on how many individuals will require care, and any complex needs requirements. Please feel free to contact us so we can learn more about your situation and advise accordingly.
Contact Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Rao Khan (Director)
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) Reviews (93)
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) has a Review Score of 9.8 (9.791) out of 10, based on 26 reviews in the last 2 years.
Over all time Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) has 93 reviews.
The carers provide a good service, they respect the independence, take an interest and do little jobs that are becoming difficult. They are willing and kind.
All concerned were considerate, kind and I found their service excellent.
Even though I have only used Home Instead for 4 weeks, the carers and management have been extremely sympathetic to my wife's requirements and needs. They have been very informative of any ranges that have been made to schedules and I am always made aware if there have been any issues. The carers and management always come across as professional and very friendly which really helps when it comes to caring for my wife.
Very happy with the service provided and the staff involved. The carer they have given us is beyond excellent, caring and genuinely enjoys working with my dad. He trusts her completely and we are very confident in her abilities. The office staff give us all the information we need regarding schedules and holidays etc. well in advance so we are able to respond accordingly. Thank you all very much for treating my dad with dignity and care.
All staff including office staff were very professional and able to satisfy any concerns that I may have had.
I have used Home Instead for the past 5 months and from the initial contact, I have been extremely satisfied with the care and professionalism they have shown me and my family. The two caregivers that I have are like a breath of fresh air and just what I needed to help me return home and regain my confidence. All of the administration staff are just as professional and nothing is too much trouble for anyone in the company.
The carers are very friendly and attentive and always pleased to do what I want. Timekeeping is always excellent and with an up to date rota every fortnight I know who is coming, which is very important to me. The office staff are very supportive and quick to sort out any issues that arise.
My caregiver is excellent. She does everything that is asked of her. The service is excellent and I could not ask for anything better. All of the caregivers go out of their way to help me.
We use Home Instead at home in Stockport. When away, we use caregivers from the local office to either a hotel or to our motorhome on a campsite. This is a little known but excellent service. Our latest holiday was to the Grand Atlantic Hotel, Weston-super-Mare. The organisation prior to the holiday was helpful, efficient and pleasant. The contract arrangements done on arrival went smoothly. We had a caregiver on arrival, in the mornings and evenings. She was kind, helpful and very gentle with my wife. Home Instead enable us to go away and have great holidays.
I have used Home Instead for 2 years and I have found them to be very professional and reliable. The carers I have used are equally so.
I love that Gran has only a few carers, so a great continuity of care. They know her so well that I really don't have to worry any more. I would recommend them to anyone. I can't thank them enough for looking after both my Gran and my immediate family too.
My wife has 5 girls that all do a good job, but the girl that comes in Monday, Tuesday, Wednesday, Thursday, Friday and every other Saturday is excellent and goes above and beyond. Always leaving my wife in a good mood.
I was very pleased with Home Instead. The carers that visited me were like friends, I always looked forward to seeing them and chatting to them. I do not need help now, but I should miss them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset).
Awards / Recognitions (25)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)Date: Monday 08 Jan 2024
Meet the Team (9)
Originally from Poland, I have lived in the UK for 20 years now and have a long history of working in care. I am keen to bring my enthusiasm and expertise to Home Instead.
I live in Weston with my husband, and in my spare time I enjoy taking in the scenery at our local beaches and visiting my daughter at Cardiff University.
Hello, I’m Natalie, I joined Home Instead in 2020. I have worked in the care sector throughout my career and am passionate about working with and improving the lives of others. I took maternity leave in 2022 and returned to work in the role of Finance Officer and Compliance Coordinator. I assist our director; Luisa with the financial aspects of the business as well as auditing, to ensure we are maintaining the highest possible standards.
In my spare time, I enjoy spending time with my husband, son and 2 cats.
Hello, my name is Chrissy. My role as Live-in Care Manager means I oversee the smooth operations of Live-in Care at Home Instead.
I enjoy being part of the Weston Super Mare team and am proud to work together to provide excellent support to individuals in our community.
I believe that good communication is paramount and this is another aspect of my role which I am enthusiastic about.
Hi, my name is Jo. I joined Home Instead WSM as a Care Professional and have recently been given the opportunity to progress my role to Team Leader.
Our Team Leaders carry out service reviews and Q&As with our clients, update care plans, hold supervision and support visits for our Care Professionals, and they take part in our emergency out-of-hours service as well.
Hi, I'm Rae and I joined the Home Instead team as a scheduler in late 2024. I am local to Worle but I also lived in Texas for many years.
My name is Sam and I’m a Team Leader.
I was born and raised on the Isle of Wight with my sister and twin brother. When I left school, I took up a 3 year course at college for landscape gardening which I really enjoyed doing and being outdoors. Then I worked for 2 Harvester restaurants as part of the management team in Hertfordshire and Bedfordshire. I moved back to the Isle of Wight and that's when I came across care, I worked for 2 care companies, but I had to stop after my motorbike accident back in 2015. When I was able to go back to work, I moved back to Hertfordshire and started to work for Home Instead in Hemel Hempstead as a care coordinator.
I then moved to Sampford Courtenay and lived there for 4 years, but I also worked for the Tavistock Home Instead office where I was the On Call Manager and Scheduler for 3 & a half years.
Care is a job that I enjoy doing to help and support anyone who needs people like us and find the job very rewarding. I speak to our clients and Care Professionals every day, asking how their day has been and lots more, it is so lovely to hear stories from clients and what they enjoy doing.
The training and support that I got from Home Instead over the 6 years have been amazing, they are always willing to go that extra mile no matter what and working with the office team and care professionals have also been really supportive.
Home Instead is just one big happy family…
Hi, my name is Heidi. I joined Home Instead WSM as a Care Professional and have recently been given the opportunity to progress my role to Team Leader.
Our Team Leaders carry out service reviews and Q&As with our clients, update care plans, hold supervision and support visits for our Care Professionals and they take part in our emergency out-of-hours service as well.
Hello, I'm Rao and I truly believe in the Home Instead vision of expanding the world’s capacity to care. I look forward to creating a lasting positive impact in the lives of our care professionals and our customers.
Hello, I'm Kiran. I am looking forward to playing my part in contributing to bringing the Home Instead vision to life. We are fully committed to maintaining the highest level of care for our clients and look forward to building upon the amazing work the team are already doing.
Frequently Asked Questions about Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)
How many Carers does Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) employ?
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) to verify any information. View our terms and conditions. Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) has an Enhanced Service - more info.