Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; helping adults (aged 18+) with care needs to remain independent and comfortable at home.
Care Professionals have a depth of experience in the challenges that individuals with conditions like dementia face, as well as adults with disabilities. The provider values its reputation...
Care Provided by Home Instead (North Sheffield)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Available on request
Contact Home Instead (North Sheffield) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Tracey Howson (Care Manager)
Home Instead (North Sheffield) Reviews (73)
Home Instead (North Sheffield) has a Review Score of 10 (9.979) out of 10, based on 24 reviews in the last 2 years.
Over all time Home Instead (North Sheffield) has 73 reviews.
All the carers who attended my wife were extremely pleasant and made their visits so enjoyable as possible for my wife. People working in the office were very pleasant to deal with and gave good advice when needed. All in all, a very good company to deal with.
Home Instead Senior Care (North Sheffield) provide an excellent service. From the first assessment of a clients needs to match them with suitable and experienced carers. Mum's carer was always punctual and reliable, friendly and supportive to both mum and dad. We always feel confident to leave mum and dad into their capable hands. Thank you.
Very good.
All caregivers are reliable, punctual and once the essential jobs are out of the way, most caregivers will look for any other tasks to do within their allocated time - suggesting vacuuming stairs or wiping out the fridge.
Support with care, flexibilty and common sense.
Our carer is very jolly and happy and this rubs off on Mum. They have a good laugh and chat about things and Mum very much looks forward to the visits.
We have found Home Instead to be very efficient and helpful. We are extremely satisfied with our carer. My husband is entirely at ease with her, and we consider ourselves very fortunate to have her as our carer.
We were looking for some companionship help for my mother who is 85 and has Alzheimer's. She cannot get out on her own and there are days we are not able to call on her. Home Instead visit twice a week on those days and usually take her out for a drive. She really looks forward to those days and her mood has picked up considerably in the months they have been coming. I cannot speak highly enough about the way she has been treated and looked after.
Also good assessment by team leaders at yearly intervals. I feel this is a good "care" team Home Instead!
I gave the staff in the office a mixed report. The officer who is in charge of organising care I gave an excellent. She does an extremely difficult job to 100%.
The others I gave as good, while me a satisfactory.
I suggested that there are too many fingers in one pie. What I feel is needed is for the care organisers to have one very good, able person to train in exactly what needs to be done so that they can step in and carry on smoothly, rather than having less able people all trying to do the job.
I also suggested that the recent change to not ringing clients to ask about cover, but instead expecting them to ring in to cancel or be changed at the holiday rate was a retrogressive move.
It would also help if the office routinely let clients know of changes to their carer cover - easier to plan ahead for meals etc.
We started to use the services of Home Instead Senior Care (North Sheffield) in June 2017 and had a member of staff attending 3 times a week for a 2-hour slot to shower and dress my husband and help him into his reclining chair. They would sit and chat to him, make him a drink and were very caring.
His health condition has changed recently and we still have a member of their staff coming in twice a week as extra back-up to carers who are currently coming in 4 times a day.
Very supportive and professional.
All dads carers are very good and support dad well. Dads words "They are lovely and very efficient." We can rely on Home Instead - always on time, we know someone will be there with dad to help him in the shower, nothing seems too much trouble for his carers. Dad has a small team of regulars which makes all the difference (unlike other large care companies where as many as 20 different carers may call, which can be very unsettling for most people.)
I am very pleased with the two ladies who help me. I find them very cheerful, clean and kind.
Bit expensive at £22 per hour.
Excellent service all round.
Been with us since December 2013 and if a different caregiver is coming they are always introduced, and at 95 years it is nice to know who is coming.
It is also reassuring to know that in an emergency they are available to help me out.
Very good and appreciate that everyone is nice to me.
Reliable, friendly and professional support received.
Very kind person. She's there when I need someone to talk, she makes me laugh and they make me feel confident in all I do. They help me when I get in a muddle. They are really cheerful, light up a visit with them, also they give lots of good advice.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 June 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (North Sheffield).
Awards / Recognitions (17)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (13)
Bryn and Jill Evans began their careers in care over 15 years ago when they first opened their Home Instead offices. At the time, they had just 2 employees. Now, they employ over 150 professionals in care.
To them, it truly is personal. Alzheimer’s disease is something that has affected both of their families, and they believe that had there been a service to provide home care, their loved ones would have lived longer and happier lives.
Having worked 20 years in the legal sector, Alison felt a change in direction and a new challenge was just what she needed - she's been with our team for nearly 10 years now.
As General Manager, Alison oversees both the office team and care operations for all of Sheffield and Barnsley. She also leads on business development to drive change, growth, and innovation.
As Care Manager, Tracey works to empower the people we support to lead independent and fulfilled lives, taking real control of what that looks like for them.
“I am passionate about nurturing teams to work in a person-centred way with the autonomy to make a real difference. My motto is always lead with the heart”
Faye has been with us since the very beginning, over nearly 20 years ago. Having started as a caregiver, she was able to smoothly transition into the office, helping to assist in the training of newcomers, as well as supporting existing caregivers in her role as Field Support.
Originally joining Home Instead as a Care Professional, Rowen proved herself to be an outstanding asset to our team, leading to her progression into the Field Support role where she will be able to pass on her expertise to fellow Care Pros and meet new clients.
Donna oversees the recruitment drive across North Sheffield, striving to recruit the right people with the right heart to work in care.
She is passionate about her role to find people in our local community who really want to make a difference and start their careers in care.
Having worked in care before, Cheryl is passionate about providing outstanding quality of care for our clients.
“I strive to ensure that our clients receive an exceptional level of care because that's what they deserve!”
“I came to Home Instead following various roles in training and compliance where accuracy and consistency was essential. I now reflect this experience in HR and Compliance role, ensuring that our Care Pros are recruited safely and effectively.”
Lynette joined the team 5 years ago having had 25 years of experience in retail management. She felt a career change was what she really needed.
“If you are a People-Person, don’t think twice about joining the Home Instead family. The skills you needed in previous roles are completely transferable.”
Elaine assists Lynette in the training department, supporting Care Professionals at the beginning of their care career and further training opportunities.
She is passionate about promoting a positive work life balance as well as menopause awareness in the workplace.
Bernice has been with us since 2009, just a few years after we opened our offices. Throughout this time, she has watched the company grow and go from strength to strength.
“Seeing how passionate our Care Professionals and Key players are about the quality of the services we deliver is truly rewarding."
Pauline started with us as a caregiver over a decade ago years, during that time she has also taken on the role of Accounts Assistant.
The dual nature of her job enables her to be a part of a team of Care Professionals, as well as working under Bernice in Accounts and being a part of the wider office team.
Frequently Asked Questions about Home Instead (North Sheffield)
How many Carers does Home Instead (North Sheffield) employ?
Home Instead (North Sheffield) employs 65 carers.
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