SureCare Oxfordshire

I have no hesitation in recommending SureCare in any caring situation. I was treated with respect and dignity during their carers visits to my home.Many thanks to Nicky and all of her team for helping me get through a very stressful time.

Shout out particularly to Vongai, Lillian, Epi ans others.

From our first meeting to discuss my sisters care needs the Deputy Manager was knowledgeable and compassionate. My sister has now been looked after by Surecare for around three months and receives excellent and reliable care, she is treated with dignity and respect and the ladies are all very kind to her. The office team are always at the end of the phone and are reactive and prompt in addressing any inquiries and needs. Having the Surecare team caring for my sister has given me such peace of mind and comfort. I would highly recommend Surecare Oxfordshire.

SureCare cared for our late mother until her passing; I am based in France so most of the care was organised remotely. The carers and management team went above and beyond to look after our mother, and we knew she was in very safe hands. Nothing was ever too much trouble and they were always at the end of the phone for queries, questions etc. I would highly recommend them, and if ever I'm in a position to require care for a family member, then they are the only people I will call. Huge thanks to the whole team for your dedication and commitment. You are all superstars!

Without their professionalism, kindness, and dedication, Mum would not have been able to remain at home in her final days-something that was always her wish.

What an amazing care team, supported by an excellent managers

A pleasure to see their faces smiling when they come through my door. Thank you all, amazing!

Nothing was too much trouble, I cannot recommend SureCare highly enough. Thank you all, you've made a hugely positive difference to our family.

The care and dignity that the carers treat my mother with is second to none. My mother is a difficult patient but the way these carers work is excellent. Being a carer is a tremendously difficult and demanding job and this team deserve all credit due.

Surecare has provided excellent care for my mother for the past three years. During that time some of the carers have become so friendly to her that she really looked forward to seeing them. The carers were there four times a day and always made sure she was comfortable and didn't need any other help before they left. They would always contact me by phone if they had any concerns. I can only thank them for their excellent service.

SureCare has been life-changing (for the better!) and we would thoroughly recommend it to anyone needing help at home.

An amazing team, the best in the area in our experience of having various agencies.

You couldn't ask for more - thank you SureCare.

Very highly recommended, I'm so lucky to have their amazing carers in every day.

SureCare took over the care of my 100 year old mother and from the very first visit we were impressed by their professional outlook and friendly approach. All the carers that attended my mother were so friendly and patient with my mother, even singing happy birthday on her 101st birthday. I can't thank them enough for their care and help for us with my mother and would give far more than five stars if I could. Thank you all at SureCare for your support and care up till my mother died.

There is always amazing support if I have any questions or need to change dates, thank you team SureCare.

Kind, considerate, polite and expert care given to my frail bed-bound mother. Also the team show polite consideration to the rest of the family. Communication was excellent and carers really personalised the care. Thank you team.

Before we used SureCare, we were let down so many times by a new provider. You get what you pay for! If you need a reliable, kind and caring team give SureCare a call. Their staff are all fully trained and do regular update training and they are able to adapt quickly when our needs changed. Safe, effective care, that's what I get and that's what I need. Thank you to all the lovely care staff, you do a great job. I really recommend them, as they are experienced and their business has been going for ages, so you know they are reliable and look after everyone so well. My aunty really looks forward to her carer coming in and feels so much better after they have been. It's the highlight of her day and they will do everything they can to make her comfortable and happy before they leave. We get everything we need from them. If we didn't use them I would be so worried about her, as we didn't have a great experience with other care companies locally.

In a word, SureCare are exceptional. They cared for my wife during her final year, right up until the day she passed. The carers she loved were with her during her final minutes. Honestly, I cannot begin to explain how amazing they have all been, the management are responsive and flexible and the carers professional and caring! Thoroughly recommended, thank you to Team SureCare, we will forever be indebted to you for assisting our family.

SureCare Oxfordshire provided some of the care for my sister in the last six months of her life, contributing to her being able to live with comfort and a degree of happiness. I found the senior managers very responsive to feedback and requests; their flexibility and ongoing attention to any training needs meant a lot. They were also able to arrange the rota so that my sister's favourite carers were with her as often as possible, this made such a difference to her and to her family.