I have nothing but praise for the company and their carers.
R K (Daughter of Client)
Staff are reliable and polite at all times, they carry out their duties to a very high standard
Sarah A (Daughter of Client)
SureCare came to our aid swiftly after we were let down by another agency.
M P (Daughter of Client)
Our rates are very competitive and we will look at your needs before providing you with a full quote.
These prices are only a guideline, please contact SureCare Oxfordshire to find out the exact price for your requirements.
SureCare Oxfordshire has a Review Score of 9.9 (9.916) out of 10, based on 14 reviews in the last 2 years.
Over all time SureCare Oxfordshire has 81 reviews.
5.0 out of 5
Thank you to the team, outstanding.
Most grateful for your honest review, we are so happy to have helped you out and will ensure the team receives your positive feedback.
5.0 out of 5
Our family are incredibly grateful for such wonderful support and have put our minds at ease.
Highly recommended, thank you.
Thank you for the excellent feedback, we'll pass onto the team.
5.0 out of 5
Your feedback is very gratefully recieved, thank you so much. We will pass this on to the team.
5.0 out of 5
The carers are superb, very knowledgeable, reliable and caring. Our family are very happy with the support from SureCare, and would thoroughly
Hello, thank you so much for your kind feedback. I'm so glad you value our support and the professionalism of our team. Have a great Christmas!
4.0 out of 5
Thank you for the honest feedback, most grateful. We will pass on your comments to the team.
5.0 out of 5
Thank you for the wonderful feedback. This has been passed onto our team.
5.0 out of 5
Thank you for providing such wonderful feedback, we have passed this onto our team.
5.0 out of 5
Caring compassionate - nothing was too much trouble for any of the team. Our only regret is that we didn't employ them sooner.
We really can't thank the team at SureCare enough and feel very fortunate that we found such an amazing care provider
Thank you Valerie, we are so pleased your mother appreciates our care. Your comments have been passed on to the team.
5.0 out of 5
Thank you Sarah, very honest feedback which we really appreciate.
4.0 out of 5
Dear Philip, thank you for your valued feedback. We will ensure this is passed onto the team.
5.0 out of 5
The whole company is very welcoming and puts the needs of the clients and carers foremost.
The carers are naturally chatty, gregarious and willing to assist and carry
Thank you for your wonderful comments, these will be passed onto the team. Thank you for your continued support.
5.0 out of 5
Dear Brian, thank you for your positive feedback and continued support. We will pass this onto the team.
5.0 out of 5
SureCare has helped my mum stay really positive and we would not hesitate to recommend to anyone.
Dear Sarah, thank you for your kind words. We are thrilled to hear your mother enjoys our care. We will ensure this feedback is passed to your carers.
5.0 out of 5
Thank you for your very kind words, we will ensure this feedback is passed to the team.
4.0 out of 5
Thank you for your honest review, we will ensure your positive feedback is passed onto the staff.
4.0 out of 5
Thank you Julie, we really value your comments and will ensure your carer is provided positive feedback.
4.0 out of 5
Thank you for the honest feedback, we are so pleased you can see constant improvements in our service and we will use your appraisal to continue improving further. Thank you for choosing SureCare.
5.0 out of 5
Such kind words, thank you for your valued support. I will ensure your carers get this feedback directly.
5.0 out of 5
Thank you so much for your positive feedback, we are humbled to hear our care has made a difference to you and are proud to provide such a valued service to our community.
5.0 out of 5
Thank you, excellent work and I highly recommended
The Review Score of 9.9 (9.916) out of 10 for SureCare Oxfordshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for SureCare Oxfordshire is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Kim was recruited to transform our business. Kim is an experienced care manager and has worked across the country managing multiple sites. She joined SureCare to stay closer to home and was keen to get stuck into driving an agency that puts the client first. Kim was charged with ensuring compliance was excellent and her diligence and attention to detail were rewarded within her first 6 months in charge with a great CQC inspection report.
Kim's working hard to ensure all of our team makes a real difference in people's lives. One example is when she found that a family needed some additional support. Kim met with the family and spent many hours with Social Workers to release extra funding to enable vital work to be spent on their home to make it a safe place to live. Later, she gave the family the confidence to go on a day trip to the seaside by hiring a minibus and care workers and taking them on her weekend off. The children and Mother had not been out of the house together for many years. It was a memorable experience for them all.
A great example of going the extra mile and leading by example. Kim's kept our Service Users and team safe and well during the pandemic and we are really lucky to have an expert in care leading our team.
Nicky is the chief brew maker (alongside covering all aspects of care in the office...!)
Come back for updates!
Uzie joined SureCare in 2023 and has recently been promoted to be our Compliance Officer. She is of West African descent and has a background in HR and education, she is proud to bring that same compassion and dedication to her role in our team.
In her own words:
Joining the team as a carer, supporting clients one-on-one and gaining firsthand experience in their joys and challenges while providing person-centered care, all taught me the importance of trust, empathy, consistency and commitment of going over and beyond. I know that every small gesture—be it a comforting smile or a reassuring word/touch—contributes to a person’s sense of dignity and well-being.
Now, I draw on those experiences every day to ensure that our team upholds the highest standards of safety, respect, and quality in every aspect of our service.
My journey from carer to compliance reflects my commitment to creating an environment where clients feel secure and valued, and where carers have the support and training they need to excel.
I work closely with our team to monitor and refine our practices, making sure we are always meeting or exceeding regulatory standards while preserving our values - the commitment to supporting people through all stages of life's journey.
“At Surecare, compliance isn’t just about rules—it’s about trust.”
I believe that true compliance builds confidence, allowing families to know their loved ones are in safe, capable hands.
I consider it a huge privilege to support our clients and carers through both a heart for care and a passion for quality, which helps us deliver the safe and compassionate services our clients deserve.
Karen's in charge of recruitment and she's responsible for the administration around a person joining our team from that initial chat around a role through to ensuring their training is scheduled. Karen has a vital role in ensuring we are all well looked after and have everything we need in the office
Karen looks after all our PPE and makes sure we are well stocked with a variety of infection control measures to ensure the safety of our staff and clients. It's also Karen's responsibility to work closely with all of our managers and coordinators to help them with any administration they need help with. We love having Karen in the office as she welcomes all visitors and manages our entire office administration process as well as monitoring care worker compliance.
Lasma joined us in Spring 2019 having never worked in care before. She now works for us doing an evening round as well as picking up some calls when her children are at school. Lasma's completed her Care Certificate with us and is now an experienced member of the team.
Working in care has given Lasma a real confidence boost and she loves meeting new people. Lasma is proof that you don't need any experience to be a good Carer. You just need to be kind, reliable and caring. Lasma's come a long way in her year with us and we are excited for her future in social care.
Lasma comments 'Thank you for the opportunity to give me an amazing job and to be part of the team. I love doing something different every day.'
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Oxfordshire to verify any information. View our terms and conditions. SureCare Oxfordshire has an Enhanced Service - more info.
