SureCare Oxfordshire

Recently had to find carers for my mother. Surecare came to the rescue. Very professional and efficient. Mother is well cared for and I can relax knowing that all is well.

SureCare has been exceptional and provided very professional service for our family. We needed short notice care, they started within 24 hours and we cannot fault them.

Their carers are excellent. Thank you to the team, you have helped us out so much.

SureCare came to our aid swiftly after we were let down by another agency. They were recommended by the local mental health team and they have not disappointed. My siblings and I do not live locally to our parents who require care; SureCare have taken all of the stress away from us worrying about our parents and I cannot fault the professionalism, service and most importantly - quality of care.

Thank you to the team, outstanding.

Absolutely superb, SureCare started their service with less than 24 hours notice and the support provided was exceptional.

Our family are incredibly grateful for such wonderful support and have put our minds at ease.

Highly recommended, thank you.

Thank you team SureCare, most grateful for your continued support.

SureCare have been brilliant providing care for my Nan. We searched lots of companies and they were the most professional and our service was setup very quickly.

The carers are superb, very knowledgeable, reliable and caring. Our family are very happy with the support from SureCare, and would thoroughly recommend.

Good quality of care, well-trained staff, very sympathetic and friendly. We have been pleased with the care provided for my husband.

Not having elderly relatives of my own has shielded me from the in-home care world until now. I regularly visit friends of a certain age that use in-home care provided by Sure Care Oxford and I have on occasion had to speak with their office. I am very pleased with the level of care and understanding showed by their carers and also the updates that we receive to help us understand the level of care being provided. Overall I am completely satisfied with every aspect of the care provided by Sure Care and the team that I speak with in their offices. I would highly recommend Sure Care Oxford as a trustworthy, reliable, understand care provider for the Oxford area.

They are always polite and ask if there is anything else they can do before leaving.

The care that mum receives is absolutely fantastic!

Caring compassionate - nothing was too much trouble for any of the team. Our only regret is that we didn't employ them sooner.

We really can't thank the team at SureCare enough and feel very fortunate that we found such an amazing care provider so close to home.

I was also happy with the ability to contact the staff at Surecare easily. The staff were always helpful and would answer queries quickly and effectively. They are a lovely bunch of people who do their demanding job very well each day.

SureCare supply a great service, with excellent backup from their experienced management team. We have used them for a number of years now and are very pleased.

The management team have excellent communication skills, listen to needs, show genuine concern, and enable many positive experiences.

The carers are naturally chatty, gregarious and willing to assist and carry out any task requested. The carers are professional and ensure clients are given the opportunity to be as independent as possible, whilst being able to have the foresight to carry out tasks without being asked - truly excellent care company.

Carers are superb and always on time. They always show willing for any jobs we ask them to do. More than satisfied with SureCare and very happy to recommend!

Staff are reliable and polite at all times, they carry out their duties to a very high standard. My mum is very happy with the service she receives and we could not ask for any more.

SureCare has helped my mum stay really positive and we would not hesitate to recommend to anyone.

Very thoughtful and always going the extra mile, we cannot recommend Surecare strongly enough.

We have been using SureCare for some time now and have been happy with the level of care provided. The staff have been very helpful and have tried hard to match the care to my father's needs.

SureCare has been very flexible and accommodating at meeting the changing needs of my mother. Her main carer is outstanding.

My father was looked after by Surecare for many years, up until his recent admission to a care home. Early on there were a few problems but these have been resolved and we have been very happy with his care. He has had some exceptional carers who have got to know Dad and his quirky ways. They have gone out of their way to be helpful and to care. They have taken advice from me in an attempt to personalise Dad’s care to keep him as well as possible. The rota sorters have been very obliging when Dad’s care needs have changed at short notice. Carers have been friendly and Dad has enjoyed their visits. As I have been closely involved in Dad’s care I have appreciated being able to communicate efficiently with staff in the office. I feel efficiency has improved over the past couple of years and this has been much appreciated. Thank you to you all. Ps. Re the scoring, there are some individuals I would score as Excellent, carers and staff, but overall I think Good is appropriate.

Any queries are dealt with falsely and efficiently . I would recommend SureCare without hesitation. Thank you for your excellent client service and keep up the good work.