
I love all carers. Very good. Very supportiveBarbara S(Client / Service User)

Carers are kind, efficient and smart, nothing is ever too much trouble.C H(Friend of Client/Service User)

Both the care manager and the care team gave my mother fantastic care.Tess W(Daughter of Client/Service User)

I love all carers. Very good. Very supportiveBarbara S(Client / Service User)

Carers are kind, efficient and smart, nothing is ever too much trouble.C H(Friend of Client/Service User)

Both the care manager and the care team gave my mother fantastic care.Tess W(Daughter of Client/Service User)

Right at Home has an amazing care team (rated Outstanding by the CQC in January 2022) of Home Care Assistants, Live in Care Assistants and a fabulous office team. They work hard to find the best people and, in order to hang on to them, need to make sure they are happy in their jobs.
The managing director asserts that gone are the days of care work being a dead end,...
Right at Home has an amazing care team (rated Outstanding by the CQC in January 2022) of Home Care Assistants, Live in Care Assistants and a fabulous office team. They work hard to find the best people and, in order to hang on to them, need to make sure they are happy in their jobs.
The managing director asserts that gone are the days of care work being a dead end, minimum wage job. Carers are amazing people and Right at Home puts a lot of effort into finding the right people, with the emotional intelligence and empathy, to be able to become a great carer. They then receive the full support of Right at Home's management team to develop their careers if that is what they wish to do.
Right at Home has developed a framework to support the whole team in their efforts to be fantastic at what they do. This friendly, award-winning, local home care company has a great variety of people working in their team with one thing in common; they are all great at building relationships with others.
Care Provided by Right at Home Sutton & Mid-Surrey
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Contact Right at Home Sutton & Mid-Surrey to get a personalised quote:
Please contact the office for further details
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Right at Home UK
- Private Owned
Person in charge
- Tim Haigh (Owner)
Right at Home Sutton & Mid-Surrey Reviews (80)
Right at Home Sutton & Mid-Surrey has a Review Score of 9.8 (9.750) out of 10, based on 10 reviews in the last 2 years.
Over all time Right at Home Sutton & Mid-Surrey has 80 reviews.
I am so happy with the care that my mum receives. Her carers treat her with respect and dignity. Communication between myself, the office staff and the carers is great, everyone is very helpful. My mum's carers will go above and beyond to help my mum and that in turn helps me out. I always know my...
I am so happy with the care that my mum receives. Her carers treat her with respect and dignity. Communication between myself, the office staff and the carers is great, everyone is very helpful. My mum's carers will go above and beyond to help my mum and that in turn helps me out. I always know my mum is safe and well cared for every day and at each call she has.
Thank you for your kind review. We love looking after your mum and are so pleased you are happy with our service.
Right at Home have been able to come at short notice with a flexible, competent offering. The carers are consistent carers who have become family. Really important to have people in the home who "fit", and these do. When I have needed help, Right at Home have always been there, I can't rate them...
Right at Home have been able to come at short notice with a flexible, competent offering. The carers are consistent carers who have become family. Really important to have people in the home who "fit", and these do. When I have needed help, Right at Home have always been there, I can't rate them highly enough. My dignity has always been maintained, even when very vulnerable. Thank you.
Thank you so much for taking the time to review our service - we really appreciate your kind comments.
Very friendly. I am very pleased with all the work done in my home.
Very friendly. I am very pleased with all the work done in my home.
Thank you for taking the time to review our service. It is our pleasure to support you.
We have been recently delighted with the support given to us by Right at Home. Your staff member is friendly and professional, and our son enjoys the support that she provides. Thank you, Right at Home!
We have been recently delighted with the support given to us by Right at Home. Your staff member is friendly and professional, and our son enjoys the support that she provides. Thank you, Right at Home!
Thanks so much for your lovely review - we so enjoy supporting your family.
I was recommended this company by a friend who uses their service. My mum was starting to need more assistance. From the start of the process, the service was excellent. My mum is now more confident and really looks forward to her carers coming every day.
I was recommended this company by a friend who uses their service. My mum was starting to need more assistance. From the start of the process, the service was excellent. My mum is now more confident and really looks forward to her carers coming every day.
Thank you so much for your review. We really appreciate it.
The company has met our needs from "day one". Always pleasant and available. Staff go the "extra mile" to help make life easier for myself (husband and main carer) and my wife.
The company has met our needs from "day one". Always pleasant and available. Staff go the "extra mile" to help make life easier for myself (husband and main carer) and my wife.
Thank you for taking the time to review our services - the team were so happy to read your comments.
Right at Home are an excellent help!
Right at Home are an excellent help!
Thank you so much for the positive review. We really enjoy looking after you and we're so pleased you are happy with our service.
I have been very impressed with the service from Right at Home. The manager was extremely helpful and the care staff who cared for my aunt were very polite, professional, and caring. So pleased I chose Right at Home.
I have been very impressed with the service from Right at Home. The manager was extremely helpful and the care staff who cared for my aunt were very polite, professional, and caring. So pleased I chose Right at Home.
Having care put in place to help me wasn't for me to accept. But I could not be without them now. They are really helpful and brighten my day. This means I can stay living in my own home.
Having care put in place to help me wasn't for me to accept. But I could not be without them now. They are really helpful and brighten my day. This means I can stay living in my own home.
I thoroughly enjoy the company of my carers and they're always offering to do jobs for me.
I thoroughly enjoy the company of my carers and they're always offering to do jobs for me.
Most impressed with the overall care and attention.
Most impressed with the overall care and attention.
I'm very pleased with the carer and she is very helpful.
I'm very pleased with the carer and she is very helpful.
Our experience since approaching Right at Home to help care for our elderly and terminally ill mother has been excellent. Their staff are compassionate and go the extra mile. The management has been attentive and proactive in adapting to her changing condition. I would have no hesitation in...
Our experience since approaching Right at Home to help care for our elderly and terminally ill mother has been excellent. Their staff are compassionate and go the extra mile. The management has been attentive and proactive in adapting to her changing condition. I would have no hesitation in recommending Right at Home.
I'm happy with all my carers. I look forward to seeing them and have a good relationship with them al. They feed me lovely food and we have lovely chats.
I'm happy with all my carers. I look forward to seeing them and have a good relationship with them al. They feed me lovely food and we have lovely chats.
Fantastic service.
Fantastic service.
My sight is going, so I have a live-in carer. She helps me with all sorts of things, from cooking to gardening. I would not be able to stay in my own home without her.
My sight is going, so I have a live-in carer. She helps me with all sorts of things, from cooking to gardening. I would not be able to stay in my own home without her.
The two carers we use on a monthly rotation (live-in) have both developed great empathy with my wife and go the extra mile in interpreting and meeting here care needs. They have fitted in extremely well with our home, and receive excellent back-up from Right at Home. This has been very important...
The two carers we use on a monthly rotation (live-in) have both developed great empathy with my wife and go the extra mile in interpreting and meeting here care needs. They have fitted in extremely well with our home, and receive excellent back-up from Right at Home. This has been very important during COVID, not only with the provision of PPE etc but also arranging vaccinations for them. We would not hesitate to recommend Right at Home to others.
I have been with Right at Home for two years now and am very satisfied with the service. My wife can be challenging at times but they treat her with dignity and respect and most of all kindness. I also get the continuity of care I was looking for when I was looking for an agency to help me. Overall...
I have been with Right at Home for two years now and am very satisfied with the service. My wife can be challenging at times but they treat her with dignity and respect and most of all kindness. I also get the continuity of care I was looking for when I was looking for an agency to help me. Overall it is a great service.
I find the service of everyone to be very good and friendly. My wife feels happy and supported by the person that helps her as a friend.
I find the service of everyone to be very good and friendly. My wife feels happy and supported by the person that helps her as a friend.
Exceptional and unique in offering ad-hoc visits, pre-booked and also willing to consider urgent last-minute bookings.
Exceptional and unique in offering ad-hoc visits, pre-booked and also willing to consider urgent last-minute bookings.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2022Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Right at Home Sutton & Mid-Surrey.
Awards / Recognitions (11)
- 29 May 2026Recipient: Right at Home UK
- 30 May 2025Recipient: Right at Home UK
- 31 May 2024Recipient: Right at Home UK
Accreditations
There are no accreditations posted yet for Right at Home Sutton & Mid-Surrey.
Meet the Team (8)

Tim opened Right At Home Sutton and Mid Surrey in 2010.

Jo joined Right at Home in 2016 as a Registered Manager.

Alison joined Right at Home in 2017 as a Deputy Registered Manager.

Tina joined Right at Home in 2017 as a Deputy Registered Manager.

Samantha joined Right at Home in 2023 as a Care Coordinator

Ann joined Right at Home in 2021 as a Care Assistant and has worked her way up to Senior Carer, Deputy Care Manager and now Care Manager.

Charlotte joined Right at Home in July 2024 as a recruiter.

Maeve McMillan is the Community Relations Manager at Right at Home. With a background in psychology and cognitive neuroscience, Maeve previously...
Maeve McMillan is the Community Relations Manager at Right at Home. With a background in psychology and cognitive neuroscience, Maeve previously worked with a private mental health company, where she developed a deep understanding of individual needs and overall well-being. Her transition to Right at Home was driven by her passion for ensuring that everyone receives exceptional care and support.
Maeve shares, “I believe that everyone should receive the highest possible care no matter who they are. That’s why I chose Right at Home. Engaging with the community and helping those in need is the most rewarding aspect of my work.”
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home Sutton & Mid-Surrey to verify any information. View our terms and conditions. Right at Home Sutton & Mid-Surrey has an Enhanced Service -what an Enhanced Service includes.