I love all carers. Very good. Very supportiveBarbara S(Client / Service User)

Carers are kind, efficient and smart, nothing is ever too much trouble.C H(Friend of Client/Service User)

Both the care manager and the care team gave my mother fantastic care.Tess W(Daughter of Client/Service User)

I love all carers. Very good. Very supportiveBarbara S(Client / Service User)

Carers are kind, efficient and smart, nothing is ever too much trouble.C H(Friend of Client/Service User)

Both the care manager and the care team gave my mother fantastic care.Tess W(Daughter of Client/Service User)

Right at Home has an amazing care team (rated Outstanding by the CQC in January 2022) of Home Care Assistants, Live in Care Assistants and a fabulous office team. They work hard to find the best people and, in order to hang on to them, need to make sure they are happy in their jobs.
The managing director asserts that gone are the days of care work being a dead end,...
Care Provided by Right at Home Sutton & Mid-Surrey
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Please contact the office for further details
Contact Right at Home Sutton & Mid-Surrey to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Tim Haigh (Owner)
Right at Home Sutton & Mid-Surrey Reviews (77)
Right at Home Sutton & Mid-Surrey has a Review Score of 9.7 (9.7) out of 10, based on 9 reviews in the last 2 years.
Over all time Right at Home Sutton & Mid-Surrey has 77 reviews.
We have been recently delighted with the support given to us by Right at Home. Your staff member is friendly and professional, and our son enjoys the support that she provides. Thank you, Right at Home!
Thanks so much for your lovely review - we so enjoy supporting your family.
I was recommended this company by a friend who uses their service. My mum was starting to need more assistance. From the start of the process, the service was excellent. My mum is now more confident and really looks forward to her carers coming every day.
Thank you so much for your review. We really appreciate it.
The company has met our needs from "day one". Always pleasant and available. Staff go the "extra mile" to help make life easier for myself (husband and main carer) and my wife.
Thank you for taking the time to review our services - the team were so happy to read your comments.
Right at Home are an excellent help!
Thank you so much for the positive review. We really enjoy looking after you and we're so pleased you are happy with our service.
I have been very impressed with the service from Right at Home. The manager was extremely helpful and the care staff who cared for my aunt were very polite, professional, and caring. So pleased I chose Right at Home.
Having care put in place to help me wasn't for me to accept. But I could not be without them now. They are really helpful and brighten my day. This means I can stay living in my own home.
I thoroughly enjoy the company of my carers and they're always offering to do jobs for me.
Most impressed with the overall care and attention.
I'm very pleased with the carer and she is very helpful.
Our experience since approaching Right at Home to help care for our elderly and terminally ill mother has been excellent. Their staff are compassionate and go the extra mile. The management has been attentive and proactive in adapting to her changing condition. I would have no hesitation in recommending Right at Home.
I'm happy with all my carers. I look forward to seeing them and have a good relationship with them al. They feed me lovely food and we have lovely chats.
Fantastic service.
My sight is going, so I have a live-in carer. She helps me with all sorts of things, from cooking to gardening. I would not be able to stay in my own home without her.
The two carers we use on a monthly rotation (live-in) have both developed great empathy with my wife and go the extra mile in interpreting and meeting here care needs. They have fitted in extremely well with our home, and receive excellent back-up from Right at Home. This has been very important during COVID, not only with the provision of PPE etc but also arranging vaccinations for them. We would not hesitate to recommend Right at Home to others.
I have been with Right at Home for two years now and am very satisfied with the service. My wife can be challenging at times but they treat her with dignity and respect and most of all kindness. I also get the continuity of care I was looking for when I was looking for an agency to help me. Overall it is a great service.
I find the service of everyone to be very good and friendly. My wife feels happy and supported by the person that helps her as a friend.
Exceptional and unique in offering ad-hoc visits, pre-booked and also willing to consider urgent last-minute bookings.
Very helpful service. Efficient management. Two lovely regular carers have bonded into friendships.
I have been very pleased with all that the help I have received.
Seemingly against all the odds, our two neighbours have enjoyed a new lease of life thanks to their care package. One looked unlikely ever to leave hospital, and the other was living alone and struggling to cope with life. Four months on they are in their home, much happier than they were or would have been had they transferred to a care home. This chapter of life is not an easy one but this has been a far better, practical solution that has vastly improved their quality of life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2022- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Right at Home Sutton & Mid-Surrey.
Awards / Recognitions (10)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 31 May 2024
- Recipient: Right at Home UKDate: Wednesday 31 May 2023
Meet the Team (8)
Tim opened Right At Home Sutton and Mid Surrey in 2010.
Jo joined Right at Home in 2016 as a Registered Manager.
Alison joined Right at Home in 2017 as a Deputy Registered Manager.
Tina joined Right at Home in 2017 as a Deputy Registered Manager.
Samantha joined Right at Home in 2023 as a Care Coordinator
Ann joined Right at Home in 2021 as a Care Assistant and has worked her way up to Senior Carer, Deputy Care Manager and now Care Manager.
Charlotte joined Right at Home in July 2024 as a recruiter.
Maeve McMillan is the Community Relations Manager at Right at Home. With a background in psychology and cognitive neuroscience, Maeve previously worked with a private mental health company, where she developed a deep understanding of individual needs and overall well-being. Her transition to Right at Home was driven by her passion for ensuring that everyone receives exceptional care and support.
Maeve shares, “I believe that everyone should receive the highest possible care no matter who they are. That’s why I chose Right at Home. Engaging with the community and helping those in need is the most rewarding aspect of my work.”
Frequently Asked Questions about Right at Home Sutton & Mid-Surrey
How many Carers does Right at Home Sutton & Mid-Surrey employ?
Right at Home Sutton & Mid-Surrey employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home Sutton & Mid-Surrey to verify any information. View our terms and conditions. Right at Home Sutton & Mid-Surrey has an Enhanced Service - more info.