Absolute Care and Support (UK) Ltd

Holly House, Office 6, 105 Hyde Road, Stockport SK6 1NB

Absolute Care and Support (UK) Ltd
Absolute Care and Support (UK) Ltd
Absolute Care and Support (UK) Ltd

Absolute Care & Support (UK) employ a team of qualified staff who are experienced in a wide range of domiciliary care challenges. Expertise can include help for adults with physical or learning disabilities, as well as mental health conditions and sensory impairments.

The focus is on tailor-made support, aspiring for the type of care that enhanced quality of life while remaining true to a non-medical status. All staff are carefully chosen for their suitability, with regular sport checks, supervision and appraisals.

Owner : Absolute Care and Support (UK)Limited

Person in charge: Karen Wood (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 35

Fees Guide: £18.00 per hour, £13.50 per 45 minutes, £9 per 30 minutes

Services Offered: Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Directions: They are in Woodley Precinct at Holly House, behind the dental practice

Latest Care Quality Commission* Report on Absolute Care and Support (UK) Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

8.7 Absolute Care and Support (UK) Ltd has a Review Score of 8.7 (8.722)

The Review Score of 8.7 (maximum of 10) for Absolute Care and Support (UK) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Absolute Care and Support (UK) Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.722 for Absolute Care and Support (UK) Ltd is calculated as follows: ( (52 Excellents x 5) + (20 Goods x 4) ) ÷ 72 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4 Points relating to the number of positive Reviews for Absolute Care and Support (UK) Ltd is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Absolute Care and Support (UK) Ltd?

  • Extremely LIKELY
    9
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Absolute Care and Support (UK) Ltd

  • Client / Service User
    5
  • Wife of Client/Service User
    4
  • Daughter of Client/Service User
    3

The company has been caring for my husband for two weeks. We find the carers smart in appearance, reliable and caring. They chat with my husband, which he enjoys.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I am very satisfied.
Wonderful.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

O.K.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Excellent

After leaving hospital with a few health issues, I took the advice of my family and asked Absolute Care to provide me with personal care until I was better. I can't speak highly enough of all the staff. They made me feel so comfortable, the staff were not at all intrusive. I had initially felt somewhat anxious, as I had not had to have this type of care before.
All personnel are wonderful. They are special.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

In general, we are extremely satisfied with the service my mother has received from the carers. However, on occasions due to staffing level problems and road traffic difficulties - timing has been an issue and sometimes carers have arrived early and sometimes late.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

As a new client of Absolute Care and Support (UK) Ltd, I can say how very pleased I am with the care my husband is receiving. He is treated with kindness, respect and most importantly, to me, humour, which brings a smile to his face, I love it. We have found the girls who call to be more than helpful and confident in their role. I am happy to have a day out while his carers come to take care of him. My husband also enjoys his trips out with a member of staff for a few hours every other week. All in all, I think they are really a very good company.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

The care package is brilliant. The carers are very good. Sometimes I think the new staff should be escorted as they don't seem to have the knowledge of what to do.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Following a knee replacement operation I needed care in my home as I live alone. I wanted to be able to decide the extent of the care I needed and when it was provided so I chose to use a private company. After checking websites, reviews and inspection findings I felt Absolute would probably provide what I needed- a meeting with a member of their staff confirmed the flexibility I needed. We arranged overnight stays for when I came out of hospital and then visits as needed, mainly 2 per day. I had one main carer and several who came occasionally. All were efficient, kind and helpful and gave full regard to my requests. I felt safe well cared for and respected. I made very good progress.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Absolute Care and Support (UK) Ltd have been absolutely smashing. We were using a previous care company to help us and they were diabolical. The staff we have that come out to help us are brilliant. We could not ask for more.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The company is really good and the carers are all really nice and do a really good job. They are always on time. They are all polite and friendly.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

This company (Absolute Care and Support) has been very professional. The carers are all very lovely and caring, this is the best decision we have made as a family and we are delighted with the service we are receiving. As I work full time I have peace of mind to know my mother is receiving good care, I have met a few of the carers and I am very happy as they are all nice ladies.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The service was excellent, was grateful it was there when I needed it the most. My carer was excellent, always cheery and very helpful.

How likely would you be to recommend Absolute Care and Support (UK) Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

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