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Blue Ribbon Community Care (Tyne and Wear)

Suite C, Business and Innovation Centre, Enterprise Park (East), Sunderland SR5 2TA
Blue Ribbon Community Care Ltd Logo
Top 20 award
Blue Ribbon Community Care (Tyne and Wear) logo
A great caring team and we would recommend them without hesitation.S R(Daughter of Client/Service User)
Blue Ribbon Community Care (Tyne and Wear), Sunderland
Mum looked forward to their visits twice a dayAnne G(Daughter of Client/Service User)
Blue Ribbon Community Care (Tyne and Wear), Sunderland
Our experience of Blue Ribbon Community Care has been nothing short of wonderful.Nancy K(Niece of Client/Service User)
Blue Ribbon Community Care (Tyne and Wear), Sunderland

Blue Ribbon Community Care (Tyne and Wear) is a high-quality homecare and live-in care provider.

Rated "outstanding" by the Care Quality Commission in June 2018, Blue Ribbon Community Care provides a high standard of safe, effective, person-centred care across Sunderland, Washington and Gateshead. Care workers will ensure all care needs are met in the comfort of the clients home to assist them in remaining independent.

The company provide home care, live-in care and domiciliary services across Sunderland, Washington and Gateshead.

Care Provided by Blue Ribbon Community Care (Tyne and Wear)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.92 - £37.29
  • Weekly Live-in Care Fees: from £1,450
  • 30 Minute Visiting Care Fees: £23.06 - £25.52

Bank holidays are charged at double time.

The price(s) shown are provided by the agency. Contact Blue Ribbon Community Care (Tyne and Wear) for full pricing details and T&Cs.

Contact Blue Ribbon Community Care (Tyne and Wear) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Leanne Jeffries (Registered Manager)

Blue Ribbon Community Care (Tyne and Wear) Reviews (80)

9.8

Blue Ribbon Community Care (Tyne and Wear) has a Review Score of 9.8 (9.812) out of 10, based on 13 reviews in the last 2 years. Over all time Blue Ribbon Community Care (Tyne and Wear) has 80 reviews.

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Showing 80 reviews matching selected criteria
Review from Geoff B (Son of Client) published on 1 June 2017 Submitted via Postal Card
Overall Experience

I have just increased the level of care for my mother after six months with Blue Ribbon. I appointed them as replacements to an original care company and am delighted with that decision. They are reliable, caring and flexible and have restored my faith and confidence in the care they provide to my mother.

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Review from Cynthia K (Client / Service User) published on 3 April 2017 Submitted via Postal Card
Overall Experience

This is an excellent company. They look after you correctly. The staff are well-mannered and good workers and are very helpful and understand.

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Review from James G (Husband of Client) published on 30 March 2017 Submitted via Postal Card
Overall Experience

I am an octogenarian carer for my wife in her third-year of dementia and Lewy bodies. In July 2016, I undertook a serious operation and I had to find a professional care provider at very short notice. My fortuitous choice was Blue Ribbon Community Care (Tyne and Wear) who was able to provide first class daily and occasionally regular carers for my wife, for an initial six week period. I could not have managed without their caring and professional assistance. I sometimes phoned at very short notice and their staff have their individual strengths but have given courteous, professional service which has made our lives as normal as possible on a daily basis. Indeed, they feel like part of our family.

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Review from Ronnie L (Client / Service User) published on 14 March 2017 Submitted via Postal Card
Overall Experience

Blue Ribbon provide an excellent care service to me. It's always people I know, they always arrive on time. I have an excellent relationship with the carers and they always take the time to chat as well as work. I would definitely recommend them to anybody who wants excellent care.

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Review from Judith C (Daughter of Client) published on 7 March 2017 Submitted via Website
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Would highly recommend Blue Ribbon. We only used their services for a few weeks until my father went into respite but during that time they accommodated our changing needs promptly and without fuss. All the staff quickly got to know my parents and nothing was too much trouble.

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Review from Dawn F (Daughter of Client) published on 28 February 2017 Submitted via Website
Overall Experience
At a very difficult and challenging time, I would like to thank the management and staff from Blue Ribbon. The team are professional, friendly and caring, from the first meet and greet with management and staff with a very approachable attitude.
When a member of your family needs care at home, your life is turned upside down, we definitely made the right choice for my Fathers care with Blue Ribbon.

Thank you for your support and respect.

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Review from J F (Client / Service User) published on 12 January 2017 Submitted via Postal Card
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Well run, with good staff.

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Review from Margret H (Client / Service User) published on 3 January 2017 Submitted via Postal Card
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The girls my angels are very good

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Review from Pauline B (Daughter of Client) published on 21 November 2016 Submitted via Website
Overall Experience
The manager visited home to discuss services and options and listened to our requests and requirements, also introduced care workers to the family.
Care workers were very friendly and efficient. Daily records of visits kept up to date and left for the family to read.

Blue Ribbon Community Care provides an excellent service giving us peace of mind knowing the care required is being supplied.

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Review from Margery M (Client / Service User) published on 13 July 2016 Submitted via Postal Card
Overall Experience

I could not be happier with the care and the kindness. Everyone is very kind, always helpful and i'm very pleased with all the staff. They give me a lot of time.

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Review from Margaret W (Daughter of Client) published on 16 June 2016 Submitted via Postal Card
Overall Experience

All management and staff are excellent. Always able to contact someone, plus if any changes with my mother they keep in touch with myself and the rest of the family. When my mother took ill the carer phoned the ambulance (excellent service).

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Review from W S (Client / Service User) published on 6 June 2016 Submitted via Postal Card
Overall Experience

Attentive and caring who always bring a smile. A very welcome friend to my home.

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Review from J F (Client / Service User) published on 11 May 2016 Submitted via Postal Card
Overall Experience

I have already told a lot of people about Blue Ribbon and their trust worthy staff very polite will go out their way to accommodate the customers. If their customers are happy they are happy. Fantastic company. Fantastic staff. Will keep recommending them to everyone I know.

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Review from Jemma S (Granddaughter of Client) published on 20 April 2016 Submitted via Website
Overall Experience

The most friendly and tentative care company, couldn't recommend them highly enough. The staff were amazing, management couldn't have been more helpful and we always knew where we were at with them. Can't thank them enough for looking after my Nan so well.

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Review from Lesley S (Daughter of Client) published on 14 April 2016 Submitted via Website
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My dad has been receiving the most thoughtful, considerate and attentive care from all the staff for a number of years. I have peace of mind because I know he is in the right hands. I would most definitely recommend Blue Ribbon to everyone.

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Review from M S (Client / Service User) published on 14 April 2016 Submitted via Postal Card
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I found the staff caring, efficient, friendly, also thorough.

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Review from E N (Daughter of Client) published on 17 February 2016 Submitted via Postal Card
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Due to my fathers dementia and ill health it was necessary to get him help. Blue Ribbon's name was on a list given to me by his social worker. From the very beginning they were professional and friendly. Unfortunately I only needed their services for a short time but it was fantastic.

The staff treated dad with respect and care, the manager assisted dad in getting re-admitted when it was obvious he should not have left hospital. I would highly recommend Blue Ribbon to anyone who wants a five star service. Thank you - I couldn't have done it without you.

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Review from Philip M (Son of Client) published on 9 February 2016 Submitted via Postal Card
Overall Experience

I must commend the manager and his team for the level of care and kindness afforded to my mother. I can't praise Blue Ribbon enough for their professionalism and conscientiousness; and acted with respect and compassion at all times.

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Review from David C (Son of Client) published on 7 December 2015 Submitted via Postal Card
Overall Experience

Blue Ribbon is a small care provider which I chose for my mother in the hope of a close personal relationship developing. Over time this proved to be the case. My mother has dementia and the limited number of staff, (with one main carer) helped immensely. The approach of all staff was very professional and supportive but also very adaptable to developing situations. Contact with Blue Ribbon office was always efficient and personal.

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Review from Adrian F (Client / Service User) published on 30 October 2015 Submitted via Postal Card
Overall Experience

First class service. The staff are friendly, kind and hard working. The best service that we have used by far and great value for money. Everything is explained in detail regarding costs, times etc, communication is incredibly good. I couldn't be happier with this service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 June 2018
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Blue Ribbon Community Care (Tyne and Wear).

Awards / Recognitions (22)

Meet the Team (4)

Leanne Jeffries Job Title: Registered Manager Joined: 2014
Leanne Jeffries

Hello, I’m, Leanne and I’m the Registered Manager of Blue Ribbon Community Care (Tyne & Wear). This means that it is my job to ensure that you receive outstanding care and support from us. We do this by spending time with you beforehand to discuss all your needs and wants and then devising a plan with you that will meet those needs. I’ve worked in social care my entire working life and I came to Blue Ribbon because I knew that their only objective was to deliver high-quality care all of the time. This has been shown in our many awards from Homecare.co.uk as well as our “Outstanding” rating from the CQC. I can’t imagine ever working anywhere else!

Devon Hughes Job Title: Client Care Manager Joined: 2016
Devon Hughes

Hello, I’m Devon and I’m the Client Care Manager. This means that I make sure that all the care workers know all about the needs of those people they support and that they are in the right place at the right time. This means that if you ever call Blue Ribbon to talk about care and support for a loved one, it’s probably going to be me who will come out to see you. I started at Blue Ribbon as a Care Worker and then got promoted to Team Leader and now Client Care Manager. I know each and every person who works here at Blue Ribbon (we’re not a big company, but we are very friendly and personal) and I know I would happily have anybody here look after me or any of my loved ones.

Rachel Bell Job Title: Assistant Manager Joined: 2014
Rachel Bell

Hello, I’m Rachel and I’m the Assistant Manager. This means that I look after the needs of the Care Workers and make sure that they have all the support, the information and tools necessary to deliver outstanding care to all those we support. I’m involved in recruitment, training and all things relating to ensuring the quality of our provision. I started at Blue Ribbon as a Care Worker, became a Team Leader and now I’m the Assistant Manager. One day I want to be a Registered Manager (like Leanne) and I know I’ll help Blue Ribbon build on it’s “Outstanding” reputation to achieve our vision of being “the most reputable care provider in the UK”.

Mark Hughes Job Title: Owner Joined: 2013
Mark Hughes

Hello, I’m, Mark and I’m the Owner of Blue Ribbon Community Care (Tyne & Wear). Since opening on 2013 we've developed to the point we are the only Home Care provider in Sunderland or Washington rated as Outstanding by the Care Quality Commission, something I’m incredibly proud of. Of course, this could only be achieved by having magnificent Colleagues working alongside me. All those who work in Blue Ribbon – Care Workers, Team Leaders and the Managers work with one aim in mind, and that is to give the best care and support possible to those who need it.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Ribbon Community Care (Tyne and Wear) to verify any information. View our terms and conditions. Blue Ribbon Community Care (Tyne and Wear) has an Enhanced Service - more info.