A great caring team and we would recommend them without hesitation.S R(Daughter of Client/Service User)

Mum looked forward to their visits twice a dayAnne G(Daughter of Client/Service User)

Our experience of Blue Ribbon Community Care has been nothing short of wonderful.Nancy K(Niece of Client/Service User)

A great caring team and we would recommend them without hesitation.S R(Daughter of Client/Service User)

Mum looked forward to their visits twice a dayAnne G(Daughter of Client/Service User)

Our experience of Blue Ribbon Community Care has been nothing short of wonderful.Nancy K(Niece of Client/Service User)

Blue Ribbon Community Care (Tyne and Wear) is a high-quality homecare and live-in care provider.
Rated "outstanding" by the Care Quality Commission in June 2018, Blue Ribbon Community Care provides a high standard of safe, effective, person-centred care across Sunderland, Washington and Gateshead. Care workers will ensure all care needs are met in the comfort of the clients home to assist them in remaining independent.
The company provide home care, live-in care and domiciliary services across Sunderland, Washington and Gateshead.
Care Provided by Blue Ribbon Community Care (Tyne and Wear)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33.92 - £37.29
- Weekly Live-in Care Fees: from £1,450
- 30 Minute Visiting Care Fees: £23.06 - £25.52
Bank holidays are charged at double time.
Contact Blue Ribbon Community Care (Tyne and Wear) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Blue Ribbon Community Care Ltd
- Private Owned
Person in charge
- Leanne Jeffries (Registered Manager)
Blue Ribbon Community Care (Tyne and Wear) Reviews (80)
Blue Ribbon Community Care (Tyne and Wear) has a Review Score of 9.8 (9.812) out of 10, based on 13 reviews in the last 2 years.
Over all time Blue Ribbon Community Care (Tyne and Wear) has 80 reviews.
I have just increased the level of care for my mother after six months with Blue Ribbon. I appointed them as replacements to an original care company and am delighted with that decision. They are reliable, caring and flexible and have restored my faith and confidence in the care they provide to my mother.
This is an excellent company. They look after you correctly. The staff are well-mannered and good workers and are very helpful and understand.
I am an octogenarian carer for my wife in her third-year of dementia and Lewy bodies. In July 2016, I undertook a serious operation and I had to find a professional care provider at very short notice. My fortuitous choice was Blue Ribbon Community Care (Tyne and Wear) who was able to provide first class daily and occasionally regular carers for my wife, for an initial six week period. I could not have managed without their caring and professional assistance. I sometimes phoned at very short notice and their staff have their individual strengths but have given courteous, professional service which has made our lives as normal as possible on a daily basis. Indeed, they feel like part of our family.
Blue Ribbon provide an excellent care service to me. It's always people I know, they always arrive on time. I have an excellent relationship with the carers and they always take the time to chat as well as work. I would definitely recommend them to anybody who wants excellent care.
Would highly recommend Blue Ribbon. We only used their services for a few weeks until my father went into respite but during that time they accommodated our changing needs promptly and without fuss. All the staff quickly got to know my parents and nothing was too much trouble.
When a member of your family needs care at home, your life is turned upside down, we definitely made the right choice for my Fathers care with Blue Ribbon.
Thank you for your support and respect.
Well run, with good staff.
The girls my angels are very good
Care workers were very friendly and efficient. Daily records of visits kept up to date and left for the family to read.
Blue Ribbon Community Care provides an excellent service giving us peace of mind knowing the care required is being supplied.
I could not be happier with the care and the kindness. Everyone is very kind, always helpful and i'm very pleased with all the staff. They give me a lot of time.
All management and staff are excellent. Always able to contact someone, plus if any changes with my mother they keep in touch with myself and the rest of the family. When my mother took ill the carer phoned the ambulance (excellent service).
Attentive and caring who always bring a smile. A very welcome friend to my home.
I have already told a lot of people about Blue Ribbon and their trust worthy staff very polite will go out their way to accommodate the customers. If their customers are happy they are happy. Fantastic company. Fantastic staff. Will keep recommending them to everyone I know.
The most friendly and tentative care company, couldn't recommend them highly enough. The staff were amazing, management couldn't have been more helpful and we always knew where we were at with them. Can't thank them enough for looking after my Nan so well.
My dad has been receiving the most thoughtful, considerate and attentive care from all the staff for a number of years. I have peace of mind because I know he is in the right hands. I would most definitely recommend Blue Ribbon to everyone.
I found the staff caring, efficient, friendly, also thorough.
The staff treated dad with respect and care, the manager assisted dad in getting re-admitted when it was obvious he should not have left hospital. I would highly recommend Blue Ribbon to anyone who wants a five star service. Thank you - I couldn't have done it without you.
I must commend the manager and his team for the level of care and kindness afforded to my mother. I can't praise Blue Ribbon enough for their professionalism and conscientiousness; and acted with respect and compassion at all times.
Blue Ribbon is a small care provider which I chose for my mother in the hope of a close personal relationship developing. Over time this proved to be the case. My mother has dementia and the limited number of staff, (with one main carer) helped immensely. The approach of all staff was very professional and supportive but also very adaptable to developing situations. Contact with Blue Ribbon office was always efficient and personal.
First class service. The staff are friendly, kind and hard working. The best service that we have used by far and great value for money. Everything is explained in detail regarding costs, times etc, communication is incredibly good. I couldn't be happier with this service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2018- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Blue Ribbon Community Care (Tyne and Wear).
Awards / Recognitions (22)
- Recipient: Blue Ribbon Community Care (Tyne and Wear)Date: Friday 30 May 2025
- Recipient: Blue Ribbon Community Care LtdDate: Friday 30 May 2025
- Recipient: Blue Ribbon Community Care (Tyne and Wear)Date: Friday 31 May 2024
Meet the Team (4)
Hello, I’m, Leanne and I’m the Registered Manager of Blue Ribbon Community Care (Tyne & Wear). This means that it is my job to ensure that you receive outstanding care and support from us. We do this by spending time with you beforehand to discuss all your needs and wants and then devising a plan with you that will meet those needs. I’ve worked in social care my entire working life and I came to Blue Ribbon because I knew that their only objective was to deliver high-quality care all of the time. This has been shown in our many awards from Homecare.co.uk as well as our “Outstanding” rating from the CQC. I can’t imagine ever working anywhere else!
Hello, I’m Devon and I’m the Client Care Manager. This means that I make sure that all the care workers know all about the needs of those people they support and that they are in the right place at the right time. This means that if you ever call Blue Ribbon to talk about care and support for a loved one, it’s probably going to be me who will come out to see you. I started at Blue Ribbon as a Care Worker and then got promoted to Team Leader and now Client Care Manager. I know each and every person who works here at Blue Ribbon (we’re not a big company, but we are very friendly and personal) and I know I would happily have anybody here look after me or any of my loved ones.
Hello, I’m Rachel and I’m the Assistant Manager. This means that I look after the needs of the Care Workers and make sure that they have all the support, the information and tools necessary to deliver outstanding care to all those we support. I’m involved in recruitment, training and all things relating to ensuring the quality of our provision. I started at Blue Ribbon as a Care Worker, became a Team Leader and now I’m the Assistant Manager. One day I want to be a Registered Manager (like Leanne) and I know I’ll help Blue Ribbon build on it’s “Outstanding” reputation to achieve our vision of being “the most reputable care provider in the UK”.
Hello, I’m, Mark and I’m the Owner of Blue Ribbon Community Care (Tyne & Wear). Since opening on 2013 we've developed to the point we are the only Home Care provider in Sunderland or Washington rated as Outstanding by the Care Quality Commission, something I’m incredibly proud of. Of course, this could only be achieved by having magnificent Colleagues working alongside me. All those who work in Blue Ribbon – Care Workers, Team Leaders and the Managers work with one aim in mind, and that is to give the best care and support possible to those who need it.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Ribbon Community Care (Tyne and Wear) to verify any information. View our terms and conditions. Blue Ribbon Community Care (Tyne and Wear) has an Enhanced Service - more info.