Farrell Healthcare

We certainly wouldn't hesitate in recommending Farrell as care providers.

The standard of care delivered by Farrell Healthcare is above and beyond. Nothing is to much trouble for them. The office is easy to contact, and phone answered promptly. Every single carer that comes to mum is kind and caring. I am kept up to date with how mum was after every visit. The carers will hoover wash cook, basically most jobs if it benefits mum. Finding Farrell Healthcare has given myself and family peace of mind. We know mum is in very save and caring hands.

Mum was looked after by Farrell for 3 years, she had leukaemia and vascular dementia. The care received was of a high standard. This basically allowed her to stay in her own home for as long as possible. All the carers have been great but one or two went above and beyond their roles. Management and office team have been helpful when rescheduling visits and fitting things in, along with chasing various things on mums behalf, pharmacy/doctors etc.

One carer in particular was assigned to mum regularly, she, week in, week out made sure mum had what she needed from shopping to newspapers, clothes to medication. The level of care shown by her was truly fantastic. One member of the team had the unfortunate experience of finding mum on the floor more than once and with the help of the office to reschedule everything, stayed with mum until family or paramedics arrived. All this and more was very much appreciated, thank you.

Thank you to the whole Team for making the transition from the previous care company so seamless. I can really recommend Farrell Healthcare. Thank you all.

I would not hesitate to recommend Farrell Healthcare. The care my mum received from each and every member of staff was excellent and nothing was too much trouble. They treated her like their own mum. Thank you.

I would give Farrell Healthcare my strongest recommendation for anyone looking for care for a relative.

The only point I would like to raise is the procedure for booking in and out of house - for all Carers - and a change to this process would be welcomed, I am sure, by Carers and Clients alike, thus saving valuable time.

Farrell Healthcare Carers are always welcome at No 28. Even when the weather is inclement and blowing a gale, they arrive on the doorstep with smiles and commitment to do the job in hand. The proof of their caring help and expertise is the reason I have never had an incident or cause for complaint and am hopeful this relationship will continue. Many, many thanks to you all for your hard work and friendship.

We approached the team at Farrell for help and worked with them to help us manage Mum's care and it has been the best decision. It has made a huge difference to all our lives and literally taken away all the stress. The whole team are wonderful, very caring and patient and also great fun. The care Mum gets is excellent and professional and we now see them as part of the family. I know Mum is in great hands, it also gives us more time to spend making memories with her.