Bluebird Care Westminster, Kensington & Chelsea

Thank you for your kind words regarding your wife’s service. It has been our great pleasure to assist her in your home for the past year. You are held in high esteem by our Westminster, Kensington & Chelsea Bluebirds, from our registered manager to your customer service manager and our field care supervisors to your care assistants, it has been marvellous to work with you. I am delighted to hear that your wife’s twice-daily support has been delivered professionally and with great care, to facilitate a happy, relaxed experience from trusted staff. We hire for unteachable values - kindness, compassion, empathy - and train for excellence in care, so I am happy to hear you are experiencing this superb combination! Thank you again for your kind feedback; our Bluebirds will continue to seek opportunities to go above and beyond for your wife.

It was our honour to provide live-in care and then palliative care with waking nights to your mother in her home; the past two years with her were simply wonderful. She was warm and kind... a genuine delight for our care team and office team. I am pleased to hear that you found the Bluebird service to be organised, safe, and professional. We strive to deliver the sterling standard of care for residents of Westminster, RBKC, and the City of London so it is a joy to read that your mother received exactly this. We hire for values - kindness, empathy, compassion - and train for excellence in care which means absolutely every Bluebird Care Assistant should meet the same high bar. On behalf of your mother's care team, we are so grateful that you've taken the time to share your thoughts. Her passing has created a void that we fill by remembering and celebrating her beautiful spirit. 

Thank you for your kind review of the home care service we provide for your father in his Bayswater home. I'm delighted to hear that his Care Assistants deliver a high standard of care, tailored to his stroke recovery, whilst utilising his specialist equipment. Supporting your father, supporting your wider family structure, enabling you to go back to work and rest assured that your father is safe and happy at home - these are our reasons for being. We look forward to the year ahead, providing exceptional care that goes above and beyond and bends to your father's changing requirements. Delivering the very best outcome for your father in 2023 will continue to be our focus. On behalf of his Care Assistants and wider supervisory care team, thank you again for your wonderful feedback.

It has been our honour to assist your father in his Covent Garden home. I'm delighted to hear that you're finding our carers to be empathetic and professional. We hire for values - compassion, kindness, empathy - and train for excellence in care. Our specialist training goes beyond industry standards to ensure each customer receives a truly tailored experience. For family members and advocates who live abroad (or indeed any distance from their loved one), the openPASS system allows real-time access to care notes from anywhere in the world giving, as you rightly note, exceptional peace of mind. On behalf of our office team and your father's dedicated care team, thank you for taking the time to share your experience of our service.

Thank you so much for your kind words. Whether you live close to or far away from a loved one, the prospect of choosing the right team to meet their needs is a daunting task. As leaders in dementia care, our team was able to create a bespoke care plan that kept her safe and happy in her home. On behalf of her care assistants and our office team, I can assure you she will be sorely missed. We thoroughly enjoyed getting to know and care for her.

Hi, thank you so much for providing such a lovely review. We really appreciate your feedback and hope that your future service provides the same standard of high-quality care that you deserve. I have passed your feedback on to the Registered Care Manager who will be delighted to hear such positive reviews.

Thanks so much for writing such a great review. Our care staff works incredibly hard to deliver the high-quality staff our customers deserve, and it's great to see it being recognised. I'll be sure to pass on the feedback.

Thanks for your kind words. Our carers and care service managers' will be delighted to see how their service has positively benefitted your uncle. They really enjoy getting to know their customers and work hard to deliver an outstanding service. I'll be sure to pass on your comments.

Thank you kindly for your lovely review. We always aim to provide the highest level of care possible, and we are delighted to see that it is being noticed. I will be sure to pass your positive feedback on to your mum's carers.

Thank you for a lovely review! We really appreciate your feedback, and we will continue to provide high-quality care for each and every one of our customers. I'll be sure to pass your review on to all the carers involved.