Bluebird Care Westminster, Kensington & Chelsea

I am well looked after.

My carers are excellent, kind, thoughtful and intelligent, hard-working and motivating, does not need supervision. Makes a very good omelette.

Bluebird Care is respectful of its clients. It tries to find the best solutions and is quite flexible when it comes to practical arrangements. The carers are helpful. I feel supported by them and by the staff of the company.

Their customer service manager is very skilled at delivering care in a person-centred way.

Highly recommended.

They have been very professional in all their dealings and transparent regarding the costs and role of the carer. I could not have hoped for a better care provider in what can be a very difficult situation and would not hesitate to highly recommend them.

The service is excellent, I am so well pleased that my care service manager took the time to see my personality, requirements and find me a suitable match. My carer has been a very reliable and great support for me at home.

Excellent, reliable service. My carer has become an excellent and reliable person and a good friend. The service means I am not putting a heavy burden of care on my children.

I would recommend Bluebird Care Westminster & City of London for their care and empathy towards their vulnerable service users. My caring staff and especially in my case, my care manager should be highly commended on their diligence, tenacity and their imaginative sympathy.

The carers and office staff are wonderful and very polite, and I would not get rid of them.

Bluebird has provided outstanding care and support for our mother since 2018. Without their caring attention to her personal needs, health and well being, she would not have been able to remain in her own home to the age of 92. Over the years, as her requirements changed, they flexed and adapted to the changing brief, often at short notice. Always there to assist when needed, supporting us as a family and with my mother’s dignity and well being at the heart of any decisions. We would not hesitate in recommending the care team at Westminster; they were nothing short of outstanding.

This company Bluebird is incredible. Our mother 91 had the most brilliant time with Bluebird carers. Every day they enlivened her life, attended to her every need and most of all made her feel safe. When things got difficult and it became obvious that mum needed more nursing care they reassured her and one Bluebird carer stayed with her until 1.30 in the morning until the paramedics came. Myself and my sister absolutely knew that ‘mum’ was cared for and safe and they allowed mum to stay in her flat until it was no longer possible. Mum loves her Bluebird carers and misses them all. Thank you, Bluebird you are amazing.

Expressing my care needs with a calm, understanding, sensitive, patiently listening, care service manager was very, very positive for me to get the help I needed. I am deeply thankful, finding the current, suitable, experienced, warm-hearted carer supporting and helping me.

My carers from Bluebird are very good and very caring in the way they look after me, and when I am not very well, they are very professional and know what to do in an emergency.

Very grateful and impressed by the level of care and attention given to my father during an extremely challenging year, particularly when my father was discharged from hospital after having tested positive for Covid. Many thanks.

My home help has always been very good and kind and it is the truth. They always get me what I want and need and some even go over and above what they are required and do. I am very grateful. May the good Lord bless then all. Many many thanks to you all.

Can't express enough how grateful we are to the team at Bluebird Care (Westminster), from CEO to admin team and the wonderful carers. They should be very proud of the work they do. We were at our wit's end with a previous care provider, and the difference between the two was like night and day. We urgently needed to get some adequate care to replace the agency that went before, and the response from Bluebird from the moment we made an enquiry was considerate, empathetic and professional. They contacted us at the weekend, an assessment was booked within days and wonderfully talented carers in place by the Friday. Our only regret was not finding Bluebird sooner. Sadly we weren't aware just how fast my father's health would decline, but the kindness, care, professionalism and support provided while they were involved was wonderful. Even on the day my father passed away, they worked tirelessly on arrangements to have carers on the ground to support Palliative Care. Outstanding service.

We are incredibly impressed and grateful for the service provided by Bluebird Care Westminster & City of London. Everyone involved has been extremely professional, conscientious and helpful. We have used other care agencies in the past and this one is definitely the best. Our thanks again after the reassurance and caring support that Bluebird has provided.

Bluebird has been caring for my Mother who has advanced dementia for the past two years, initially for daycare which then progressed to a full live-in package. The service has been essential in supporting my Mother and our families’ needs. We have been particularly impressed with our Care Manager, who always goes the extra mile in ensuring the very best care and outcomes for my mother. His help and support have been vital in ensuring the best possible outcomes for her and matching suitable carers to meet my mother’s requirements. The service has been responsive and professional; carers are well supported and trained and the care plan is updated efficiently to reflect changing needs. The service is a vital and valuable support for us.

The team has been excellent at looking after my neighbour. Often going beyond the normal requirements to find his favourite cereal or help with medical issues. I no longer have to worry about him so this is a huge weight off my shoulders.

I visited a friend last Saturday with a couple of compatriots of his, as we were very concerned about his welfare as his health is now so troubling. We were all pleasantly surprised at how well cared for and how happy he was. Thanks to Bluebird Care Westminister , particularly the Customer Service Manager, whose caring nature and attention to our friend's needs, has made him a firm favourite. May your good works continue.