Sherwood Prime Care Ltd

Dukeries Business Centre, 31-33 Retford Road, Worksop S80 2PU
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Top 20 award
9.9 65 Reviews
  • Sherwood Prime Care Ltd, Worksop
CQC rated 'outstanding,' Sherwood Prime Care is an established independent home care agency with years of experience in providing reliable, high quality and professional care.

The agency has been awarded an 'outstanding' rating following its latest inspection by the Care Quality Commission in December 2018.

Services offered include assistance with washing, dressing, eating, medication, companionship, social visits, shopping and housework.

It can provide support for people with dementia and understands the need for limited numbers of care staff to provide continuity.

Arranging home care is easy. Simply contact Sherwood to make a no-obligation appointment for a senior member of the team to call, or visit, for a more in-depth conversation. Together, an individual plan of care, tailored to the needs of the client is created.
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Care Provided by Sherwood Prime Care Ltd

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please contact the office for pricing information.

Good to Know

Owner

  • Joanne Lambert

Person in charge

  • Margaret Staff (Manager)

Sherwood Prime Care Ltd Reviews (65)

9.9

Sherwood Prime Care Ltd has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years.
Over all time Sherwood Prime Care Ltd has 65 reviews.

Overall Experience
  • 63
  • 2
  • 0
  • 0
  • 0
Date Published
  • 65
  • 3
  • 6
  • 8
  • 57
Reviewer Connection to Sherwood Prime Care Ltd
  • 26
  • 16
  • 9
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Maria Rosa J (Daughter of Client) published on 31 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been using Sherwood Prime Care for over 2 years now - Their support is an essential part of our mother's care. We feel very lucky to have Sherwood as they are so considerate towards our needs, not to mention the excellent care they provide. We have been rather demanding in our needs and they
have always delivered. Regular visits by management which we appreciate and they always have the time for discussions. Excellent service all round!
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  • Value for Money
Review from Gail L (Daughter of Client) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault any of the care given to my mum. The care workers have been fantastic, nothing was too much trouble. Anything I asked them to do, was done without complaint. Our carer, in particular, went above and beyond so I would recommend your company to anyone.
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Review from Dennis Henry D (Client) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner and I have been continual users of Sherwood Prime Care for almost 12 months. We find the whole team from the managers and office staff, through the entire staff to be equally helpful and courteous in every aspect of their tasks. Whatever is asked of the staff they endeavour to do anything
that is required to make life more pleasant for us both. This is a great help when you have the serious health problems that we both suffer and is much appreciated.
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Review from Sheila S (Power of Attorney of Client) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfied with all. Staff very easy to get on with, all are very helpful with necessary jobs.
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  • Value for Money
Review from J O (Niece of Client) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I first became aware of this care agency several years ago, when a relative was a client and well remembered. The professionalism and care given, a lot of which was above and beyond their duty. When recently my elderly aunt needed care at home, Sherwood was the obvious choice. Good practice starts at
the top - management support the whole team and it shows. The carers are dedicated, professional and love what they do - they really work as a team. I have found that they support the family and not only the client and I consider it fortunate to have such an agency locally.
  • Staff
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  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Sherwood Prime Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Sherwood Prime Care Ltd is calculated as follows: ( (53 Excellents x 5) ) ÷ 53 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sherwood Prime Care Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Dec 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (2)

Joanne

Joanne Lambert

Job Title: Company Owner & Director Joined: 2013

- Level 5 in Leadership and Management of Health and Social Care.
- BTEC National in Business and Finance.


Coming from a financial background, I started this business with the vision to raise the standard of home care available locally and provide the highest quality care and support possible to people in their homes. I truly believe that if staff are happy and well trained, they will deliver the best service to our customers.

Margaret

Margaret Staff

Job Title: Registered Manager Joined: 2013

- Level 5 in Leadership and Management in Health and Social Care
- Level 4 Care Management
- Level 2 End-of-Life Care


Over the last twenty years, I have gained a wealth of knowledge and experience working in domiciliary care, nursing homes and mental health secure units. I believe that our success is attributed to my open, approachable management style, and our staff know that I am always on hand to offer advice and support when needed.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sherwood Prime Care Ltd to verify any information. View our terms and conditions. Sherwood Prime Care Ltd has an Enhanced Service - more info.