Home Instead (Glasgow North)

I am a temporary user/client of Home Instead, being with them for 3 months. I have found them to be considerate, courteous and efficient. They employ carers of a high standard and place great importance on matching carer to client. They have done so very successfully in my case. I am very happy with this company.

My mother received excellent help and support from the carers who were all very kind, patient, efficient and reliable. They developed a good rapport with my mother and were always friendly and courteous which my mother appreciated. Office staff dealt with questions and additional requests promptly and effectively.

I arranged care for my 91-year-old mother as she refused NHS care vehemently! Home Instead have proved to be extremely professional while flexible and understanding. I cannot recommend them enough, they 'paired' my mother with someone who can deal with her difficult and demanding personality and it has worked wonderfully. As I am abroad a good deal of the time - it puts my mind at rest to know Home Instead and there to step in at any time and also to keep a regular check on my mother. Thank you Home Instead!

The care my Mum gets is personal to her. She actually thinks that her carer is part of the family and has known her for years. In the midst of less personal visits from social services this is a visit she looks forward to. For our part as a family struggling to care and cope with dementia it has quite simply changed our lives and lifted a burden from our shoulders.

Excellent service provided by all the girls and regular updates and actions, they are a fantastic service.

Everything is going as well as expected, my mother is very happy and comfortable with all the girls and that is the most important thing. We have changed the times a few times and this has been dealt with in a professional way and to our satisfaction. All in all we are perfectly happy with the level of care mum is receiving.