Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Staff take good care of mum.

Excellent.

I have always found the staff helpful and interested in me and have been anxious to help in any way they can. I look forward to their company and those who come for the evening visit. They know straight away to make a bedtime drink for me.

So far my care has been very good. This is because I have visits by regular staff whom I recognize. Staff who are familiar with my needs and work towards making me feel secure and comfortable in my own surroundings. It makes so much difference to be cared for in this manner.

Respectful Care came to assist me with caring for my mum who has Alzheimer's. The carers were very polite and friendly but remained professional in every way. I would highly recommend respectful care to anyone requiring help with a family member or friend.

Mum is new to care system. Respectful Care have been amazing so far. Any concerns ironed out effectively. No concerns so far. More than happy.

I am very very pleased with all staff and managers that have attended my mum at home. Very friendly.

We are very pleased with the level of care dad is receiving. Communication between us and the carers is extremely good. We feel very confident that dad is receiving high-quality care.

Most of the time very professional.

Pleased with all the services provided.

Staff pleasant, friendly, considerate and helped mum with chores and chats.

It’s always hard entrusting your loved ones into someone else’s care, but the staff are so caring and understanding towards my mum it has put me at ease. Mum always said she didn’t want carers, but they have gone above their duties to make sure she is happy and safe and Mum has now come to accept them.

All great ladies.

Lovely ladies and staff. Excellent service.

I have been very grateful for the care provided for my Mum. Staff are kind and caring, and very responsive to Mum's changing needs. She is a challenging client in some respects, but they manage to communicate effectively with her despite her deafness and confusion. Leaving full notes in the running record of visits is particularly helpful for me since I cannot visit for more than 2 days a week. Keeps me informed and alerts me to any potential difficulties. Management has been very efficient - all changes to Mum's needs and times of visits have been acted on swiftly. My only criticism would be that it would be helpful if Mum saw a smaller group of carers so that she got to know them individually - but I know that scheduling this is not easy! Thank you for all your work.

We are very happy with help and support my mother receives from the care staff and the management are always happy to arrange additional care at short notice to suit our changing requirements.

We would be lost without them.

The 2 main carers who look after mum are very efficient and understand mum's needs. They are aware of mum's issues and deal with them very well.

Reliable service with well-trained staff. It gives me confidence to know my wife is well cared for when I am at work.

My aunts have had excellent daily care from this agency. The care workers are respectful, polite, good-humoured and friendly. They arrive on time and carry out whatever tasks are needed competently in a calm and efficient way. They respond to my aunts' individual daily needs well but also are alert to any other needs or issues which might require attention. Any concerns have been passed on to their manager and straight to me which I have found very reassuring. The agency has adjusted the timing and duration of visits to ensure effective support and I am confident that they will continue to be flexible in the future should this become necessary. I would not hesitate to recommend this care agency to others.

Thanks to all at Respectful Care.