Right at Home Nottingham (South)

Right at Home has provided much needed respite care and support to me and my husband who has the middle stages of Dementia. They have supported my husband by allowing him to continue doing a sport he loves. This has given me much-needed time, to do something I like doing, with a little time apart to recharge my batteries! I am extremely grateful to the Right at Home team who have shown to be friendly, knowledgeable and have an understanding of both our needs during this difficult time.

Right at Home Nottingham are a very reliable and professional group. I am my husband's carer and I started to take him to a class in July once a month, for now, I can leave him there for three hours, and not worry about him, he enjoys his time there and he has made friends, the staff are so good with him, they play games and sing, and I can do what I like for that time. I fully recommend Right at Home.

Right at Home cared for my stepdad until his death in April 2021 and then for Mum. The carers were brilliant, Mum looked forward to their visits each morning and saw them as friends, she felt comfortable with them in her home and built good relationships with everyone in the team who cared for her. It was lovely to see so many of her carers at her funeral.

Caregivers were friendly, respectful and caring. I felt that Mum was being looked after and had some company when I couldn't be there.

I am very pleased with Right at Home they care for dad and this gives me peace of mind when I go home. All the girls give dad respect being 92 and do a wonderful caring job. All the girls are lovely and very kind that goes for all.

The carer is always prompt, courteous and properly attired. Any requirement of bathing assistance and light household duties are always carried out cheerfully. Plus we always have time for a chat.

Right at Home have cared for my uncle for many years now and they really do make a positive difference to his quality of life. The service they provide is very personalised, they are like an extended family to us. They know what works best for my uncle and they can tell immediately if he isn't himself or maybe unwell. All staff at Right at Home go above and beyond to give my uncle and our family the very best service, the happiness and care that they provide to my uncle, we will be forever grateful for.

I joined Right At Home last year at the end of the lockdown. After all the agencies that we had interviewed, this was the only one to ask me the questions which I really appreciated. After being with them for a few months and after building a working relationship with the ladies, I have been able to do the activities I enjoy doing such as getting out in the community, shopping, and meeting friends. I would recommend this agency to my friends and family.

It is with regret that we feel it's time for mum to receive more care that only a residential home can provide. We would recommend Right at Home to anyone needing support for elderly family or friends.

The Right at Home team in West Bridgford has exceeded my expectations from the first enquiry and phone call with their helpful office team, through to the fantastic support provided daily by the care team for my Dad. My Dad's needs changed very suddenly after having a stroke and Covid, and we quickly needed to find support for him at home. The Right at Home team has helped us provide the daily support and care he needs. They have made helpful suggestions and worked as part of a team with our family, with excellent communication. They are always happy to receive feedback and want to provide the best support they can. The care team are always friendly and positive with my Dad and our family and have shown great care and empathy supporting him at some difficult times. They are also encouraging and positive in helping him regain his independence. I feel confident that we have made the right choice choosing Right at Home for my Dad.

Very caring and patient carers, they get to know the person they are caring for. They give her confidence and she feels safe with them. It's nice to know they're at the end of the phone if we need advice about anything.

Right from the start Right at Home have been fantastic. We wanted the best care for our wonderful dad. Everyone at Right at Home has been absolutely brilliant in supporting Dad's care to best suit him(and us) at this time. Right at Home are currently providing 4 visits a day, the team are so caring, with a range of skills and abilities I am so thankful for their hard work, efforts and our new extended family of caregivers.

Right At Home have provided wonderful support to two family members for a few years now. One a vulnerable disabled gentleman with mobility issues and speech difficulties, requiring personal care support 3 times every day. The other a 96-year-old lady with reduced mobility and mild dementia, determined to live independently in her own home for as long as possible. Both tell me how lovely all their carers are; I have also found carers and managers to be approachable, knowledgeable, professional and responsible, especially in an emergency. As needs change, care packages are developed, always tailored to individual needs. This has included accompanied visits to shops, social clubs or healthcare appointments, help to make a meal and domiciliary care, reminders to shave or to take medication, or even just enjoying a chat together to brighten the day. Lockdown has been especially challenging for my family; knowing that Right at Home are caring for them has taken a weight off my mind. Highly recommended.

The carers who visit my dad are always on time and complete all the allocated tasks. They have a person-centred approach and make my dad feel at ease. Every day my dad tells me he looks forward to their visits and says “they can’t do enough”. I was initially anxious about having carers visit my dad but I am more than sure that it was the right choice. The carers who visit my dad are a credit to Right at Home.

I am extremely grateful to the Right at Home team for the support they give. Their experienced, friendly and compassionate staff have helped us to cope through some difficult times and we would be truly lost without them.

A great team that pays attention to feedback and adjusts the care plan accordingly. It's good to have help from this friendly team who provide much needed support as well as offering advice and ideas on how to achieve a result that works for both the patient and the carer. I'll definitely be making more use of their services as Mum's condition progresses.

We have been using Right at Home (Nottingham) since 2018 when my mother had a serious stroke, affecting her speech, mobility and ability to use her right hand. From the onset, the staff have been incredibly professional, thorough, compassionate and communicative. The carers are coming in twice a day to administer medication and assist with activities of daily living with some housework. We are eternally grateful for the care she is receiving daily. The manager has almost become part of our family as we feel we can call, update and chat anytime. Highly recommend.

We have just started with live-in care from Right at home Nottingham for my mum who has dementia and difficulties with walking which has been a very difficult time for my Dad. It was great to get a text off my Dad on day one saying that the carer was lovely. Mum took to her straight away and she would be a great fit into their home. We still have some way to go but it has been a great start at a worrying time.

As I stood on my doorstep on Thursday to applaud the key workers of our country, my thoughts were with our Right at Home Team. They have been our rock for the past 13 months, providing round-the-clock care to an elderly lady, who is both physically and mentally frail, but whose over-riding wish is to remain in her own home for as long as possible. The Care Givers are professional, but also kind and patient. They have coped exceptionally well with the restrictions brought on by the Coronavirus pandemic. They have been able to explain, often more than once, why it is no longer possible to attend the hairdressers, go for afternoon tea or to receive visitors. They have established an, albeit restricted, routine and have provided distractions when the more serious news stories are broadcast. So, this Thursday, I will be applauding again for all our key workers - but especially all the Right at Home staff.

My Mother-in-Law is in the early stages of Alzheimer's. Formerly very active, both mentally and physically, she is beginning to lose her 'drive' and suffers from short-term memory loss. Care At Home are providing valuable support, both in terms of home visits and shopping, but also taking her to social and sports events, which she loves but no longer feels confident in attending by herself. They have been very helpful in trying to maintain her spirit and optimism through a difficult time as she tries to come to terms with her increasing frailty.