Bluebird Care Oxford, South & West Oxfordshire

Our experience with Bluebird care has been for both my dad and mum over a few years initially after dad was discharged from hospital after surgery in 2015 and then more recently to assist with his morning and bedtime routines. Mum recently lost her confidence after a fall in the shower and Bluebird stepped in to help rebuild her confidence and support her morning and evening routines. The team at Bluebird from the office based team who are skilled in assessing the needs of the clients to the carers who carry out the tasks on a daily basis they are all very passionate about what they do. We are so grateful to the team at Bluebird care for their compassion, respect and willingness to listen and change things to suit the individuals they are supporting. Both my parents built very special relationships with some members of the team at Bluebird care. We very much appreciate of the support they gave us as a family too. Thank you

The carers were professionally friendly and helpful. They would listen and act on what I needed support with and provided support in keeping the house clean whilst I was recovering. I highly recommend Bluebird Care.

A hearfelt thanks to all at Bluebird - you made all our lives easier.

My Mum had live in carers from Bluebird Care for 2 and half years. The care she recieved was exceptional. Every carer had Mum's best interests to heart. They all formed a bond with Mum. The way Bluebird Care organised everything took a lot of the pressure off us as Mum's family. We knew Mum was in safe hands and being look after to highest standard, it meant we could once again be a family and not carers. I would hole hearted recommend Bluebird Care to look after your loved ones.

Thank you from us all.

A few years ago Bluebird provided exceptional care at home for my Mother who suffered from dementia, when my father was unable to manage himself - they were very accommodating and he was able to adjust the frequency of visits as her needs changed. More recently they assisted my Mother's live-in carer three times per day, enabling her to remain at home until she was admitted to hospital. During this time they highlighted any concerns immediately and dealt with them promptly. They cared for my Mother at the end of her life with kindness and compassion, which was a huge comfort to all the family knowing that she was receiving the best possible care.

Thank you so much

Sadly, after a spell in the hospital, the time has now come for him to need more care than can be offered at home, so he is moving to a care home. He'll miss them, but it will free up some time for someone else to benefit from the Bluebird services.

The Bluebird carers have been very kind to my mother, highlighting that increased care was needed, to management and 7 day (2 visits a day) is now in place. This gives peace of mind to my mother and us. I cannot fault the care that is provided.

I can not recommend Bluebird care more highly, I have only had care from them since April but am so glad that they are my care provider. Not only do they care about the personal care they support me with, which has been excellent but they also care about me as a whole person. I suffer with my mental health and have been in a bad depressive state for a few months now and Bluebird care have supported me totally from my carers to management. Phoning, texting and personal visits checking that I am okay. If you are looking for care I don't think that you could do better than employing Bluebird to take care of your needs.

Overall very good.

My mum has dementia and diabetes and has eyesight issues. I can't recommend them enough for the work and support they do. Very grateful to have had them. So thankful.

My mum has had Bluebird Care for 6 months and they have been polite and respectful during this time. Their app is really helpful. They have been charged with giving mum her evening medication and have been very reliable in this task.

Would highly recommend.

All Bluebird Care carers were kind and helpful to my parents. They worked very hard all the time they were at the house. It was easy to contact the office, even at weekends. One small criticism is that carers often had to be shown how to work basic appliances. Perhaps more training could be given in this area.

The care that my wife had during April and the beginning of May was first-class. They were kind and considerate and gave excellent care throughout whilst maintaining a cheerful smile and attitude towards us both.

My aunt was always happy and the excellent care she received meant that she was able to remain in her own home, with her cat, which was really important to my aunt. The carers knew her well, treated her as an individual, and always kept her best interests at the centre of everything they did.

We were lucky enough to have Bluebird arrange my Mum’s care during the last eighteen months of her life. She was a very independent woman, so the idea of a carer was at first difficult for her to entertain. But the care she received from Bluebird was great. As a family we felt totally supported and that our darling mum was always treated with the utmost respect and dignity. Bluebird spent time and thought matching her with the right carer, and her respite care was also top-notch. As a company Bluebird is great to deal with, nothing is too much trouble for them, and you always get a swift and very personable response if you have a problem or query. We feel grateful that Bluebird flew in to look after our beloved mum at this important chapter of her life.”

They do their best to keep Mum happy, cared for and well.

We have used Bluebird Care for a year now. The organisation has helped bring stability to our parent's home and the live-in help coupled with the domiciliary care means we can increase and decrease the care as the needs of my parents change. The management of the carers themselves and the interaction of the managers with my parents (and ourselves) was very good at the start and has since tailed off, with one of the managers, which my parents particularly liked, leaving and that post does not seem to have been replaced. The live-in carer my parents had for the first year was new to Bluebird and was ok but there were enough issues that it was clear for a number of months that a change of carer was needed - it took time to get a change as the company is small so there is not the pool of carers to choose from. However, a new carer has now started and it's going well. Some of the domiciliary carers are brilliant and my parents have loved it when they have covered the live-in carer holidays.