Bluebird Care Oxford, South & West Oxfordshire

They do their best to keep Mum happy, cared for and well.

We have used Bluebird Care for a year now. The organisation has helped bring stability to our parent's home and the live-in help coupled with the domiciliary care means we can increase and decrease the care as the needs of my parents change. The management of the carers themselves and the interaction of the managers with my parents (and ourselves) was very good at the start and has since tailed off, with one of the managers, which my parents particularly liked, leaving and that post does not seem to have been replaced. The live-in carer my parents had for the first year was new to Bluebird and was ok but there were enough issues that it was clear for a number of months that a change of carer was needed - it took time to get a change as the company is small so there is not the pool of carers to choose from. However, a new carer has now started and it's going well. Some of the domiciliary carers are brilliant and my parents have loved it when they have covered the live-in carer holidays.

We couldn't wish for better care, both from the company and the carers. They are all magnificent! Everyone that comes to the house is cheerful and completely willing to do anything, either for my husband's personal care, or domestic tasks for me. And with familiarity, I seldom have to explain or even ask.

Sadly my husband died in February 2024.

I have felt very confident with the care provided for my Dad. The carers have been kind professional and respectful taking care to build a rapport with my Dad so he feels comfortable and dignified being looked after. The agency has been extremely flexible around my parents’ needs and responsive to anything that arises. They have provided exactly what has been needed at very short notice and the communication has been excellent. This has been very reassuring at a time which has been difficult as we come to terms with my dad's need for a greater level of care at home.

How do you put a price on such good care, I think your staff were wonderful.

For nearly six weeks, carers from Bluebird cared for my terminally ill mother. They showed such skill and empathy for both Mum and ourselves. Nothing was too much trouble for the live-in carers and those who supported them. They also skilfully managed Mum’s complex medical needs and medication. The care managers were very supportive too. The carers quickly established a valuable rapport with Mum, giving her the reassurance and lovingkindness so needed by dying people. Their work was also a tremendous comfort to us and to Mum’s friends. We will never forget their warmth and commitment.

My 98 year old mother needed full time care in her own flat. I contacted Bluebird on a referral. They were proactive throughout, found a very good carer who understood my mother and took her role seriously. Bluebird responded to any issues, kept me posted and overall very satisfied with the service. I have recommended them to others.

We would recommend Bluebird in Oxford, especially if you are in need of help setting up care quickly and very effectively and do have available funds to meet their prices.

The care I received while recovering from a traumatic injury combined the highest professionality and efficiency with (so importantly) great kindness and sensitivity. The care I received made a great difference for my psychological as well as my physical recovery.

Thank you from all of our family for what you did. I would recommend you to anyone.

Thanks again for all you do.

As individual members of staff they work well. When reviewing them as a team their inconsistency sometimes becomes evident.

The care and support given to my mum over the past 4 years have been excellent. The carers genuinely care and want to do their best, trying to encourage her even on difficult days, and managing to provide her with breakfast and medications. But the care goes way beyond the practical every day, as the management team is also committed to providing the best and safest support possible. I have really appreciated the support given to me which has always been reassuring, helping me to feel supported looking after my mum as her needs increased. Thank you Bluebird, you are the best.

has told me how much they love their jobs, it is the traffic that is a problem. If the Bluebird carers are short-staffed at any time, the office staff come out, never letting anyone down. Thank you and all your staff for the wonderful service Bluebird provides and thank you for giving me a platform to tell you about the service and care I receive.

Bluebird carers have looked after mum in the mornings and evenings over the last two years. They were all friendly, caring and respectful and never failed to turn up. Mum was extremely independent and the Bluebird carers allowed her to stay at home, which is where she wanted to be, right up until a few days before she passed away. We are so grateful to them.

I'd recommend BlueBird without hesitation.

Thank you to everyone at Bluebird in Wallingford.

You have taken excellent care of my friend you are reliable, friendly and caring, many times going above and beyond the call of duty. I would have no hesitation in recommending Bluebird. Thank you.

Not carers but family to me and mum and it was like this very quickly. Cannot say a bad word.