Bluebird Care Northumberland South

Excellent care provider; friendly, helpful staff and management. My mum is very happy to be a client of Bluebird and their service provides me with reassurance that my mum's needs are being met. On the occasions that I have needed to speak to the manager, she has always been 100% helpful and gone out of her way to best incorporate whatever the request has been. Five stars from myself, my husband and my mum too.

I would just like to say Bluebird Care are so helpful, understanding and all the carers are very caring and supportive. My Mam really looks forward to her calls from you all. Excellent service from you all, well done.

Highly recommend.

Very helpful, caring staff.

My father died recently and our Bluebird carers (2 in particular) couldn't have done more to comfort and care for my mother. She is disabled and not able to walk so rarely leaves the flat where she lives. Their care and support mean everything to her during this difficult time. As well as the carers who are wonderful I'd also like to make a shout out to their manager who is always available to help and to help solve problems where she can.

All the other cares who care for my mum have also been very good. Bluebird carers have literally been a lifesaver.

I find all aspects of my care very adequate. The staff and management are very accommodating. A little more flexibility in some areas would be appreciated e.g letter posting. I find both staff and management obliging and flexible within the agreed terms.

Make sure I'm comfortable before they go and willing to do extra if needed so I'm ready to face the day.

Completely satisfied with the majority of carers. Obviously newly trained take time to settle in. Mostly all arrive at the time scheduled. Have requested extra care at times and management have been helpful in this respect.

The service required is reliable and excellent. Friendship with regular staff developed slowly and is appreciated.

I am very pleased with the care that is being provided to both my mam and dad. This is a very stressful time for the family and it gives us peace of mind to know mam and dad are getting the care they need from Bluebird Care.

The staff are friendly and efficient.

Mam finds the staff helpful and pleasant. Interested in her and looks forward to them coming.

One thing I have appreciated has been the willingness and its service to be flexible.

Excellent.

We rate Bluebird very highly.

My father currently receives care from Bluebird. I can confidentially state that he is in good hands. They have displayed care, patience and compassion with him over the last few months. His health has recently deteriorated, however, they continue to display a professional manner and deliver a high standard of care. They have continued to encourage him to eat and drink and on the occasions when he has been unwell, have taken the timely and appropriate action to call medical assistance. There have been occasions when the carers have gone over and above what is expected and I truly believe that they have my fathers wellbeing at heart.

I would not hesitate in recommending Bluebird Care to anyone needing home care.

Mum and dad had amazing care throughout the pandemic. Professional, kind and caring staff. They have been wonderful with dad at this tricky time for us. It is difficult for dad after relying heavily on my mum.

Reliable service. Caring carers who offer a good service. Punctual and friendly. My mum enjoys the visits and they suit her needs.

Thank you to everyone involved.