Throughout the last 2 years, our mother has received an excellent, consistent standard of care from Bluebird. This has been delivered with compassion, allowing her to feel treasured.
The staff have arrived punctually, provided personal care, cooked for her, managed the kitchen and left the house tidy. Meanwhile, they have carried out a host of other jobs, all within a limited time slot. But it is the dignity with which they’ve treated our mother that has made the difference, regarding her as an individual and adapting to her ways. As a result she, in turn, has regarded many of her carers as her friends, developing mutual respect.
We have found it very easy to communicate with Bluebird. In recent weeks, her medicines and care regime have needed regular review at a time of failing strength. Bluebird themselves have often suggested ways to work around the challenges, with the result that our mother has been able to stay at home as long as possible.
We rate Bluebird very highly.
