Bluebird Care Northumberland South

My father currently receives care from Bluebird. I can confidentially state that he is in good hands. They have displayed care, patience and compassion with him over the last few months. His health has recently deteriorated, however, they continue to display a professional manner and deliver a high standard of care. They have continued to encourage him to eat and drink and on the occasions when he has been unwell, have taken the timely and appropriate action to call medical assistance. There have been occasions when the carers have gone over and above what is expected and I truly believe that they have my fathers wellbeing at heart.

I would not hesitate in recommending Bluebird Care to anyone needing home care.

Mum and dad had amazing care throughout the pandemic. Professional, kind and caring staff. They have been wonderful with dad at this tricky time for us. It is difficult for dad after relying heavily on my mum.

Reliable service. Caring carers who offer a good service. Punctual and friendly. My mum enjoys the visits and they suit her needs.

Thank you to everyone involved.

The staff are professional, cheerful, courteous and look after my mum very well. All of them are competent, gentle and concerned that my mum has the best care possible. Any concerns are communicated quickly and efficiently.

I rang Bluebird Care Northumberland South for care out of desperation on a bank holiday weekend and was spoken to by a charming woman who told me that the care manager would ring the following morning. On the dot the following morning she rang and was extremely helpful and so very kind. I knew straight away that this was going to work. In all the time they looked after my mother in law, they were tireless in their superb handling of her. She is a very determined and independent woman who flatly refuses any help. However, they managed to get her eating out of their hands and went endlessly to great lengths to gain her trust in them. A handful of the carers became very good friends to her and she really loved their visits. They also went above and beyond their care of duty and did so many helpful things for both her and us. I would strongly recommend this company to anyone.

The manager and her care team supported my mum during her move and settlement into her new home. They have all shown both care and compassion towards her many needs and the manager has also been a great support to me during this time, in work hours and after hours, so a big thank you. Although my Mum only required their care for a short time, unfortunately, she really appreciated the carers' kindness, when dealing with her. I would have no hesitation in recommending Bluebird to anyone in the future.

I had a lovely time. Nice people.

All the staff are pleasant and helpful. The service is excellent and gives me reassurance that my mother is in safe hands.

Best ever care, all are lovely.

This was a very pleasant afternoon. Everyone was happy and generally, everyone who works at Bluebird are kind, understanding and helpful.

Very sociable afternoon, enjoyed every moment.

Excellent service.

Had a good day. Need to do this every week. The carers are very good. I do miss one member of staff in particular.

The people that support my father appear to be dedicated and he has developed a good relationship with all of them. He says "male carers need to go on a bed-making course" haha. Any issues that have arisen have been quickly resolved by the manager who has presented as helpful and understanding.

I am very happy.

Very satisfied with overall care, very reliable.

I am very pleased with the service I have had from Bluebird. Nothing is too much trouble for our 'ladies', especially cookers!

More than happy with the help I receive and if I needed more help, then it would be available to me.

We are very happy with Bluebird Care. The staff are all lovely and look after my Mum so well. The communication is excellent and everything is logged professionally. I would definitely recommend Bluebird.