Bluebird Care Northumberland South

Service excellent but expensive, as I live outside your usual working area, so pay mileage charge!

Should I have any queries about the service, I know I can ring the Manager and it will be resolved.

Overall very caring and efficient.

respectful

My son has Bluebird Care once weekly for three hours. The carer takes him out to the gym swimming. The carer is very pleasant, professional and always on time. Bluebird Care are very approachable and easy to talk to. Would recommend them to everyone.

I would recommend this provider 100%.

I am eternally grateful to the team who visit three times daily. Over the past six months, the carers have built up an excellent relationship with my mother and she now looks forward to their regular contact. I have also established excellent communication links with the carers and their manager. They regularly assess her needs and are proactive in contacting me to discuss any appropriate changes to the care plan.

The team are happy to change the schedule to fit with my mother's lifestyle. The high standard of patient/client centred care has enabled my mother to remain in her own home and so far avoid the alternative of residential care. They have also improved my own health and wellbeing as I am now confident that she is well cared for. I have ultimate confidence in their manager who is passionate about standards of care and always immediately contactable if any problems arise.

I think you are too expensive.

Well done to everyone involved in my mams care and I would recommend them to everyone

My father in law had Bluebird carers looking after him during mealtime visits and overnight. Never once have we had any concerns with the care he received and the carers were always professional, polite, helpful and the care was fantastic, staying with him over their time if they had found him after a fall. I would recommend Bluebird care 100%

In the short time we have known you, I can not only commend your professionalism but also your genuinely tactful and thoughtful care not only for my husband, but for myself as well.

Can't say enough about the help I get. I am very happy and I have no problems. Girls are lovely and very helpful and polite.

I have no problems with recommending this service to any friends or relatives.

Excellent service from a very caring young lady. My sister has accepted care willingly even though care from a previous company had failed badly and resulted in my sister changing her locks so they could not enter the house.

Managers have also been very helpful in this settling in period.

Only having used the service for just over a week, I was very impressed with the professionalism of the agency. Staff know their job and provided the attention needed in my case.

The care provided for my Mother has been first class, both on the domestic and personal care front. I have no hesitation in recommending this service to anyone who is worried about taking on outside help for their loved ones. Thank you very much.

From the first phone call I made until sadly my mother died the whole package was amazing, the carers were excellent, nothing was too much trouble and they built up a rapport with my mum, which both she and we appreciated. The management were totally on the ball. I would have no hesiation about recommending Bluebird to anyone who was in need of care. Have to say they knocked spots off the first well known company I went with, so glad I changed to them.

All I can say is that the carers were fantastic. Everything we needed or requested for my dad, they provided for his comfort and personal care.

I must praise Bluebird Care for enabling me to go on holiday abroad. They supplied the carers who accompanied myself and my friend.

In particular I must thank the regional care manager. Without her help and encouragement, the holiday would never have taken place.

What will Bluebird enable me to do next? Whatever I decide, I am sure that they are up for the challenge!

After a fall my grandfather had, resulting in a broken hip we decided to look into home care. With all the good reviews and word of mouth lead us to contact Bluebird Care, and we are very happy we did, the team is fantastic from the moment we all met to present my grandfather's care has been outstanding, he has a personal care support plan to meet his every need. It's very reassuring to know that your most loved ones are cared for as if they are family. The staff are very caring, loyal and dedicated. I for one would recommend Bluebird Care to anyone that is looking for a care provider to help their most loved ones stay in the comfort of their own homes as long as possible. The management team are always there for you, any problem or change that needs to be added to the care plan is never too much trouble. Thank you all so much.