Home Instead (Camden)

Carer is extremely polite and always willing and patient to help in whatever is asked of him and also help us on his own. And my husband also is getting to know him which is what he needs and helps my husband with exercise which is needed.

My wife's medical situation is extremly complex. The 24/7 care provided by Home Instead is of a very professional nature and meets all of these needs successfully on both physical and mental levels and provides great comfort to her. The administration of the service is excellently coordinated to achieve a very smooth transition from one professional carer to the next, like clockwork. The overall quality of the care received is of the highest standard literally from carer to carer through the day and night. I would highly recommend Home Instead to anyone requiring professional care at home without any reservations.

The carer for my mother was excellently matched to her and they formed a very warm friendship. She was knowledgeable about ailments found in old age and helpful on this front. She definitely enhanced my mother's life in the last 2 years. And not only did she support my mother, she was a toner of strength for the family, giving us a much-needed breathing space.

Excellent, helpful, friendly staff taking care of my bed-bound husband and keeping his spirits up.

I can not thank them enough.

Happy with everyone from Home Instead. Friendly staff, caring and very professional.

I am very happy with the people who look after me. I would not be without them and I mean every word of that.

I am enabled to become independent with their support.

Home Instead is excellent.

Excellent in all respects.

Really lovely initial contact with the director and quickly set up the first step of care - who was very good. My father's live-in carer is absolutely fantastic! Very caring, perceptive, inventive and with humour, she has introduced some excellent new exercises and care regimes and has quickly become a treasured part of the family! Thank you!

Our experience with Home Instead was nothing short of first-class, both from a management point of view and the care my mother received herself. The caregivers that we had over the years not only provided care, support and company to my mother, but in many ways, became an extended part of the family.

We have been using the services of Home Instead for nearly two years and are very happy with them. As a family we had become concerned that our mother was struggling to look after herself properly in her home. Since we brought in Home Instead we have been able to relax, knowing that she is in the capable hands of an experienced, capable carer. The carer has demonstrated herself to be completely attuned to my mother's needs and the two of them have developed a close bond, which is reassuring for the rest of the family to see.

All the carers were superb - really well trained, empathetic and professional. My mother was able to stay in her own home until the end of her life.

We have used Home Instead for three and a half years, and find them caring, reliable and competent.

My mother's carer is outstanding! She is kind, caring and extremely patient. She showers and dresses her so nicely and mum always looks lovely when we visit. I trust mum's carer completely and would recommend her without hesitation.

The staff at Home Instead were all so kind and caring with my husband. They sen in compitant carers, so they knew my husband well and could anticipate his needs. I would highly recommend this care provider for others needing carer.

We have enjoyed a very happy four-year relationship with Home Instead. My mother has extremely complex needs and requires great attention to detail, and also she benefits from regularly seeing the same faces. Home Instead has always gone "above and beyond" to send the same people as much as possible and to carry out their work very carefully. Adaptable, dependable, and we have made very good relationships with the team. Excellent.

The carer provides excellent companionship and mental stimulation for my father with Alzheimer's. He is so kind and patient in conversation and also persuades my dad (86) to go for a daily walk (he often refuses to go out with me or my brother - the carer has the magic touch). We have tried many different carers, but he knows how to make my dad feel in 'control' and is extremely charming and respectful. My dad actively looks forward to his visits. Thank you.

My experience over the last 3 years was really good and helpful, the best help ever. I recommend to anyone for the love ones to be happy and safe.