Home Instead (Camden)

I have been very pleased by the service provided. My sister's care has been wonderfully organised and maintained. Her carers have been sympathetic, very understanding and in some cases have found interesting and imaginative activities for the client to engage in. Due to my sister's experience, a cousin has engaged an American branch of Home Instead to care for her husband.

Thoughtful, considerate, diligent, always patient and helpful.

Outstanding service.

Over a period of 7 years we have found Home Instead of consistently good hep and support. We would not know what to do without their help. We are treated with patience and consideration.

My experience with this agency has been very relaxed. They don't let me down, always in contact with me. The work they do is excellent. I'm very happy and lucky to have a group of wonderful people to help every day.

Home Instead Camden have provided an excellent home care service to my mother over the last few years. There has been great consistency of carers, all of whom have been lovely, very capable and taking great pride in their caring role. I found the agency managers very responsive and helpful throughout. In particular, they responded very quickly when my mother suddenly needed a much higher level of care and put this in place at once. Overall my experience has been excellent and I would highly recommend this agency.

It is now over three years we have employed the services of Home Instead Senior Care, for house cleaning every two weeks. The standard of cleaning is always of a high standard and punctuality of visits is excellent. Should there be small changes of arrival, we are always advised in plenty of time. I would fully recommend Home Instead Senior Care for their reliable service.

It was a pleasure to have met " Home Instead Camden" and the team.

The whole team have been very impressive. Most importantly, all the carers have been outstanding, kind, safe and efficient, but also the management team are excellent communicators.

Home Instead caregivers knew exactly what to do from the moment they met my mother. They treated her with such compassion and talked to her without making her feel like an invalid. They laughed with her and did everything to reassure her and treated her with dignity. In addition, their care of me was just wonderful. Thank you so much Home Instead.

Caregivers are very outstanding. Very reliable, very keen to go the extra mile. I find them very professional and thoroughly caring. They give me the courage and hope to carry on. I would be lost without them.

Great services. There are two that stand-out. The carers who come, who really do care and the administration is helpful, clear, accommodating and understanding.

I cannot praise everyone involved highly enough.

Very satisfied. Carers were friendly, considerate and willing to help with anything. Over a period of three months we became good friends not only do they provide all the help I needed but the companionship was cheerful and encouraging. Things were done speedily and nothing was too much trouble. They helped me through a very difficult period recovering from surgery.

My dad received amazing and loving care from Home Instead Senior Care. The care providers were very professional and extremely reliable. We were both so happy with the care which covered all of his needs.

Always courteous, timely and efficient.

Home Instead were very professional. They dealt with any expected and unexpected (many) problems with great resourcefulness. The carers were affectionate and truly caring with my mother. I felt they added to the quality of her life in these difficult circumstances. I always felt reassured when they were present in her home.

I am incredibly grateful for truly exceptional care given to my 102-year-old friend by Home Instead Camden team, enabling him to stay in his home until the end. The managers always kept close contact, informing me of all the details of his care and advising me wisely. The team of carers who looked after him were without exception sensitive, loving, professional, caring, flexible and focus on all the tiny details which improved his quality of life. This has been wonderful experience and a very positive relationship in all ways. I highly recommend Home Instead, Camden.

I have been exceedingly pleased with Home Instead and in particular with my husband's carer. My husband, who has Alzheimer's, was initially resistant to having a carer but his carer got him over this hurdle with tact, sensitivity and patience. His carer has since faced some challenging situations which he has also handled with great compassion, insight and professionalism.

The carers were/are caring, helpful and cheerful. They carry out their tasks of helping me out and into bed very gently without causing me pain onto my frame. They are conscientious with my personal hygiene and kind and gentle when washing me etc. Before they leave each one of them (I have about four different carers one morning and evening) makes sure that I am happy and comfortable.