Right at Home (Brentwood, Billericay & Rayleigh) has a Review Score of 10 (10.000) out of 10, based on 14 reviews in the last 2 years. Over all time Right at Home (Brentwood, Billericay & Rayleigh) has 56 reviews.
Review from S K (Client) assisted by family/friend published on 17 March 2022
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Treated with Dignity
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Review from David S (Client) published on 3 March 2022
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Reply from John Walsh, Owner at Right at Home (Brentwood, Billericay & Rayleigh)
Many thanks for your kind words. Our carers and office team are very proud of the service they provide and really appreciate being recognised for this, in particular, by our clients and their loved ones.
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Review from E K (Wife of Client) published on 23 April 2021
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Reply from John Walsh, Owner at Right at Home (Brentwood, Billericay & Rayleigh)
Many thanks for your review, the carers that cared for your husband and our office-based care team really appreciate your kind words.
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Review from D P (Daughter-in-law of Client) published on 19 April 2021
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Reply from John Walsh, Owner at Right at Home (Brentwood, Billericay & Rayleigh)
Many thanks for your kind words Denise, it was lovely to see you and your family at our office last week.
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Review from N G (Son of Client) published on 18 August 2020
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Reply from John Walsh, Owner at Right at Home (Brentwood, Billericay & Rayleigh)
Many thanks for your kind words, it was an absolute pleasure to support your Mother; and many thanks for the lovely cards you kindly gave to her carers. Kind regards, Right at Home.
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Review from Stella H (Nephew of Client) published on 26 May 2020
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Reply from John Walsh, Owner at Right at Home (Brentwood, Billericay & Rayleigh)
Many thanks for your kind comments regarding your Aunt's care. We very much hope that your Aunt makes a speedy recovery and we would be delighted to provide care for her again.
Kind regards.
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Review from B C (Client) published on 30 March 2020
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Review from T F (Husband of Client) published on 25 June 2019
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Review from J B (Client) published on 19 June 2019
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Review from I A (Client) published on 19 June 2019
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Review from D A (Client) published on 19 June 2019
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Review from P T (Wife of Client) published on 19 June 2019
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Review from P T (Wife of Client) published on 19 June 2019
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Review from Z W (Niece of Client) published on 19 June 2019
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Review from David G (Client) published on 9 October 2018
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Review from G G (Client) published on 5 October 2018
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Review from Mary C (Wife of Client) published on 6 June 2018
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Review from Pauline N (Mother of Client) published on 28 March 2018
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Review from Gordon K (Client) published on 28 March 2018
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Review from Margaret T (Client) assisted by family/friend published on 16 March 2018
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The Review Score of 10 (10.000) out of 10 for Right at Home (Brentwood, Billericay & Rayleigh) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Right at Home (Brentwood, Billericay & Rayleigh) is calculated as follows: ( (84 Excellents x 5) ) ÷ 84 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Brentwood, Billericay & Rayleigh) is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2019
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Job Title: Business Owner
Joined: 2014
Right at Home Brentwood, Billericay & Rayleigh is a locally owned, award-winning home care provider. Right at Home has been taking the worry away from caring for a loved one since 2014.
It can be overwhelming to decide on the best thing to do when someone close to us needs care, and we naturally want them to receive the very best level of care.
We provide clients with personally tailored care plans to ensure that their individual care and support needs and preferences are met safely from the comfort of their own homes, focusing on improving the quality of life of our clients by maintaining their dignity and independence.
The service provided is one of great flexibility and can be adapted according to the needs of clients on a short-term or long-term basis. Highly trained CareGivers combined with bespoke technology, ensure your loved one is safe and that you have the reassurance of knowing what has happened on each visit.
Care Assistants work to make a difference to the lives of everyone they provide care for. They are carefully chosen through a highly selective process of pre-screening, personal interviews, DBS checks (criminal records) and reference checks. All of our carers also undertake intensive induction training and shadowing before they can start working. All of our carers undertake continuous refresher training, personal development, supervisions, spot checks and have regular updated DBS checks.
CareGivers are matched to our clients before they commence care with their clients to ensure there is mutual compatibility. All of our carers can drive and have business insurance.
We provide care and support in Brentwood, Billericay, Shenfield, Hutton, Doddinghurst, Warley Ingatestone, Wickford, West Horndon, Rayleigh, Thundersley, South Woodham Ferrers, Benfleet, Hadleigh and the surrounding areas.
Job Title: Registered Manager
Joined: 2018
My name is Marie Gower I worked in London for several years, then after having children wanted to work closer to home. I started my career in care around 10 years ago working as a domiciliary caregiver. I have worked my way from Carer to Field Care Officer, Care Coordinator and Care Manager. I now quite proudly sit as Registered Manager at Right at Home Brentwood, Billericay & Havering.
By working my way through different care roles, I have found that I am able to manage, train and provide the best possible care in the safest and well-led way in which all our clients' carers deserve.
Care is my passion and my career, it’s not just a job. For me, it is vital to ensure that our care team and our clients always feel supported. For our staff, we have an “open door” policy as communication is key to provide safe and high-quality care at all times.
Job Title: Office Administrator
Joined: 2020
My name is Ellie and I study Business Level 3 at college. I am very interested in Health and Social care and thought this job of being a junior administrator would mirror extremely well with my college course as it is in the industry I am very interested in.
I really enjoy working with the office team at Right at Home Brentwood, Billericay & Havering, they are very welcoming, hardworking and are my role models as they have taken the path I would love to reach when I am at their stage of their careers.
Job Title: Care Co-Ordinator
Joined: 2022
Hi, I'm Daniella and I'm the Care Coordinator for Right at home Brentwood, Billericay & Havering.
I came back to Right at home In August 2022 as a care assistant having worked here before. I successfully applied for an internal vacancy as the company's Care Co-Ordinator which I started in January 2023.
I really enjoy my new role and working with a great care team.
Job Title: Field Care Supervisor
Joined: 2021
Hello, my name is Lucy. After spending over 6 years in retail, I was looking for a change in career and a job that was more local to home. I started as a caregiver with Right at Home and eventually became field care support for Right at Home. My role includes both office work and caring. When I go to work, it doesn’t feel like just a job- sometimes it’s nice to just pop into the office and have a chat- everyone is so welcoming and supportive!
Job Title: CareGiver
Joined: 2020
Hello my name is Michelle,
I have been working for Right at Home Brentwood since 2020.
I am very family orientated.
I have two lovely kids and a loving husband that supports me in everything that I do, so when I am not working I am spending my time with them.
When I saw a post on Facebook about becoming a carer, I thought why not give it a go and see if I could make a difference to someone else's life.
I believe I have as I have been working for Right at Home now for three years, I love being a carer and the most rewarding and happy part of it is if I see a smile or hear them laugh then I know I am doing a good job for them.
Job Title: CareGiver
Joined: 2016
I’m Danielle and I started working for Right at Home Brentwood back in 2016 after deciding I needed to do something that was more flexible around my home life, following the birth of my first child.
I've always been a people person, and I love to help others so working in care just seemed right for me. I just didn't know I would love it as much as I do! Outside of work I'm a busy mother of 2 and spend a lot of my time outdoors with my nature loving children and dog!
Job Title: CareGiver
Joined: 2017
Hi my name is Susanne (Su)
I started working for Right at Home Brentwood in October/November 2017 as I needed a job that fit around my family life as well as bringing in a higher income than what I was earning in the job I had at the time.
Throughout the years as a care assistant I have met some amazing people who have praised me for things that seem so small but for our clients its a world of difference and I still get that lovely feeling when I see a smile because of something I or 1 of our lovely ladies I work alongside have done, I have also advanced my portfolio with extra qualifications that R.A.H paid for and provided the tutors, I increased my hours as my children grew and was given the opportunity to become a field care supervisor, which I sadly had to step down from a year later because family life changed again but at every stage of my life in the last 6 years I have been supported in a job I absolutely love, I have 3 wonderful kids and 3 beautiful grandbabies 1 of which lives with me, I'm also the registered carer for my parents which I've been doing for many more year than I wish to count, I'm a nutshell my life is care and I couldn't be happier.
Job Title: CareGiver
Joined: 2019
My name is Claire Chambers and I’ve been working as a carer for Right at Home Brentwood & Billericay since February 2019.
I am a mother to two almost grown up daughters! who are making me very proud with their attitude to life. My sweet cute dog also makes up our household.
I originally decided to be a carer due to the exceptional care my daughter received throughout her early years, fighting childhood cancer. During this time I also lost my dad, his partner and a good university friend to this dreadful disease. I felt obligated to give back and I left my city analytical career behind me.
During my childhood I was always fond of spending time with my grandparents and their peers; I therefore knew that I could communicate well, emphasise, respect and bond with my elders.
I have stayed working with Right at Home due to their supportive culture. I have been able to adjust my working shifts around my changing family demands. This has enabled me to have a good work life balance.
Job Title: CareGiver
Joined: 2023
Hi I'm Jean,
I have worked for Right at Home since January 2023.
I am new to the care profession, having previously worked in Banking and Estate Agency.
After losing both my parents I took some time to reevaluate my working life and decided that I wanted to give something back and find a job where I could really help people.
I can honestly say I have never enjoyed or felt so rewarded by any other job and I wish that I had made the move to caring a lot sooner!
I feel very supported by the RAH office team and by all of the other lovely ladies I work with.
I have met some amazing people and it is such a privilege to help them in their homes.
Outside of work I live with my wonderful partner and our dog Alfie. Between us we have five beautiful grown-up children, so we are now just waiting for grandchildren!!
Job Title: CareGiver
Joined: 2022
Hi, I’m Cheryl.
I joined Right at Home in December 2022 my first role in the care industry. I see some really positive feedback online about Right at Home from other carers that work for them so I had a really good feeling about joining this company.
The in-depth training and support along with other carers make sure you’re comfortable to fulfil your roll and always there to help. I’ve met some really lovely clients and carers from joining Right at Home. I love working here, helping people and seeing them smile and laugh it’s not just a job you’re making a difference in their lives. I really couldn’t ask for a better company and team to work for.
Outside of work I spend my time with my 13yr old son who loves football or with my friends and family, shopping and socialising I also love to travel.
Job Title: CareGiver
Joined: 2022
Hi, I’m Rachel. I started working for Right At Home in May 2022. I had worked in retail jobs for 9 years previously and was looking for a change in career. I have always had a passion to be able to help other people and joined Right At Home for this reason. I absolutely love being a CareGiver and I feel so rewarded and appreciated in my job here. I couldn’t imagine working in a job that I would enjoy more than this one now.
My family and friends mean more to me than anything else and I always treat our clients with the same dignity and respect as them.
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