I find all services from Right at Home to be of an excellent first class standardBrian C(Client / Service User)
I cannot rate them highly enoughAlison H(Client / Service User)
I find all services from Right at Home to be of an excellent first class standardBrian C(Client / Service User)
I cannot rate them highly enoughAlison H(Client / Service User)
Right at Home Brentwood, Billericay & Rayleigh is an established, award winning, locally owned and operated provider of high quality home care.
It provides clients with tailored care plans to ensure their individual needs and preferences are met from the comfort of their own homes.
The service provided is one of great flexibility and can be adapted according to the needs of clients on a short term or long term basis.
Right at...
Right at Home Brentwood, Billericay & Rayleigh is an established, award winning, locally owned and operated provider of high quality home care.
It provides clients with tailored care plans to ensure their individual needs and preferences are met from the comfort of their own homes.
The service provided is one of great flexibility and can be adapted according to the needs of clients on a short term or long term basis.
Right at Home Brentwood, Billericay & Rayleigh provides the appropriate visit times throughout the day, seven days a week so that care can be provided in a positive and supportive manner, maintaining clients’ dignity and independence.
CareGivers work to make a difference to the lives of everyone they provide care for. They are carefully chosen through a highly selective process of pre-screening, personal interviews, DBS checks (criminal records) and reference checks. All carers also undertake intensive training and shadowing with experienced carers before they can start caring for clients.
CareGivers are introduced to clients before they commence care with their clients to ensure there is mutual compatibility, and continue to receive further training, refresher training and personal development on an ongoing basis.
Please get in touch if you would like to speak with a member of the knowledgeable care team to discuss your immediate or future care and support needs or those of a loved one.
Care and support can be provided in Brentwood, Billericay, Shenfield, Hutton, Doddinghurst, Warley Ingatestone, Wickford, West Horndon, Rayleigh, Thundersley, South Woodham Ferrers, Benfleet, Hadleigh and the surrounding areas.
Right at Home Brentwood, Billericay & Rayleigh are proud to have many clients who are very complimentary about their care staff and the level of care they provide - please see some of their testimonials via this website.
Care Provided by Right at Home (Brentwood, Billericay & Rayleigh)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Contact Right at Home (Brentwood, Billericay & Rayleigh) to get a personalised quote:
Right at Home (Brentwood, Billericay & Rayleigh) has a Review Score of 9.8 (9.812) out of 10, based on 13 reviews in the last 2 years. Over all time Right at Home (Brentwood, Billericay & Rayleigh) has 61 reviews.
Reviewer Connection to Right at Home (Brentwood, Billericay & Rayleigh)
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Showing 61 reviews matching selected criteria
Review from G G (Client / Service User) published on 5 October 2018 Submitted via Postal Review Card•
Overall Experience
Very pleased with carers. Very polite and friendly. Love chatting to them. Very thorough with their care.
Enjoy when they come.
Very pleased with carers. Very polite and friendly. Love chatting to them. Very thorough with their care.
Enjoy when they come.
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Management
Treated with Dignity
Value for Money
Review from Mary C (Wife of Client) published on 6 June 2018 Submitted via Postal Review Card•
Overall Experience
Right at Home have cared for my husband for about 2 years and we have found all the Carers to be lovely and very capable. I feel very supported by the office team and know I can call anytime if I have a problem.
Right at Home have cared for my husband for about 2 years and we have found all the Carers to be lovely and very capable. I feel very supported by the office team and know I can call anytime if I have a problem.
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Review from Pauline N (Mother of Client) published on 28 March 2018 Submitted via Postal Review Card•
Overall Experience
The care and support my son receives is excellent. He always looks forward to his carer coming to take him out and we can relax knowing he will be taken care of. We have no hesitation recommending this company from our experience.
The care and support my son receives is excellent. He always looks forward to his carer coming to take him out and we can relax knowing he will be taken care of. We have no hesitation recommending this company from our experience.
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Treated with Dignity
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Review from Gordon K (Client / Service User) published on 28 March 2018 Submitted via Postal Review Card•
Overall Experience
Top notch.
Top notch.
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Treated with Dignity
Value for Money
Review from Margaret T (Client / Service User) published on 16 March 2018 Submitted via Postal Review Card•
Overall Experience
I found the company to be most accommodating and professional.
I found the company to be most accommodating and professional.
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Management
Treated with Dignity
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Review from J G (Client / Service User) published on 9 November 2017 Submitted via Postal Review Card•
Overall Experience
The staff are always on time and I feel safe and secure.
The staff are always on time and I feel safe and secure.
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Management
Treated with Dignity
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Review from Lesley W (Wife of Client) published on 4 April 2017 Submitted via Postal Review Card•
Overall Experience
My husband has Alzheimer's and diagnosed end of life in February, when he could no longer do anything for himself. The carers have been brilliant with him, encouraging him to try and do things and sharing his sense of humour. They are so kind and gentle but also very efficient. Thanks to them he is...
My husband has Alzheimer's and diagnosed end of life in February, when he could no longer do anything for himself. The carers have been brilliant with him, encouraging him to try and do things and sharing his sense of humour. They are so kind and gentle but also very efficient. Thanks to them he is now managing to stand with help and is able to shower again. They have also been very supportive to me, helping me to make or change the bed and see to his clothes. They have made my life much easier as a result. I feel we are working together to look after my husband. Initially, I wasn't sure what to expect from carers. One hears such awful stories but I couldn't have wished for better help and can thoroughly recommend Right at Home.
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Review from Denise H (Daughter of Client) published on 27 January 2017 Submitted via Website•
Overall Experience
We are very happy with the care both of our parents are getting from this professional company. Their office team are helpful and knowledgeable and their carers are first class, they really do "care". Thanks very much.
We are very happy with the care both of our parents are getting from this professional company. Their office team are helpful and knowledgeable and their carers are first class, they really do "care". Thanks very much.
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Treated with Dignity
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Review from V T (Client / Service User) published on 13 January 2017 Submitted via Postal Review Card•
Overall Experience
Find the staff very helpful and accommodating. Nothing is too much trouble for any of them.
Find the staff very helpful and accommodating. Nothing is too much trouble for any of them.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Albert C (Client / Service User) published on 20 September 2016 Submitted via Postal Review Card•
Overall Experience
We are very happy with the care provided by Right at Home and we would recommend them to friends and family.
We are very happy with the care provided by Right at Home and we would recommend them to friends and family.
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Management
Treated with Dignity
Value for Money
Review from S H (Son of Client) published on 26 May 2016 Submitted via Postal Review Card•
Overall Experience
My dad feels very good, the care is excellent, the care service being provided has taken the pressure off the family.
My dad feels very good, the care is excellent, the care service being provided has taken the pressure off the family.
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Treated with Dignity
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Review from P K (Daughter of Client) published on 19 April 2016 Submitted via Postal Review Card•
Overall Experience
My carer is reliable, always on time and provides outstanding care. My carer always performs her role, she makes me feel safe. She is like a friend to me.
My carer is reliable, always on time and provides outstanding care. My carer always performs her role, she makes me feel safe. She is like a friend to me.
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Review from R C (Client / Service User) published on 19 April 2016 Submitted via Postal Review Card•
Overall Experience
My carer is excellent, I feel very safe with her. I am treated with respect and dignity.
My carer is excellent, I feel very safe with her. I am treated with respect and dignity.
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Treated with Dignity
Value for Money
Review from E S (Son of Client) published on 23 March 2016 Submitted via Postal Review Card•
Overall Experience
Organising mums needs with the managers has been delivered in practice. Mum enjoys the visits and the timing is good and mum is always left safe. All in all very satisfied.
Organising mums needs with the managers has been delivered in practice. Mum enjoys the visits and the timing is good and mum is always left safe. All in all very satisfied.
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Review from T R (Son of Client) published on 23 March 2016 Submitted via Postal Review Card•
Overall Experience
Having had considerable previous experience of care agencies and care workers, I can honestly say how delighted, and surprised, I have been with the overall service provided by "Right at Home!". The service has, without a doubt, benefited my father in his overall wellbeing and attitude to his...
Having had considerable previous experience of care agencies and care workers, I can honestly say how delighted, and surprised, I have been with the overall service provided by "Right at Home!". The service has, without a doubt, benefited my father in his overall wellbeing and attitude to his remaining life.
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Review from R C (Client / Service User) published on 8 February 2016 Submitted via Postal Review Card•
Overall Experience
We find the carers very helpful. They communicate well with the family. Nothing is too much trouble. We enjoy having hot meals cooked for us.
We find the carers very helpful. They communicate well with the family. Nothing is too much trouble. We enjoy having hot meals cooked for us.
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Management
Treated with Dignity
Value for Money
Review from J C (Client / Service User) published on 8 February 2016 Submitted via Postal Review Card•
Overall Experience
We are very pleased with our care. The carers are really good. They help us with anything we need.
We are very pleased with our care. The carers are really good. They help us with anything we need.
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Treated with Dignity
Value for Money
Review from Terry (Husband of Client) published on 4 February 2016 Submitted via Postal Review Card•
Overall Experience
Right at Home fully undertake my wife's needs and have delivered it with professionalism and compassion. They are a fantastic company and I would highly recommend them.
Right at Home fully undertake my wife's needs and have delivered it with professionalism and compassion. They are a fantastic company and I would highly recommend them.
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Review from Stuart T (Grandson of Client) published on 18 January 2016 Submitted via Postal Review Card•
Overall Experience
Review was thorough and felt listened to with regards to any issues that were flagged up. Granddad is happy with the service as are we at this time.
Review was thorough and felt listened to with regards to any issues that were flagged up. Granddad is happy with the service as are we at this time.
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Review from Lillian R (Client / Service User) published on 15 January 2016 Submitted via Postal Review Card•
Overall Experience
My carer is excellent, very caring and helpful and helps me remain independent at home. Right at Home are very reliable.
My carer is excellent, very caring and helpful and helps me remain independent at home. Right at Home are very reliable.
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Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 May 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
13 Aug 2025
Right at Home Brentwood, Billericay & Rayleigh has been recognised as one of the top 20 homecare providers in the East of England region by the leading national independent review...
There are no accreditations posted yet for Right at Home (Brentwood, Billericay & Rayleigh).
Meet the Team (12)
John WalshJob Title Business OwnerJoined 2014
Right at Home Brentwood, Billericay & Rayleigh is a locally owned, award-winning home care provider. Right at Home has been taking the worry away...
Right at Home Brentwood, Billericay & Rayleigh is a locally owned, award-winning home care provider. Right at Home has been taking the worry away from caring for a loved one since 2014.
It can be overwhelming to decide on the best thing to do when someone close to us needs care, and we naturally want them to receive the very best level of care.
We provide clients with personally tailored care plans to ensure that their individual care and support needs and preferences are met safely from the comfort of their own homes, focusing on improving the quality of life of our clients by maintaining their dignity and independence.
The service provided is one of great flexibility and can be adapted according to the needs of clients on a short-term or long-term basis. Highly trained CareGivers combined with bespoke technology, ensure your loved one is safe and that you have the reassurance of knowing what has happened on each visit.
Care Assistants work to make a difference to the lives of everyone they provide care for. They are carefully chosen through a highly selective process of pre-screening, personal interviews, DBS checks (criminal records) and reference checks. All of our carers also undertake intensive induction training and shadowing before they can start working. All of our carers undertake continuous refresher training, personal development, supervisions, spot checks and have regular updated DBS checks.
CareGivers are matched to our clients before they commence care with their clients to ensure there is mutual compatibility. All of our carers can drive and have business insurance.
We provide care and support in Brentwood, Billericay, Shenfield, Hutton, Doddinghurst, Warley Ingatestone, Wickford, West Horndon, Rayleigh, Thundersley, South Woodham Ferrers, Benfleet, Hadleigh and the surrounding areas.
Marie GowerJob Title Registered ManagerJoined 2018
My name is Marie Gower I worked in London for several years, then after having children wanted to work closer to home. I started my career in care...
My name is Marie Gower I worked in London for several years, then after having children wanted to work closer to home. I started my career in care around 10 years ago working as a domiciliary caregiver. I have worked my way from Carer to Field Care Officer, Care Coordinator and Care Manager. I now quite proudly sit as Registered Manager at Right at Home Brentwood, Billericay & Havering.
By working my way through different care roles, I have found that I am able to manage, train and provide the best possible care in the safest and well-led way in which all our clients' carers deserve.
Care is my passion and my career, it’s not just a job. For me, it is vital to ensure that our care team and our clients always feel supported. For our staff, we have an “open door” policy as communication is key to provide safe and high-quality care at all times.
Ellie Job Title Office AdministratorJoined 2020
My name is Ellie and I study Business Level 3 at college. I am very interested in Health and Social care and thought this job of being a junior...
My name is Ellie and I study Business Level 3 at college. I am very interested in Health and Social care and thought this job of being a junior administrator would mirror extremely well with my college course as it is in the industry I am very interested in.
I really enjoy working with the office team at Right at Home Brentwood, Billericay & Havering, they are very welcoming, hardworking and are my role models as they have taken the path I would love to reach when I am at their stage of their careers.
Daniella Job Title Care Co-OrdinatorJoined 2022
Hi, I'm Daniella and I'm the Care Coordinator for Right at home Brentwood, Billericay & Havering.
I came back to Right at home In August 2022 as a...
Hi, I'm Daniella and I'm the Care Coordinator for Right at home Brentwood, Billericay & Havering.
I came back to Right at home In August 2022 as a care assistant having worked here before. I successfully applied for an internal vacancy as the company's Care Co-Ordinator which I started in January 2023.
I really enjoy my new role and working with a great care team.
Lucy Job Title Field Care SupervisorJoined 2021
Hello, my name is Lucy. After spending over 6 years in retail, I was looking for a change in career and a job that was more local to home. I started...
Hello, my name is Lucy. After spending over 6 years in retail, I was looking for a change in career and a job that was more local to home. I started as a caregiver with Right at Home and eventually became field care support for Right at Home. My role includes both office work and caring. When I go to work, it doesn’t feel like just a job- sometimes it’s nice to just pop into the office and have a chat- everyone is so welcoming and supportive!
Michelle Job Title CareGiverJoined 2020
Hello my name is Michelle,
I have been working for Right at Home Brentwood since 2020.
I am very family orientated.
I have two lovely kids and a...
Hello my name is Michelle,
I have been working for Right at Home Brentwood since 2020.
I am very family orientated.
I have two lovely kids and a loving husband that supports me in everything that I do, so when I am not working I am spending my time with them.
When I saw a post on Facebook about becoming a carer, I thought why not give it a go and see if I could make a difference to someone else's life.
I believe I have as I have been working for Right at Home now for three years, I love being a carer and the most rewarding and happy part of it is if I see a smile or hear them laugh then I know I am doing a good job for them.
Danielle Job Title CareGiverJoined 2016
I’m Danielle and I started working for Right at Home Brentwood back in 2016 after deciding I needed to do something that was more flexible around my...
I’m Danielle and I started working for Right at Home Brentwood back in 2016 after deciding I needed to do something that was more flexible around my home life, following the birth of my first child.
I've always been a people person, and I love to help others so working in care just seemed right for me. I just didn't know I would love it as much as I do! Outside of work I'm a busy mother of 2 and spend a lot of my time outdoors with my nature loving children and dog!
Susanne Job Title CareGiverJoined 2017
Hi my name is Susanne (Su)
I started working for Right at Home Brentwood in October/November 2017 as I needed a job that fit around my family life as...
Hi my name is Susanne (Su)
I started working for Right at Home Brentwood in October/November 2017 as I needed a job that fit around my family life as well as bringing in a higher income than what I was earning in the job I had at the time.
Throughout the years as a care assistant I have met some amazing people who have praised me for things that seem so small but for our clients its a world of difference and I still get that lovely feeling when I see a smile because of something I or 1 of our lovely ladies I work alongside have done, I have also advanced my portfolio with extra qualifications that R.A.H paid for and provided the tutors, I increased my hours as my children grew and was given the opportunity to become a field care supervisor, which I sadly had to step down from a year later because family life changed again but at every stage of my life in the last 6 years I have been supported in a job I absolutely love, I have 3 wonderful kids and 3 beautiful grandbabies 1 of which lives with me, I'm also the registered carer for my parents which I've been doing for many more year than I wish to count, I'm a nutshell my life is care and I couldn't be happier.
Claire Job Title CareGiverJoined 2019
My name is Claire Chambers and I’ve been working as a carer for Right at Home Brentwood & Billericay since February 2019.
I am a mother to two...
My name is Claire Chambers and I’ve been working as a carer for Right at Home Brentwood & Billericay since February 2019.
I am a mother to two almost grown up daughters! who are making me very proud with their attitude to life. My sweet cute dog also makes up our household.
I originally decided to be a carer due to the exceptional care my daughter received throughout her early years, fighting childhood cancer. During this time I also lost my dad, his partner and a good university friend to this dreadful disease. I felt obligated to give back and I left my city analytical career behind me.
During my childhood I was always fond of spending time with my grandparents and their peers; I therefore knew that I could communicate well, emphasise, respect and bond with my elders.
I have stayed working with Right at Home due to their supportive culture. I have been able to adjust my working shifts around my changing family demands. This has enabled me to have a good work life balance.
Jean Job Title CareGiverJoined 2023
Hi I'm Jean,
I have worked for Right at Home since January 2023.
I am new to the care profession, having previously worked in Banking and Estate...
Hi I'm Jean,
I have worked for Right at Home since January 2023.
I am new to the care profession, having previously worked in Banking and Estate Agency.
After losing both my parents I took some time to reevaluate my working life and decided that I wanted to give something back and find a job where I could really help people.
I can honestly say I have never enjoyed or felt so rewarded by any other job and I wish that I had made the move to caring a lot sooner!
I feel very supported by the RAH office team and by all of the other lovely ladies I work with.
I have met some amazing people and it is such a privilege to help them in their homes.
Outside of work I live with my wonderful partner and our dog Alfie. Between us we have five beautiful grown-up children, so we are now just waiting for grandchildren!!
Cheryl Job Title CareGiverJoined 2022
Hi, I’m Cheryl.
I joined Right at Home in December 2022 my first role in the care industry. I see some really positive feedback online about Right...
Hi, I’m Cheryl.
I joined Right at Home in December 2022 my first role in the care industry. I see some really positive feedback online about Right at Home from other carers that work for them so I had a really good feeling about joining this company.
The in-depth training and support along with other carers make sure you’re comfortable to fulfil your roll and always there to help. I’ve met some really lovely clients and carers from joining Right at Home. I love working here, helping people and seeing them smile and laugh it’s not just a job you’re making a difference in their lives. I really couldn’t ask for a better company and team to work for.
Outside of work I spend my time with my 13yr old son who loves football or with my friends and family, shopping and socialising I also love to travel.
Rachel Job Title CareGiverJoined 2022
Hi, I’m Rachel. I started working for Right At Home in May 2022. I had worked in retail jobs for 9 years previously and was looking for a change in...
Hi, I’m Rachel. I started working for Right At Home in May 2022. I had worked in retail jobs for 9 years previously and was looking for a change in career. I have always had a passion to be able to help other people and joined Right At Home for this reason. I absolutely love being a CareGiver and I feel so rewarded and appreciated in my job here. I couldn’t imagine working in a job that I would enjoy more than this one now.
My family and friends mean more to me than anything else and I always treat our clients with the same dignity and respect as them.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Brentwood, Billericay & Rayleigh) to verify any information. View our terms and conditions. Right at Home (Brentwood, Billericay & Rayleigh) has an Enhanced Service -what an Enhanced Service includes.
