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Avante Home Care Kent

De Gelsey House, 1 Jubilee Way, Faversham, Kent ME13 8GD
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The service I receive from the ladies from Avante is outstanding.Tina M(Client / Service User)
Avante Home Care Kent, Faversham
Avante Home Care Kent, Faversham
I am extremely pleased with Avante and don't know now what I would do without them!Tina M(Client / Service User)
Avante Home Care Kent, Faversham

Avante Care and Support provides care and well-being support in peoples’ homes’ across Kent and the London Borough of Bexley.

Their home care assistance enables individuals to maintain independent and active lifestyles and be a part of their community. The compassionate and fully trained staff provide home care services tailored to your needs, whether you require support with everyday tasks that have become more difficult, need help due to mobility or health-related issues, or are returning home from the hospital.

Care Provided by Avante Home Care Kent

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Pricing guidance is available on request from our team.

Contact Avante Home Care Kent to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Georgina Mills (Registered Manager)

Avante Home Care Kent Reviews (44)

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9.3

Avante Home Care Kent has a Review Score of 9.3 (9.332) out of 10, based on 16 reviews in the last 2 years. Over all time Avante Home Care Kent has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Kate L (Client / Service User) published on 28 March 2018 Submitted via Postal Card•
Overall Experience

Some difficulty because of so many different carers but I do understand (holidays etc). Some very pleasant visits with laughter.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan K (Client / Service User) published on 28 March 2018 Submitted via Postal Card•
Overall Experience
Most carers are very supportive giving excellent service prompting independence and help where needed they are polite and courteous.

However, sometimes the carers are let down by some office staff they are not told information relating tome or how to enter my home. I am also not told when carers will be late, held up on the call before or when there is a change in carer or times but on the whole, the company offer good service compared to others I have had in the past. Timesheet information could be printed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mary M (Client / Service User) published on 27 March 2018 Submitted via Postal Card•
Overall Experience
I was assured I would have the same person each week, but that isn't happening again.

It worked well for quite a while. I hope it will resume.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Veronica G (Daughter of Client) published on 27 March 2018 Submitted via Postal Card•
Overall Experience

Overall good service but some carers care more than others. Younger carers need more training in giving food or preparing food, should maybe shadow a more experienced carer. Also, it would be ideal if carers were the same each time and the timetables are not always sent.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Avante Home Care Kent.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Avante Home Care Kent.

Meet the Team (4)

Georgina Mills
Georgina MillsJob Title:Registered Manager

Registered Manager - Home Care Kent

Davina Beake
Davina BeakeJob Title:Field Care SupervisorJoined: 2018

Davina has worked for Avante since 2018. Davina was a Community Care worker before becoming a Field Care Officer in 2021.

Emma Stacey
Emma StaceyJob Title:Care CoordinatorJoined: 2018

Emma has worked for Avante since 2018. Emma has been a community care worker and out-of-hours coordinator before becoming a full-time Care Coordinator in 2022.

Michelle Pollard
Michelle PollardJob Title:Field Care SupervisorJoined: 2025

Michelle Pollard - Home Care Kent - Field Care Supervisor

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avante Home Care Kent to verify any information. View our terms and conditions. Avante Home Care Kent has an Enhanced Service -more info.