They are professional but also show human kindness. Cannot recommend them enough!Patricia E(Client / Service User)
This is, in my opinion, an agency that gets it right!Dawn C(Friend of Client/Service User)
The service is outstanding, professional, compassionate, with encouragement and support.Geoffrey S(Client / Service User)
They are professional but also show human kindness. Cannot recommend them enough!Patricia E(Client / Service User)
This is, in my opinion, an agency that gets it right!Dawn C(Friend of Client/Service User)
The service is outstanding, professional, compassionate, with encouragement and support.Geoffrey S(Client / Service User)
“Making lives better”
Platinum Care Solutions supports people to live independently either in their own home or in a residential setting.
With 20 years’ experience across Hampshire and West Sussex, they take pride in providing a high-quality service that brings joy and comfort to the people cared for and peace of mind to their relatives.
Platinum Care Solutions was established after the founder saw there was a need to provide high quality, tailored...
Care Provided by Platinum Care Solutions
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £24.50 - £31
- Weekly Live-in Care Fees: £1,950 - £2,100
Fees vary based on specific requirements. Please enquire for more information.
Contact Platinum Care Solutions to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Platinum Care Solutions Group
- Private Owned
Person in charge
- Jodie Downes (Registered Manager)
Platinum Care Solutions Reviews (62)
Platinum Care Solutions has a Review Score of 9.7 (9.703) out of 10, based on 12 reviews in the last 2 years.
Over all time Platinum Care Solutions has 62 reviews.
Mum never expected to be in need of carers but she has found them to be sympathetic, empathetic and very keen to get her care right. They do their best to meet her needs as she requests. Never make her feel they'd rather not be doing it and they put her at the centre of what they do. If she is needed to be flexible, she is very willing in the knowledge that it works both ways! Value for money is all relative!
Usually very good, any problems get sorted.
The ladies are lovely with my husband and handle his situation. He enjoys his banter with them. He enjoys his banter with them.
Carers are lovely and kind, also good, helpful and do anything for me.
Perfectly happy. All staff attending have been most competent and carried out all that we asked to be done. Was most satisfactory.
Very helpful, considerate and kind. They go the extra mile.
These carers are excellent. They are very reliable and caring.
My carer company is excellent, no trouble. My carer (weekdays) is excellent too. Very caring too, very helpful and always positive.
I am happy with the care I receive and they are kind and caring.
Excellent care and service.
I think this is a good company. The carers are all very kind and caring, they always help with anything I need. I don't think I would find a better company.
I have been with them for nearly two years. I have been more than grateful for my care and I would say this is excellent care from them. My carer always goes the extra mile to help and is outstanding. I can't praise them enough. On the few occasions, I have had to phone the office I have always had an excellent response.
I am happy with my care. Carers are kind.
I am really satisfied with the carers. They are very friendly, efficient and kind to me.
I have a carer every morning at various times and always find them helpful and willing. They got me off to a good start.
My carer is marvellous. She is more than a carer, she goes above and beyond. I would highly recommend Platinum Care Solutions.
My carer is first class. I am very well looked after.
Very friendly like a daughter. Will do anything to help. Brighten my date, will not swap.
It is great to hear a voice coming through, such a help. The shower is best of all and hair wash. Thanks for all your help.
Platinum Care Solution's carers are efficient, kind, friendly and competent. They always go the extra mile to meet my needs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Platinum Care Solutions.
Awards / Recognitions (7)
- Recipient: Platinum Care Solutions GroupDate: Friday 30 May 2025
- Recipient: Platinum Care Solutions GroupDate: Friday 31 May 2024
- Recipient: Platinum Care Solutions GroupDate: Wednesday 31 May 2023
Meet the Team (2)
Ensuring individuals maintain their independence at home with assistance from community care workers is a core value of mine. In my role at Platinum Care Solutions, I am dedicated to creating a secure and supportive environment for both our service users and care workers.
By focusing on the well-being and safety of those within our care, we aim to foster a sense of security and assistance.
I consider it a personal responsibility to contribute to the well-being of our local community, particularly in acknowledgement of the invaluable contributions made by past generations. Engaging with events in Portchester is not only enjoyable for me but also an opportunity to extend the reach of Platinum Care Solutions, allowing us to give back to the community and make a positive impact.
As a Care Coordinator, I craft schedules that align with the unique requirements of our individual clients. My goal is to ensure that each service user receives the highest level of care possible. This involves not only the selection of the right care workers but also the continuous training and bolstering of their confidence in their roles.
My unwavering commitment is to meticulously match the right team with each client, ensuring that service users receive the precise support they need at the appropriate times.
I am also deeply involved in charitable activities within the community. My role as a Dementia Ambassador enables me to provide valuable training and promote understanding among the local community. Furthermore, I proudly serve as a registered Alzheimer's volunteer, offering support and assistance to those affected by this challenging condition.
Frequently Asked Questions about Platinum Care Solutions
How many Carers does Platinum Care Solutions employ?
Platinum Care Solutions employs 200 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Platinum Care Solutions to verify any information. View our terms and conditions. Platinum Care Solutions has an Enhanced Service - more info.