They are professional but also show human kindness. Cannot recommend them enough!Patricia E(Client / Service User)
This is, in my opinion, an agency that gets it right!Dawn C(Friend of Client/Service User)
The service is outstanding, professional, compassionate, with encouragement and support.Geoffrey S(Client / Service User)
They are professional but also show human kindness. Cannot recommend them enough!Patricia E(Client / Service User)
This is, in my opinion, an agency that gets it right!Dawn C(Friend of Client/Service User)
The service is outstanding, professional, compassionate, with encouragement and support.Geoffrey S(Client / Service User)
“Making lives better”
Platinum Care Solutions supports people to live independently either in their own home or in a residential setting.
With 20 years’ experience across Hampshire and West Sussex, they take pride in providing a high-quality service that brings joy and comfort to the people cared for and peace of mind to their relatives.
Platinum Care Solutions was established after the founder saw there was a need to provide high quality, tailored...
Care Provided by Platinum Care Solutions
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £24.50 - £31
- Weekly Live-in Care Fees: £1,950 - £2,100
Fees vary based on specific requirements. Please enquire for more information.
Contact Platinum Care Solutions to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Platinum Care Solutions Group
- Private Owned
Person in charge
- Jodie Downes (Registered Manager)
Platinum Care Solutions Reviews (62)
Platinum Care Solutions has a Review Score of 9.7 (9.703) out of 10, based on 12 reviews in the last 2 years.
Over all time Platinum Care Solutions has 62 reviews.
Good and reliable service but I'm not impressed with some of the carers.
The support and care from each and every one of the team who look after mum is always of a high standard. Mum always says she is lucky to have carers who understand her needs, treat her with respect and go out of their way to ensure she is supported as much as possible. Thank you Platinum Care, your team deserve much more than my words can say. Please let them all know that they are all much appreciated by my mum and myself.
Platinum Care is perfect. I always look forward to seeing them.
All carers have been pleasant, polite, and well rained. I have nothing but praise for this service.
Happy to see carer. Reliable. Happy. Contented.
Very happy with the care. I have no complaints at all. The cheerful carers are always gentle and considerate and the genuine care of my wife is exceptional.
Gives me a reason to get up in the mornings. The service is outstanding, professional, compassionate, with encouragement and support.
I look forward to seeing them every day.
Well done team. They always care.
Timekeeping has been good, always look forward to my carers coming. I appreciate their expertise and friendliness.
All the carers are extremely attentive, caring and absolute dreams. They are professional but also show human kindness. Cannot recommend them enough! Anyone looking for a carer should use this company.
Having carers is helpful, with the support I am able to live at home. I welcome their visits. They brighten my day.
I have received brilliant care and help. Would be lost without them and recommend them to anyone who wants care. I think Platinum is a good care service.
Platinum workers are extremely efficient, helpful, obliging, and cheerful!
The staff are considerate and friendly in provided 'getting up' support to my wife.
Platinum Care Solutions I found to be professional, efficient, and very understanding. They have been a positive necessity to the care that Mum needed after being almost 3 months away from home. She had never had carers before, but from day one they treated her with kindness and respect and listened to her needs, but stood back if she requested to something for herself, always giving her plenty of encouragement.
Very reliable and caring.
Very good.
Very good apart from non-informing of change of carer on one occasion. A subsequent meeting with staff has sorted all this out and communication since this episode has been good.
Our carers are very good, always on time for calls and never in a rush. When all care is done they have a chat with the service user. Sometimes we have had to throw away a lot of out of date food away. This has been addressed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Platinum Care Solutions.
Awards / Recognitions (7)
- Recipient: Platinum Care Solutions GroupDate: Friday 30 May 2025
- Recipient: Platinum Care Solutions GroupDate: Friday 31 May 2024
- Recipient: Platinum Care Solutions GroupDate: Wednesday 31 May 2023
Meet the Team (2)
Ensuring individuals maintain their independence at home with assistance from community care workers is a core value of mine. In my role at Platinum Care Solutions, I am dedicated to creating a secure and supportive environment for both our service users and care workers.
By focusing on the well-being and safety of those within our care, we aim to foster a sense of security and assistance.
I consider it a personal responsibility to contribute to the well-being of our local community, particularly in acknowledgement of the invaluable contributions made by past generations. Engaging with events in Portchester is not only enjoyable for me but also an opportunity to extend the reach of Platinum Care Solutions, allowing us to give back to the community and make a positive impact.
As a Care Coordinator, I craft schedules that align with the unique requirements of our individual clients. My goal is to ensure that each service user receives the highest level of care possible. This involves not only the selection of the right care workers but also the continuous training and bolstering of their confidence in their roles.
My unwavering commitment is to meticulously match the right team with each client, ensuring that service users receive the precise support they need at the appropriate times.
I am also deeply involved in charitable activities within the community. My role as a Dementia Ambassador enables me to provide valuable training and promote understanding among the local community. Furthermore, I proudly serve as a registered Alzheimer's volunteer, offering support and assistance to those affected by this challenging condition.
Frequently Asked Questions about Platinum Care Solutions
How many Carers does Platinum Care Solutions employ?
Platinum Care Solutions employs 200 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Platinum Care Solutions to verify any information. View our terms and conditions. Platinum Care Solutions has an Enhanced Service - more info.