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Bright Dawn Home Care

2-4 Poplar Road, Dorridge, Solihull, West Midlands B93 8DB
Bright Dawn Home Care Logo
Bright Dawn Home Care logo
Bright Dawn Home Care, Solihull
Bright Dawn Home Care, Solihull
Bright Dawn Home Care, Solihull

Bright Dawn Home Care provides home care services to people living in the Solihull borough and surrounding areas. Their live-in care services offer around the clock care and are available across the Midlands.

Each service provided by Bright Dawn Home Care is tailored to meet the client's needs, wishes and general well being and allowing for flexible care.

To ensure a quality, dignified service, the same care assistant/s visit clients at...  

Care Provided by Bright Dawn Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30
  • Weekly Live-in Care Fees: from £1,750

Our fees are based on an assessment of the client and their care needs and are done on a scale rate.

The price(s) shown are provided by the agency. Contact Bright Dawn Home Care for full pricing details and T&Cs.

Contact Bright Dawn Home Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Jacross Enterprises Ltd
  • Private Owned

Person in charge

  • Tracy Ferreira (Manager)

Bright Dawn Home Care Reviews (67)

9.5

Bright Dawn Home Care has a Review Score of 9.5 (9.531) out of 10, based on 21 reviews in the last 2 years. Over all time Bright Dawn Home Care has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from P C (Husband of Client) published on 7 December 2016 Submitted via Postal Card
Overall Experience

Good service, very capable, provided alternative carer when requested.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C H (Client / Service User) published on 2 December 2016 Submitted via Postal Card
Overall Experience
I am very happy with the carers. They work very hard and will do anything I request. They put themselves out to take me to doctors appointments and hospital. They are one in a million. They have helped me tremendously.

They are the best!

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Review from Leslie K (Client / Service User) published on 25 November 2016 Submitted via Postal Card
Overall Experience

Carers always very helpful and pleasant. Carry out care as required.

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Management
Treated with Dignity
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Review from Graham (Husband of Client) published on 21 January 2016 Submitted via Postal Card
Overall Experience

We have used this agency for four years and have no intention of leaving them. They always do everything they can to meet my wife's changing needs. The carers are very professional and friendly. They look after me very well indeed and I feel extremely safe with them.

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Review from Kindsay W (Daughter of Client) published on 14 January 2016 Submitted via Postal Card
Overall Experience

Bright Dawn visit my mother once a week for an hour. This is to introduce a regular person into the home to build up a relationship, initially as friendship and companionship. My mother has Alzheimers and is requiring some extra support with hygiene, nutrition (eating!) and medication prompting. I hope to enable, with funding the services of Bright Dawn once the assessment is completed. They are a reliable, consistent care company and very supportive to myself.

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Treated with Dignity
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Review from J A B (Client / Service User) published on 11 December 2015 Submitted via Postal Card
Overall Experience

Very pleased with my carer.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Dorothy (Client / Service User) published on 10 December 2015 Submitted via Postal Card
Overall Experience

I have been with the agency since Jan 16tth 2015. During that time I have had several carers each of them kind, courteous and absolutely reliable. Contact between carer, office management and client is much better than previously. Service is good although expensive. I could recommend the agency to others but only if I knew they could afford it. My own ability to use the service is due to receiving an attendance allowance.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 January 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bright Dawn Home Care.

Awards / Recognitions (1)

  • Recipient: Bright Dawn Home CareDate: Thursday 24 Nov 2016

Meet the Team (1)

Tracy Ferreira Job Title: Managing Director Joined: 2008
Tracy Ferreira

Tracy is originally a teacher from South Africa. However due to her own personal experience regarding her struggle to find good quality home care for her father, she decided to change her career path and open a care agency; whereby she could provide the quality of care she was unable to find for her father.

Tracy is passionate about Dementia care and educating others in this areas. Tracy has become Dementia trained, she has obtained a BSC degree specialising in care management and mental health. She is the director of Bright Dawn Home Care, and The Registered Care Manager.

Frequently Asked Questions about Bright Dawn Home Care

How many Carers does Bright Dawn Home Care employ?

Bright Dawn Home Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bright Dawn Home Care to verify any information. View our terms and conditions. Bright Dawn Home Care has an Enhanced Service - more info.