Live In Care

4 Heron Gate Office Park, Hankridge Way, Taunton TA1 2LR
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9.6 64 Reviews
  • Live In Care, Taunton
Live In Care is dedicated to providing full-time, high-quality care at home services for clients in their homes. This enables them to lead happy, fulfilling lives while maintaining their independence.

Local social service departments and onward care teams widely use the service. Live-in Care can also respond quickly to rapid-response situations, such as hospital discharge care.

Clients receive a comprehensive care assessment by a qualified care assessor. This results in an individualised care plan that matches their needs with potential carers. The plan is regularly reviewed to ensure that the care needs are being met.

The care professionals are carefully selected and DBS-checked. They focus on maintaining the independence of individuals within their homes with a person-centred approach.

A live in carer provides personal and practical support for day-to-day activities, well-being, and recovery. The team also offers extensive assistance to families, providing information, advice, and respite breaks for carers.
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Care Provided by Live In Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Weekly Live-in Care Fees: from £1365

Bespoke Live In Care Fees Depending on the Level Of Care Support Required

These prices are only a guideline, please contact Live In Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Live in Care Ltd

Person in charge

  • Fran Bradshaw (Registered Manager)

Live In Care Reviews (64)

9.6

Live In Care has a Review Score of 9.6 (9.554) out of 10, based on 7 reviews in the last 2 years.
Over all time Live In Care has 64 reviews.

Overall Experience
  • 54
  • 9
  • 1
  • 0
  • 0
Date Published
  • 64
  • 0
  • 4
  • 7
  • 57
Reviewer Connection to Live In Care
  • 38
  • 9
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Zoe F (Daughter of Client) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother who lived in the countryside with 2 cats, hens and ducks was able to enjoy her home and garden for over 2 years with the aid of live in carers, who cared for her and her animals on a daily basis. We found the carer well organised, endlessly patient and good humoured (on the whole). As a family,
we are very grateful that they could stay with her as we are many miles away.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K H (Daughter of Client) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone I have had contact with via the agency (ie carers, invoicing from the agency), have been very professional, delivering a high standard of care and support to my mum. Communication is good and everyone strives to make support as best as possible.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carol B (Daughter of Client) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Live in care stepped in to look after my parents in their own home after they were both discharged from a long spell in hospital. The standard of care they have provided has been exceptional. The carers have all been very kind and considerate towards my parents - several in particular have been outstanding
in their willingness to 'go the extra mile', taking them out on lovely day trips etc and bringing a lot of joy to their lives. I can't recommend this agency highly enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C B (Power of Attorney of Client) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We had a very rocky start with this agency. There was scant evidence of their ability to work with other healthcare professionals (e.g. doctors, mental health team) to ensure adequate client care.
There was poor communication between agency, carers and myself. Carers seemed ill equipped to manage needs
of the client. There was a large turnover of carers which was impacting on client well-being. Finally, a carer was found who had the necessary skills to support the client.
Once the agency had recognised the particular skills being demonstrated by this carer, they were able to identify a second carer to work with the first carer. I had to be constantly pro-active in managing the carers, doing a return journey of 300 miles for changeovers.
Over the course of the past two months, communication between the agency and myself has improved. I now have more confidence that the agency is putting in place appropriate checks and balances to monitor placements and to provide an effective service to their clients.
I am now much happier about their effectiveness as a care agency providing 24 hour live in carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.554)

Overview of Review Score

The Review Score of 9.6 (9.554) out of 10 for Live In Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.854 for Live In Care is calculated as follows: ( (35 Excellents x 5) + (6 Goods x 4) ) ÷ 41 Ratings = 4.854
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Live In Care is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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