Nurseplus Care at home Dover

Beechwood House, Gordon Road, Whitfield, Dover CT16 3PN
Review Us
9.8 43 Reviews
  • Nurseplus Care at home Dover, Dover
With Nurseplus home care in Kent, you can work with the team to create a tailor-made home care plan to suit your every need. Whether you require weekly, daily or Live-in care, Nurseplus Care at home can build a unique plan to suit your every need that allows you to continue living in the comfort of your own home.

Unlike traditional care facilities, home care allows you or your loved ones to stay in the familiar and comforting environment of your own home. The team can build tailored care plans that can include support for elderly assistance, learning disability support, dementia care, companionship, mental health support, care for younger people, brain and spinal injury support and complex care.

Nurseplus Care at home Kent covers all areas within Kent including; Dover, Folkestone, Thanet, Cantrebury, Ashford, Medway.

Care Provided by Nurseplus Care at home Dover

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31.45 – £123.90
  • Weekly Live-in Care Fees: £1495 – £1895

Our home care fees are provided as a guide to help you understand the typical costs involved. Every care package is unique and tailored to the individual’s specific needs, preferences, and level of support required.


Following an initial assessment, we’ll provide a detailed quote based on the complexity of care and the number of hours or specialist support needed. More complex care packages may be subject to higher costs to ensure the right level of professional care and support is in place.

These prices are only a guideline, please contact Nurseplus Care at home Dover to find out the exact price for your requirements.

Contact Nurseplus Care at home Dover to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Nurseplus Care at home Dover to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Nicola Southgate (Branch Manager)

Nurseplus Care at home Dover Reviews (43)

9.8

Nurseplus Care at home Dover has a Review Score of 9.8 (9.796) out of 10, based on 25 reviews in the last 2 years.
Over all time Nurseplus Care at home Dover has 43 reviews.

Overall Experience
  • 31
  • 12
  • 0
  • 0
  • 0
Date Published
  • 43
  • 5
  • 8
  • 25
  • 18
Reviewer Connection to Nurseplus Care at home Dover
  • 25
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from David B (Client) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Without exception, my carers are people I regard as friends.
Regarding management, I do not feel qualified to comment except to say their occupation is the most difficult.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lynne H (Client) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers I have had are very friendly.
I like the fact I have a regular carer.
The office staff are very helpful when changes are needed.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R J (Client) assisted by family/friend published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As it is the same carer most of the time this is good. Need to keep the manager more than it has been in the past.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Nurseplus Care at home Dover is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Nurseplus Care at home Dover is calculated as follows: ( (120 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 147 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Dover is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (5)

Nicola

Nicola Southgate

Job Title: Registered Manager Joined: 2021

I have been in the care since 2015 and I knew I wanted it to me be career path. I love helping people and I get such a rewarding feeling from doing just my job. It’s a privilege to be allowed to care and support for people and have such an impact in there lives. I joined Nurseplus In 2021 as a field care supervisor and got promoted to Branch manager and most recently Registered Manager.

Nikki

Nikki Franklin

Job Title: Care Coordinator Joined: 2021

My professional background isn't with care, but I have years of people engagement as a manager and have a certified HR background.


Since I joined the care world, I have enjoyed so much being able to help people and find it very self-rewarding.


I joined the office as a care coordinator and whilst it can be challenging at times, I find it very enjoyable. I am very much looking forward to the future and playing an active part in helping Nurseplus enable more people to live independently at home.

June

June Dunn

Job Title: Field Care Supervisor Joined: 2022

I started with Nurseplus in 2022, prior to this I worked in care for over 30 years but in residential settings. I have worked from domestic to management and completed many courses and NVQs during this time. Since starting with Nurseplus it has been lovely getting to know our clients and expanding my knowledge of homecare.

Naomi

Naomi Lewis

Job Title: Care Coordinator

Since joining Nurseplus care at home, I have worked as an Admin Assistant, Recruitment consultant and care coordinator, which is my current role. I have also spent time doing field care work. I love my job and find it very satisfying, I enjoy the challenge it brings alongside the rewarding part of my role being able to help people and make a difference.

Rebecca

Rebecca Skillin

Job Title: Field Care Supervisor Joined: 2023

I have been in the care sector since 2015 and have loved every minute of it. Caring for and making a difference in people’s lives is the most satisfying feeling, I joined Nurseplus in June 2023 as a carer and recently became a field care supervisor. I find my job very rewarding as being able to meet new people and being able to make a difference in their lives is something that is very special to me and makes me do the job that I do.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Dover to verify any information. View our terms and conditions. Nurseplus Care at home Dover has an Enhanced Service - more info.