Caremark Sutton

In February 2013, Debbie and her husband were both unfortunate and yet honoured to see the pinnacle of domiciliary palliative care delivered in their home. Debbie's earlier career saw her presenting SKY News as a television presenter, working in healthcare PR and Media and as Head of Communications for the Department of Health. In her personal trauma tsunami of February 2013 Debbie s appetite for any prior career path evaporated forever. Debbie set up Caremark (Sutton) in July 2013 to deliver the exact same quality of care that she had seen delivered in her own home and that everyone should expect and demand for their own loved ones.

Hannah brings personal insight to her role, having supported close family members—her sister and stepfather—through serious illnesses. With a background in the corporate service industry, she combines business acumen with a deep-rooted commitment to high-quality care.

She holds Member grade status with the Institute of Leadership and has completed the Cultural Awareness module of the Common Purpose Leadership Programme.

Driven by a passion to deliver outstanding care across the London Borough of Sutton, Hannah says:
"I've seen truly exceptional care given to my own family. We can’t always control life’s challenges, but we can ensure every person is treated with dignity, compassion, kindness, and the highest level of professionalism. I always ask myself—would this be good enough for my mum?"

Hannah is dedicated to making a real difference and says she loves working in care.

Ron Riosa is our Financial Accountant and is responsible for keeping our finances on track and with ensuring that we are compliant and up-to-date at all times. Ron's background prior to Caremark (Sutton) was as a Fund Accounting Analyst for JP Morgan Bank and prior to that as an Actuarial Analyst for Prudential plc. Ron Riosa holds a degree in Mathematics.

Ron has helped us to accelerate the takeover of another care company in September 2014 and yet another care company in December 2014 by aligning acquired client internal processes as quickly as possible - thus minimising disruption to these new clients and ensuring their care delivery continued uninterrupted.

Julia Kenneally has previously worked for Caremark (Sutton) as a Field Care Supervisor and then as a Care Coordinator. She has extensive experience in senior supervisory roles and in ensuring compliance with detailed systems.

Julia has a strong personal affinity with our growing customer base and is dedicated to providing the best professional care that we can to each and every customer. She has strong personal links to the geography of Sutton and to the schools and social institutions within the borough.

Jodie is a dedicated Care Coordinator with a strong background in both customer service and the care sector. Her journey into care began through personal experience, where supporting a loved one sparked her passion for helping others and inspired her to pursue a career in the industry.

Jodie first developed her professional skills in customer service roles, where she built a strong foundation in communication, problem-solving, and customer care. During the pandemic, she made the transition into professional care work, supporting residents in a care home through an exceptionally challenging time. She later expanded her expertise by working with Age UK as a Dementia Wellbeing Support Officer, providing vital support and guidance to individuals living with dementia and their families.

With a blend of personal compassion, professional care experience, and a strong commitment to customer service, Jodie ensures every customer receives person-centred, high-quality support. She is passionate about making a genuine difference in people’s lives and is proud to be part of a team that shares the same values.