We have been absolutely delighted with my husband's carers.T A(Wife of Client/Service User)
We have been absolutely delighted with my husband's carers.T A(Wife of Client/Service User)
Caremark Sutton focuses on skilled support that enables clients to live independently in their own homes, specialising in holistic care that incorporates the needs of the whole person.
Care workers look to build strong relationships with each client, with a 'friends and family' test in place to establish that provision is the same as everyone would all want for their loved ones.
Areas of Sutton covered include Carshalton, Cheam, Hackbridge, Rose Hill, St Helier and Worcester Park.
Care Provided by Caremark Sutton
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33 - £35
- Weekly Live-in Care Fees: £1,500 - £2,000
For further price information please arrange a free consultation
Contact Caremark Sutton to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Rupesh Thomas (Nominated Individual)
Caremark Sutton Reviews (88)
Caremark Sutton has a Review Score of 9.8 (9.823) out of 10, based on 24 reviews in the last 2 years.
Over all time Caremark Sutton has 88 reviews.
My son has a team of carers to get him ready for sixth form Monday to Friday in the morning. They hoist, bathe, attending to his personal care, dress, and give medication to him. My son relates well to the trained male team and has recently got to know a female carer which has given him a balance of who looks after him. They relate well to him also and have understood what movies and what parts of Disney movies he likes to watch while he is eating, and are very patient with him! An excellent bespoke service for my son so I recommend Caremark to others.
Thank you so much for your wonderful feedback Claire, our carers will be so happy to read this review of yours.
I have been personal assistant to Danny for 32 years. I work closely with the Caremark carers on a daily basis. I find the carers, very friendly caring and give excellent personal care to Danny. They treat Danny very well with dignity. When I go out I feel Danny is very safe with the carers.
We are delighted to hear that you find our carers friendly, caring, and professional. Knowing that you feel confident Danny is safe, well cared for, and treated with dignity means a great deal to us. Thank you for your feed back.
I have Caremark carers assisting me every day. The care is given in a very professional manner. The care staff are friendly and very caring. They also help me with my communication needs. I am very happy with the care given. I have been receiving care from Caremark since 2013, in 2024 I had care for 3 months 24/7 when my personal assistanct was recovering in hospital. It was very well organised.
Thank you Danny for your lovely review and for trusting Caremark since 2013.We are delighted to hear that you are happy with the professional and caring support provided by our team. We are especially pleased that you found the 24-hour support you received to be well organised and effective. Thank you for your kind words. We truly appreciate your feedback.
I have found Caremark to deliver satisfactory care I receive help with shopping, companionship, hospital support. I have found them to be reliably punctual and I have always found the carers to be easy to talk to. They meet my needs weekly, responsible and the carers respond to my routines we set into a pattern and so out of there way to help me when they see me struggling which I really appreciate.
Caremark have been looking after my mum for at least 5 years now. All the girls are very caring and treat my mum with respect and dignity. Everything is always left clean and tidy and I would have no hesitation in recommending them as a company.
The carers who work with my neurodiverse 8-year-old son are amazing. Their patience, trust,care, and professionalism - whether at home or in the community have been a lifeline as he learns to navigate the world with the challenges of his disability. They've become part of our family, and as his needs increase, it's clear how much he benefits from every hour of support he receives - more is needed! Thank you Caremark.
Thank you so much Dameinty for your incredibly kind words and for sharing your experience. We know every child's journey is unique and we are so proud of the patience, care, and professionalism our carers bring each day. Thank you again for placing your trust in us.
Extremely happy with the care being delivered by the main carers attached to the service user. He also has a pool of ad hoc carers whom support when main carers are on leave to which we are very happy with. They are committed , punctual, respectful and more importantly have built a solid relationship with the service user. Nothing is too much for them. It is awesome to see the empathy they have when delivering care and in addition are swift to report any concerns to which is so reassuring. The service user has been so much happier since having regular carers and looks forward to their calls.
My day to day care with staff is very good.
We have been using Caremark since 2023. They have provided a consistent and professional service. Our requirements have been accommodated and everything seems to be working well.
My carers are excellent - I have the same 2 carers whom support most of my calls with an ad hoc carer supporting 1 of the main carers when one is on leave. They provide personal care support in transferring me into a wheelchair. I have built an excellent relationship with them both. I trust them to ensure that they will paint out to my family any concerns. Our relationship has been built on trust, empathy and respect. I would be lost without them. They are 2 lovely human beings whom have supported me immensely. SO grateful to them both.
Thank you so much for your valuable feedback John. It is so amazing to read how they make you feel on a daily basis. I am so proud of all of them.
I am delighted that I chose Caremark to look after my father, and I have no hesitation in recommending them to anyone seeking a care provider.
Thank you for taking the time to review us and for your recommendation. We are pleased to hear that you are extremely satisfied with the services we are providing and that Live in Care is working well for your father.
My disabled brother has been so well looked after by Caremark and their lovely carers for some years now. Recently he got into difficulty at home and he was supported and helped by the off duty team and Ntombi the Manager so well! It is very much appreciated by all of the family that Caremark are there for our brother when we cannot be.
Thank you very much for your kind words Maddy, we are so proud of our staff who work so well with your brother and have built a relationship with him and care for him so well, and we know that gives you peace of mind as well.
My wife has been cared for by Caremark Sutton since September 2025, after having suffered a stroke in July. Carers come in the morning to wash and dress her and in the evening to wash and prepare her for bed. They also administer her medication, sort her clothing and, in the morning, make our bed The four ladies who do this are kind, considerate, attentive and professional and have become family friends.
So glad to read how happy you are with our services Gerald.
The care company is veery good. They look after me very well. All my appointments and all other needs have been done correctly.
Thank you for your kind words, so happy to read your feedback!
Frist class. Couldn't be better. I am very satisfied with your service. All cares are very good.
This is wonderful to read, thank you so much for your comments.
My sister and I have been using caremark for our mother who has dementia. The carer they provided has been living with my mum since last year and I can't begin to explain how much she has helped her and us. It was a difficult decision for us to take but has transpired to be an excellent one.
Thank you Peter for taking the time to share your experience. We understand how difficult the decision can be when arranging care for a loved one. We are delighted to hear that the live in carer has made and continues to make a positive difference for both your mother and your family. Thank you again for placing your trust in Caremark.
I have three carer who assist me companionship and personal care. All work well with me me to ensure that i receive the quality of care tha i need. I am pleased with the overall Caremark Sutton provide
Thank you so much for your valuable feedback, our carers and us are so happy to read this comment of yours!
Caremark have been amazing assisting my dad Stanley with homecare needs sine the passing of my mum. My dad is very fond of Erica who is so attentive and friendly and he looks forward to her weekly visits. I would thoroughly recommend Caremark :-)
Thank you Karen so much for your lovely review. It is wonderful to hear how much your dad enjoys Erica's visits she will be thrilled to know the difference she is making. Your recommendation means a lot to us and we are extremely grateful.
Caremark have been looking after my son for many years and always found the carers kind, caring and respectful. They speak good English which is important for my son who is blind. Office staff are always helpful when I need to change times/days for my son. I have been very unwell over the last few month and this can change very quickly this means I know there will be someone there when needed. They have also been emotional supportive to my son over this times as it has been very stressful for him.
We are so grateful to you for taking the time to write this review especially knowing you have been unwell over the past few months. It is really lovely to hear your feedback. We know how important flexibility is particularly during difficult and unpredictable times so we are glad we have been able...
The office staff have always been very helpful and efficient in their roles and this is irrespective of any problems or requests we may pass to them.
Overall Caremark have been an efficient company to us.
Thank you so much for your kind feedback. We are really pleased to hear our carers have been consistently on time and attentive to your wife's needs we know how important that reliability is so it is great to hear it is making a difference. It is also lovely to hear your praise for our office team...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 March 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Sutton.
Meet the Team (5)
Rupesh Thomas is a highly experienced entrepreneur and business leader with over 21 years of experience building and growing successful organisations. As Managing Director of Caremark Sutton, he leads a well-established home care service that has supported the local community for over 13 years.
Driven by a strong commitment to quality care and community impact, Rupesh transitioned into the social care sector to make a meaningful difference in people’s lives. He is focused on delivering high-quality, person-centred home care in Sutton, ensuring clients receive reliable, compassionate support in the comfort of their own homes.
Rupesh is dedicated to strengthening Caremark Sutton’s reputation as a trusted home care provider in Sutton, while fostering a positive, inclusive environment where carers feel valued, supported, and proud of the care they deliver.
Ntombi Ndweni is the Registered Manager at Caremark Sutton, bringing over 25 years of experience in health and social care. A qualified Registered General Nurse and member of the Nursing and Midwifery Council, she combines strong clinical expertise with compassionate, people-focused leadership.
Holding a Level 5 Diploma in Leadership for Health and Social Care, Ntombi specialises in delivering high-quality, person-centred home care in Sutton. She ensures services are safe, compliant, and tailored to individual needs, working closely with multidisciplinary teams to enhance outcomes for clients.
Ntombi is passionate about maintaining the highest standards of domiciliary care, promoting dignity, independence, and respect for every individual. She is also committed to developing her team, creating a supportive environment where carers feel empowered to deliver outstanding home care services in the local community.
Julia Kenneally has previously worked for Caremark (Sutton) as a Field Care Supervisor and then as a Care Coordinator. She has extensive experience in senior supervisory roles and in ensuring compliance with detailed systems.
Julia has a strong personal affinity with our growing customer base and is dedicated to providing the best professional care that we can to each and every customer. She has strong personal links to the geography of Sutton and to the schools and social institutions within the borough.
In December 2022, our team was fortunate to welcome Rukayat as a Senior Field Support Worker, focusing primarily on our children’s services. She has not only brought a wealth of knowledge and expertise to the role but also an unwavering optimism that has since become a beacon of inspiration for the entire team.
Her calm nature, empathy, and reliability are qualities that are indispensable in care, and particularly in supporting our younger customers, which is what you will find Rukayat spending most of her time doing.
Meet Rocky Balboa, our Chief Cuddle Officer ??
He may have introduced himself as a fierce little munchkin, but HR has confirmed he’s actually 90% fluff and 10% chaos. Currently in training (mostly chewing things he shouldn’t and napping mid-task), Rocky is preparing to take on his most important role yet: boosting smiles and delivering top-tier cuddles.
Soon available to book for official cuddle appointments, Rocky accepts payment in treats, belly rubs, and unquestionable admiration.
Frequently Asked Questions about Caremark Sutton
How many Carers does Caremark Sutton employ?
Caremark Sutton employs 44 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Sutton to verify any information. View our terms and conditions. Caremark Sutton has an Enhanced Service - more info.