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Caremark Sutton

20 Ewell Road, Cheam, Sutton, London SM3 8BU
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We have been absolutely delighted with my husband's carers.T A(Wife of Client/Service User)
Caremark Sutton, Sutton
Caremark Sutton, Sutton
Caremark Sutton, Sutton

Caremark Sutton focuses on skilled support that enables clients to live independently in their own homes, specialising in holistic care that incorporates the needs of the whole person.

Care workers look to build strong relationships with each client, with a 'friends and family' test in place to establish that provision is the same as everyone would all want for their loved ones.

Areas of Sutton covered include Carshalton, Cheam, Hackbridge, Rose Hill, St Helier and Worcester Park.

Care Provided by Caremark Sutton

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£33 - £35
Weekly Live-in Care£1,500 - £2,000

For further price information please arrange a free consultation

Contact Caremark Sutton to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Rupesh Thomas (Nominated Individual)

Caremark Sutton Reviews (91)

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9.8

Caremark Sutton has a Review Score of 9.8 (9.843) out of 10, based on 27 reviews in the last 2 years. Over all time Caremark Sutton has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from Sumnna S (Husband of Client) published on 26 June 2019 Submitted via Postal Card
Overall Experience

I am very happy with the service that is being provided.

Reply from Hannah Drury, at Caremark Sutton

Thank you for taking the time to review our service.

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Value for Money
Review from D W (Son of Client) published on 21 June 2019 Submitted via Postal Card
Overall Experience
Caremark (Sutton) have given us very good service and back up.

Nothing is ever a problem - even when staff don't turn up they will always find a replacement.

Reply from Daren Kannayya, Care Manager at Caremark Sutton

Thank you for your valuable feedback and it is our pleasure to provide care for Mum and making sure everything goes smoothly.

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Review from S F (Mother of Client) published on 22 March 2019 Submitted via Postal Card
Overall Experience

We are very happy with your help in caring for us.

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Review from Russell S (Son of Client) published on 21 March 2019 Submitted via Postal Card
Overall Experience

I am very happy with the support and service I receive from Caremark (Sutton) and already recommended them to friends.

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Review from Ursula S (Client / Service User) published on 4 March 2019 Submitted via Postal Card
Overall Experience

I have enjoyed the support of my carers and I'm satisfied with their work on the whole.

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Review from Karthigesy A (Client / Service User) published on 4 March 2019 Submitted via Postal Card
Overall Experience

I would prefer to have the same carer - preferably a male - for my personal care every day at the same time.

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Review from Chris C (Son of Client) published on 4 March 2019 Submitted via Website
Overall Experience

All the carers have been extremely kind to Mum and definitely have her best interests at heart. There had been a couple of situations where tasks had not been done (e.g taking food out of the freezer for next day/not putting the washing on at high enough temperature), but once I had brought this to the attention of Caremark they immediately addressed these issues and have been very responsive.

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Review from Rahul J (Son of Client) published on 8 February 2019 Submitted via Website
Overall Experience

Experienced, understanding and friendly carers with a genuine desire to provide the best support possible for our father.

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Review from M K (Mother of Client) published on 6 February 2019 Submitted via Postal Card
Overall Experience

The carers are good, show respect and professional. My concern is that they should try to write care notes whenever they visit. They should be clear and precise as these are legal documents and other professionals may rely on them to make client assessments. I have noted that some did not record, someone, put that my son was put to bed after breakfast whereas he does not go to bed. So caution should be observed. Overall good.

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Review from Maureen C (Daughter of Client) published on 21 January 2019 Submitted via Postal Card
Overall Experience

I'm very pleased with the care my dad is receiving.

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Review from Sue F (Daughter of Client) published on 16 May 2018 Submitted via Postal Card
Overall Experience

Caremark staff are excellent, caring, kind and very professional. Always inform us of anything that's needed and that we need to know. My sister and I are very grateful for the great care they give my father.

Reply from Hannah Drury, at Caremark Sutton

Thank you for taking the time to write this review.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Caremark Sutton.

Awards / Recognitions (2)

  • 29 May 2026Recipient: Caremark
  • 31 Mar 2022Recipient: Caremark

Accreditations

There are no accreditations posted yet for Caremark Sutton.

Meet the Team (5)

Rupesh Thomas
Rupesh ThomasJob Title:Managing DirectorJoined: 2026

Rupesh Thomas is a highly experienced entrepreneur and business leader with over 21 years of experience building and growing successful organisations. As Managing Director of Caremark Sutton, he leads a well-established home care service that has supported the local community for over 13 years.

Driven by a strong commitment to quality care and community impact, Rupesh transitioned into the social care sector to make a meaningful difference in people’s lives. He is focused on delivering high-quality, person-centred home care in Sutton, ensuring clients receive reliable, compassionate support in the comfort of their own homes.

Rupesh is dedicated to strengthening Caremark Sutton’s reputation as a trusted home care provider in Sutton, while fostering a positive, inclusive environment where carers feel valued, supported, and proud of the care they deliver.

Ntombi Ndweni RGN
Ntombi Ndweni RGNJob Title:Registered ManagerJoined: 2026

Ntombi Ndweni is the Registered Manager at Caremark Sutton, bringing over 25 years of experience in health and social care. A qualified Registered General Nurse and member of the Nursing and Midwifery Council, she combines strong clinical expertise with compassionate, people-focused leadership.

Holding a Level 5 Diploma in Leadership for Health and Social Care, Ntombi specialises in delivering high-quality, person-centred home care in Sutton. She ensures services are safe, compliant, and tailored to individual needs, working closely with multidisciplinary teams to enhance outcomes for clients.

Ntombi is passionate about maintaining the highest standards of domiciliary care, promoting dignity, independence, and respect for every individual. She is also committed to developing her team, creating a supportive environment where carers feel empowered to deliver outstanding home care services in the local community.

Julia Kenneally
Julia KenneallyJob Title:Care Co-ordinatorJoined: 2014

Julia Kenneally has previously worked for Caremark (Sutton) as a Field Care Supervisor and then as a Care Coordinator. She has extensive experience in senior supervisory roles and in ensuring compliance with detailed systems.

Julia has a strong personal affinity with our growing customer base and is dedicated to providing the best professional care that we can to each and every customer. She has strong personal links to the geography of Sutton and to the schools and social institutions within the borough.

Rukayat Kolawole
Rukayat KolawoleJob Title:Senior Care AssistantJoined: 2022

In December 2022, our team was fortunate to welcome Rukayat as a Senior Field Support Worker, focusing primarily on our children’s services. She has not only brought a wealth of knowledge and expertise to the role but also an unwavering optimism that has since become a beacon of inspiration for the entire team.

Her calm nature, empathy, and reliability are qualities that are indispensable in care, and particularly in supporting our younger customers, which is what you will find Rukayat spending most of her time doing.

Rocky
Rocky Job Title:Chief Cuddle OfficerJoined: 2026

Meet Rocky Balboa, our Chief Cuddle Officer ??

He may have introduced himself as a fierce little munchkin, but HR has confirmed he’s actually 90% fluff and 10% chaos. Currently in training (mostly chewing things he shouldn’t and napping mid-task), Rocky is preparing to take on his most important role yet: boosting smiles and delivering top-tier cuddles.

Soon available to book for official cuddle appointments, Rocky accepts payment in treats, belly rubs, and unquestionable admiration.

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