Right at Home Solent - Fareham, Gosport, Southampton & New Forest East

We feel reassured that my husband's parents have carers who certainly show genuine care.

When anybody asks for care recommendations, we would have no hesitation in recommending Right at Home.

The staff at the office are helpful and supportive, and have dealt with any problems I may have.

My stepfather has dementia and his memory and self-care abilities have been very slowly deteriorating over the past three years. He lives in his own rooms in the family house with my husband and myself who are his primary carers. I have greatly appreciated the flexibility that Right at Home offers. We are able to go away for short or longer periods and have confidence that carers he knows and trusts will visit regularly at set times to provide company, check he is alright and carry out those tasks he may need help with. The carers are patient and kind as well as sensible and able to use their initiative.

My wife required 24/7 support when she was discharged from Rowans Hospice. Options open to us was to put my wife in a Nursing home or use live in care. We used RAH live in care for a period of 2 months. The care and support workers provided to us were 1st class. The care workers provide one to one support to my wife which aided her recovery to get back on her feet.

Setting up this service for my elderly neighbour I cannot fault the care he has received. The carers do a great job and it has improved my neighbour's living circumstances immeasurably. This service has done so much more in to exceed expectations.

Within hours Yas and Leighann arrived at our doorstep (and I cannot stress this enough) literally moved heaven and earth to save us. They found us the most beautiful carers that really looked after Dad like he was their own (Rachel, Ellie, Portia & Katie). Not only that but the three of us were cared for as well which is just honestly above and beyond.

If you read this and you or a loved one needs care please, please call Right at Home Solent. I promise you as soon as you do a completely impossible situation will seem possible!!

We used Right at Home Solent to help a close friend who had been diagnosed with Alzheimers and needed some home support. This was fairly light to start with but increased over time. The Kind and professional support they were able to give meant that our friend was able to continue to live in her own property. The care was exceptional with regular carers all notified well in advance and any changes handled sensitively. The support from the staff in the office was also excellent and they were always happy to adapt to our changing needs. We would highly recommend RaH Solent for all your care needs.

Right at Home recently took over care visits for my father. He is 92 and has Alzheimer's. The Carers have been amazing, they are kind, compassionate and professional. Dad is very slow now with walking, dressing, etc but they are so patient giving him time to do things slowly. I can relax knowing he is in safe hands and being treated with dignity. The office staff have also been so supportive and helpful. I have been impressed with this company from the very first telephone call I made to them. Thank you to the staff at Right at Home.

Very friendly helpful staff. The carers who look after my dad are fantastic, very professional but at the same time they take on the role of a friend and family when we aren't there. They are a great support network and highly recommend them.

The manager and her team were always professional and very helpful with regards to my mum's care. All the carers visiting my mum were lovely and treated her with respect and kindness. She was excellent for help and advice, and made the whole experience painless and straightforward. I would recommend Right at Home.

I have been very satisfied with the service provided for my wife, both in attendance and quality of service provided, and would recommend this service to others.

I have only one complaint and this relates to cancellation of service at short notice. Unfortunately my wife does not give me fourteen days notice of any health problem , and emergency treatments are likely to occur. which require an immediate visit to the surgery. This means that I have to pay for a service She does not receive.

I have been extremely pleased with the customer service from RAH in respect of the care for my parents. They were very responsive and helpful to my initial enquiry promptly dealing with calls and emails with a personal touch. the initial meeting to clarify needs was professional, personable and well conducted giving me and my parents the confidence to progress. They have delivered as promised and to our complete satisfaction, responding to feedback in a timely manner. The two care givers are professional, caring and proactive. My parents and I have no hesitation in recommending RAH .

All of the office staff were equally as helpful and supportive whenever I contacted them. I would recommend Right at Home without a second thought for anyone looking for care and support for a loved one.

We have been delighted with the care that Right at Home Solent has shown our mum since we signed up six months ago. Mum has Alzheimer's and lives at home, and the regular carer visits have made a huge difference to her mood and wellbeing - she looks forward to seeing the carers and feels like they are an extension of the family. Right at Home is a very friendly and efficient organisation, that takes its responsibilities very seriously; I have no hesitation in recommending them.

We really would recommend them to anyone who is looking for a high-quality care agency in the local area - their carers are the best that we could find.

Carers have been professional and friendly under sometimes difficult circumstances. They have always kept excellent timekeeping and notes. Management has been very responsive in a timely and efficient manner.

Thank you very much for your prompt and efficient service that filled a huge gap in an emergency! Everyone we have dealt with has been polite, professional and caring. I can't recommend this service highly enough.

Carers have been friendly and efficient. Time keeping not always good depending on traffic/diversions. But they have helped me go out and achieve some goals. The youngest carer has become like a friend and is helpful.

The family will always be grateful for the sensitivity and kindness that was always shown.