Over all time Care Quality Services Oldham has 3 reviews.
Overall Experience
0
2
0
0
1
Date Published
3
0
0
0
3
Reviewer Connection to Care Quality Services Oldham
1
1
1
Total of 3, showing 1-3
Review from Muhammad S (Son of Client) published on 11 January 2023
Submitted via Website • Report
Overall Experience1.0 out of 5
The carer that normally comes is good, however when she goes on holiday the service goes downhill. Carers haven't turned up for days? My mum is a stroke survivor and needs help with care twice a day. This company's service is very poor and disorganised.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M K (Client) published on 4 May 2022
Submitted via Website • Report
Overall Experience4.0 out of 5
All the staff in the office and management are disgraceful, they don’t care about your needs. The whole management and rest in the office need to be sacked. They treat you as if you are a piece of dirt on the floor and they don’t give you respect or dignity or they don’t listen to your needs. They think
they can take the mick out of me and their own staff, it’s absolutely disgusting how this company treats people.
When you have high function autism and the management team did not know how to do reasonable adjustments it’s disgusting and shocking that they have no understanding of my autism. I think they need to do some training because they don’t have any clue on how to deal with it which is disgusting. We’re in 2022 and it’s appalling that they’ve got no understanding of what autism means, it puts them to shame. I think they need to educate themselves a bit more.
Oh and they threatened to cancel your care package over and over again. My carers who I have are the loveliest you could ever meet. I've built a friendship with them.
Are they the best carers ever?
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sharron G (Daughter of Client) published on 19 April 2021
Submitted via Website • Report
Overall Experience4.0 out of 5
My mum had carers four times a day, she knew a lot of them and even though some new faces appeared, all they did for her was appreciated. So grateful for all the care and attention given. All the carers are amazing.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
Frequently Asked Questions about Care Quality Services Oldham
What Type of Services does Care Quality Services Oldham offer?
Care Quality Services Oldham offers Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Quality Services Oldham to verify any information. View our terms and conditions. Care Quality Services Oldham has an Basic Service - more info.