Care Provided by Crossroads Care (Richmond and Kingston upon Thames)
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
Household Services
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Crossroads Care (Richmond and Kingston upon Thames) to get a personalised quote
Good to Know
Owner
- Crossroads Care (Richmond and Kingston upon Thames)
- Voluntary / Not for Profit Owned
Person in charge
- Julie Da Costa (Manager)
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Crossroads Care (Richmond and Kingston upon Thames) Reviews (6)
Over all time Crossroads Care (Richmond and Kingston upon Thames) has 6 reviews.
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Overall Experience
Date Published
Reviewer Connection to Crossroads Care (Richmond and Kingston upon Thames)
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Review from T P (Client / Service User) published on 9 February 2017 Submitted via Review Postal Card•
Overall Experience
How refreshing and fortunate to find a care company such as Crossroads Care.
We have been using them for more than four years and no hiccups, such a professional, efficient and versatile group of people. If money was the barometer, then it's high value.
We have been using them for more than four years and no hiccups, such a professional, efficient and versatile group of people. If money was the barometer, then it's high value.
An all round professionalism, which gives...
How refreshing and fortunate to find a care company such as Crossroads Care.
We have been using them for more than four years and no hiccups, such a professional, efficient and versatile group of people. If money was the barometer, then it's high value.
We have been using them for more than four years and no hiccups, such a professional, efficient and versatile group of people. If money was the barometer, then it's high value.
An all round professionalism, which gives peace of mind - invaluable.
Review from Margaret D (Wife of Client) published on 4 January 2017 Submitted via Review Postal Card•
Overall Experience
A very caring, professional organisation. Well trained, confident staff. Organisation does it's best to accommodate one's needs. I have received support from the organisation for a number of years, usually from the same carer. A very valuable service for both the carer and the cared for person....
A very caring, professional organisation. Well trained, confident staff. Organisation does it's best to accommodate one's needs. I have received support from the organisation for a number of years, usually from the same carer. A very valuable service for both the carer and the cared for person. Every client has a care plan development through an assessment with the carer and the cared for as appropriate. Support has been provided at short notice to meet an additional needs. The organisation has the cared for person and the care at the forefront of the service delivery.
Review from M T (Client / Service User) published on 22 December 2016 Submitted via Review Postal Card•
Overall Experience
All my dealings with Crossroads have been excellent, they are very helpful and all the girls who have helped me have been charming.
All my dealings with Crossroads have been excellent, they are very helpful and all the girls who have helped me have been charming.
Review from Iris H (Client / Service User) published on 15 November 2016 Submitted via Website•
Overall Experience
My Carer was very supportive when I had to look after my late husband, who had dementia. I liked her so much, I have asked her to continue to visit me.
Nothing is too much trouble for my Care Support Worker; it's a pleasure to see her.
Nothing is too much trouble for my Care Support Worker; it's a pleasure to see her.
Whatever you ask her to do, she will do; chats, tidies up,...
My Carer was very supportive when I had to look after my late husband, who had dementia. I liked her so much, I have asked her to continue to visit me.
Nothing is too much trouble for my Care Support Worker; it's a pleasure to see her.
Nothing is too much trouble for my Care Support Worker; it's a pleasure to see her.
Whatever you ask her to do, she will do; chats, tidies up, takes me out.
Review from Valerie (Client / Service User) published on 23 February 2016 Submitted via Review Postal Card•
Overall Experience
Crossroads Care gave me 4 hours per week on charity to help me with my son, who at the time was 5 years old and diagnosed with Cerebral Palsy and global development delay. I also have a daughter 4 years older and had just separated from the father of the children. The care support worker came one...
Crossroads Care gave me 4 hours per week on charity to help me with my son, who at the time was 5 years old and diagnosed with Cerebral Palsy and global development delay. I also have a daughter 4 years older and had just separated from the father of the children. The care support worker came one evening a week to give me a much needed break and give me the opportunity to have a time to catch up with friends and just have a rest, going to the cinema or theatre or just sit in another room and get some work done!
Review from Margot (Client / Service User) published on 22 February 2016 Submitted via Review Postal Card•
Overall Experience
The care support worker always has a smile on her face. She looked after my husband when he was dying and she still visits me now. She keeps me company, has a chat and does the shopping. I like the fact that the same care support worker visits.
The care support worker always has a smile on her face. She looked after my husband when he was dying and she still visits me now. She keeps me company, has a chat and does the shopping. I like the fact that the same care support worker visits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Crossroads Care (Richmond and Kingston upon Thames).
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Crossroads Care (Richmond and Kingston upon Thames)
How many Carers does Crossroads Care (Richmond and Kingston upon Thames) employ?
Crossroads Care (Richmond and Kingston upon Thames) employs 35 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crossroads Care (Richmond and Kingston upon Thames) to verify any information. View our terms and conditions. Crossroads Care (Richmond and Kingston upon Thames) has a Basic Service -what a Basic Service includes.