Crossroads Care (Richmond and Kingston upon Thames)

1 Beverley Court, 26 Elmtree Road, Teddington TW11 8ST
Review Us
6 Reviews
  • Crossroads Care (Richmond and Kingston upon Thames), Teddington

Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Good to Know

Owner

  • Crossroads Care (Richmond and Kingston upon Thames)

Person in charge

  • Julie Da Costa (Manager)

Crossroads Care (Richmond and Kingston upon Thames) Reviews (6)

Over all time Crossroads Care (Richmond and Kingston upon Thames) has 6 reviews.

Overall Experience

  • 6
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Date Published

6
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6
Overall Experience  Overall Experience 5.0 out of 5

How refreshing and fortunate to find a care company such as Crossroads Care.
We have been using them for more than four years and no hiccups, such a professional, efficient and versatile group of people. If money was the barometer, then it's high value.
An all round professionalism, which gives peace
of mind - invaluable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A very caring, professional organisation. Well trained, confident staff. Organisation does it's best to accommodate one's needs. I have received support from the organisation for a number of years, usually from the same carer. A very valuable service for both the carer and the cared for person. Every
client has a care plan development through an assessment with the carer and the cared for as appropriate. Support has been provided at short notice to meet an additional needs. The organisation has the cared for person and the care at the forefront of the service delivery.

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Overall Experience  Overall Experience 5.0 out of 5

All my dealings with Crossroads have been excellent, they are very helpful and all the girls who have helped me have been charming.

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Overall Experience  Overall Experience 5.0 out of 5

My Carer was very supportive when I had to look after my late husband, who had dementia. I liked her so much, I have asked her to continue to visit me.
Nothing is too much trouble for my Care Support Worker; it's a pleasure to see her.
Whatever you ask her to do, she will do; chats, tidies up, takes
me out.

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Overall Experience  Overall Experience 5.0 out of 5

Crossroads Care gave me 4 hours per week on charity to help me with my son, who at the time was 5 years old and diagnosed with Cerebral Palsy and global development delay. I also have a daughter 4 years older and had just separated from the father of the children. The care support worker came one evening
a week to give me a much needed break and give me the opportunity to have a time to catch up with friends and just have a rest, going to the cinema or theatre or just sit in another room and get some work done!

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Overall Experience  Overall Experience 5.0 out of 5

The care support worker always has a smile on her face. She looked after my husband when he was dying and she still visits me now. She keeps me company, has a chat and does the shopping. I like the fact that the same care support worker visits.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Crossroads Care (Richmond and Kingston upon Thames)

What Type of Services does Crossroads Care (Richmond and Kingston upon Thames) offer?

Crossroads Care (Richmond and Kingston upon Thames) offers Home Care.

How many Carers does Crossroads Care (Richmond and Kingston upon Thames) employ?

Crossroads Care (Richmond and Kingston upon Thames) employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crossroads Care (Richmond and Kingston upon Thames) to verify any information. View our terms and conditions. Crossroads Care (Richmond and Kingston upon Thames) has an Basic Service - more info.